Consumer Law Library

Johnson & Johnson Consumer Products, Inc

Volume 121 · 121 F.T.C. 22

Citation
121 F.T.C. 22
Docket
C-3636
Complaint
1996-01-18
Decision
1996-01-18
Document type
consent order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
personal health-care products
Outcome
consent order entered
Relief
cease_and_desist; compliance_reporting; notice_to_customers
Order term (years)
20
Commission counsel
Linda K. Badger, Matthew D. Gold, and Jeffrey Klurfeld
Respondent counsel
Clayton Patterson, in-house counsel, New Brunswick, N.J
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisinghealth claims

Cite this decision

Johnson & Johnson Consumer Products, Inc, 121 F.T.C. 22 (1996). Consumer Law Library, https://consumerlawlibrary.org/decisions/v121-0002

Report an error in this record (decision id v121-0002)

Order status: dismissed_no_order. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. CONSENT ORDER, ETC., INREGARD TO ALLEGED VIOLATION OF SECS. 5 AND 12 OF THE FEDERAL TRADE COMMISSION ACT Docket C-3636. Complaint, Jan. 18, 1996--Decision, Jan. 18, 1996 This consent order prohibits, among other things, a New Jersey-based personal health-care products company and its parent corporation from misrepresenting the results or conclusions of any test or study concerning any over-the-counter products with a use relating to human reproduction, reproductive organs or sexually transmitted diseases ("STDs"). It requires the respondent to have competent and reliable scientific evidence for any claims regarding the efficacy of over-the-counter contraceptives or products to protect against STDs. In addition, the respondent must have competent and reliable scientific evidence to substantiate the advertising claims of any personal lubricant and/or spermicide.

Appearances For the Commission: Linda K. Badger, Matthew D. Gold, and Jeffrey Klurfeld.

For the respondent: Clayton Patterson, in-house counsel, New Brunswick, N.J.

COMPLAINT The Federal Trade Commission, having reason to believe that Johnson & Johnson Consumer Products, Inc., ("respondent"), a corporation, has violated the provisions of the Federal Trade Commission Act, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest, alleges:

PARAGRAPH 1. Respondent Johnson & Johnson Consumer Products, Inc., a wholly-owned subsidiary of Johnson & Johnson, is a New Jersey corporation with its offices and principal place of business at 1999 Grandview Road, Skillman, New Jersey. PAR. 2. Respondent has manufactured, advertised, labeled, offered for sale, sold, and distributed K-Y Plus Nonoxynol-9 JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. 23 22 Complaint Spermicidal Lubricant ("K-Y Plus"), and other products to consumers. K-Y Plus is a "drug" within the meaning of Sections 12 and 15 of the Federal Trade Commission Act. PAR. 3. The acts.and practices of respondent alleged in this complaint have been in or affecting commerce, as "commerce" is defined in Section 4 of the Federal Trade Commission Act. PAR. 4. Respondent has disseminated or has caused to be disseminated advertisements for K-Y Plus, including but not necessarily limited to the attached Exhibits A-C. These advertisements contain the following statements: A. "K-Y Plus, because one out of every six condoms develops tiny holes during use. Holes invisible to the naked eye, but big enough for sperm, HIV and other viruses to pass through. K-Y Plus Brand Spermicidal Lubricant with Nonoxynol-9 provides double protection. First, the natural-feeling lubrication guards your condom against friction that can cause holes. Second, it contains a highly effective spermicide, doctor-recommended Nonoxynol-9, to give you peace of mind in case your condom fails. Ask your doctor about K-Y Plus. For your own protection.

Condom Insurance. The safer choice."

{Exhibit A (Print: "Condom Insurance”)] B. "New K-Y Plus, because one out of six condoms fails. Anyone can make a mistake, or a condom can develop tiny holes during use - invisible to the eye, but big enough for sperm, HIV and other viruses to pass through. So new K-Y Plus Brand with Nonoxynol-9 just makes good sense for personal lubrication. It provides double protection.

First, the clean-rinsing and natural-feeling lubrication of K-Y Plus guards your condom against friction that can cause invisible holes. Second, it contains a highly effective spermicide, doctor-recommended Nonoxynol-9, to give you peace of mind in case your condom fails.

Introducing condom insurance. The safer choice." [Exhibit B (Print: “Introducing Condom Insurance.")] C. "Studies show that up to 18.5% of condoms will fail - leaving patients vulnerable to pregnancy and STDs.

Like regular K-Y BRAND Jelly - available as always - new K-Y PLUS is crystal clear and provides safe water-soluble lubrication to guard against friction and condom breakage. New K-Y PLUS also contains proven nonoxynol-9 for extra protection against unplanned pregnancy.

NEW K-Y PLUS Spermicidal Lubricant An extra layer of protection." {Exhibit C (Print: "Protect the Protector")] PAR. 5. Through the use of the statements contained in the advertisements referred to in paragraph four, including but not necessarily limited to the advertisement attached as Exhibit C, Complaint 121 F.T.C.

respondent has represented, directly or by implication, that scientific tests or studies show that up to eighteen and one half percent of condoms will fail; leaving users vulnerable to pregnancy and sexually transmitted diseases.

PAR. 6. In truth and in fact, scientific tests or studies do not show that eighteen and one half percent of condoms will fail, leaving users vulnerable to pregnancy and sexually transmitted diseases. Therefore, the representation set forth in paragraph five was, and is, false and misleading.

PAR. 7. Through the use of the statements contained in the advertisements referred to in paragraph four, including but not necessarily limited to the advertisements attached as Exhibits A-C, respondent has represented, directly or by implication, that: A. One out of six condoms develops tiny holes during use which are big enough for sperm, HIV and other viruses to pass through. B. One out of six condoms fails due to mistakes in using condoms or through the development of tiny holes during use. C. K-Y Plus provides protection against the development of tiny holes in condoms during use.

D. K-Y Plus provides protection against HIV and other viruses. PAR. 8. Through the use of the statements contained in the advertisements referred to in paragraph four, including but not necessarily limited to the advertisements attached as Exhibits A-C, respondent has represented, directly or by implication, that at the time it made the representations set forth in paragraphs five and seven, respondent possessed and relied upon a reasonable basis that substantiated such representations.

PAR. 9. In truth and in fact, at the time it made the representations set forth in paragraphs five and seven, respondent did not possess and rely upon a reasonable basis that substantiated such representations. Therefore, the representation set forth in paragraph eight was, and is, false and misleading. PAR. 10. The acts and practices of respondent as alleged in this complaint constitute unfair or deceptive acts or practices and the making of false advertisements in or affecting commerce in violation of Sections 5(a) and 12 of the Federal Trade Commission Act. JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. Complaint EXHIBIT A © jay CPI 1994 This sdverisement created by:

LINTAS:NEW YORK K.. Plus, because one out of every six condoms develops tiny holes during use. Holes invisible to the naked eye. but big enough for sperm. HIV and other viruses to pass through.

K-Y® Plus Brand Spermicidal Lubricant with Nonoxynol-9 provides, double protection.

First. the natural-feeling lubrication guards your condom against friction that can cause holes. Second, it contains 2 highly effective spermicide, doctorrecommended Nonoxynol-9, to give you peace of mind in case your condom fails. Ask your doctor about K-Y Plus. For your own protection.

The safer chejce™ Ad No: pa-1129 EXHIBIT A Client: Johnson & Joh ! Title: Condom Insurance.

Complaint EXHIBIT B Introducing condom insurance.

EXHIBIT B N.. K-Y* Plus, because one out of six condoms fails Anvone can make a mistake, or a condom can develop tiny holes during use — invisible to the eve, but big enough for sperm, HIV and other viruses to pass through. So new K-Y* Plus Brand with Nonoxynol-9 just makes good sense for personal lubrication. It provides double protection.

First, the clean-rinsing and natural-feeling lubrication of K-Y® Plus guards your condom against friction that can cause invisible holes. Second, it contains a highly effective spermicide, doctor-recommended Nonoxynol-9, to give vou peace of mind in case vour condom fails. And if you don’t need a spermicide, regular K-Y* Brand Jelly is the water-based lubricant that won't erode latex condoms like petroleum jelly and other oil-based products can. Ask vour doctor about regular K-Y® Jelly and new K-Y® Plus. The safer chgice 000005 T&I JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. 27 Complaint EXHIBIT C ,/ j EXHIBIT C “Now Protect | the Protector It’s a risky world out there for some of your sexually active patients. That's why you recommend the condom. But the condom can also be vulnerable. That's why your patients need new K-Y* PLUS szan Spermicidal Lubricant with nonaxynol-9. Studies show that up to 18.5% of condoms will fil'—leaving patents vulnerable to pregnancy and STDs. Choosing petroleum- or oil-based products for lubrication _ a Ad st 2 of om me ae ha yo! S| © cause microscopic rips and tears. In contrast, latei condoms : malatuned fe ful integrity even after 30 ile . By prong hel cond sew EY PLS ep pre a0 ~ Uke regular -¥* save Jelly=avatlable as ahrays—new KY PLS ¥ “lies bv pial gan i condony : New IH PUI also contains proven nonaxynol-9 forex rol “Hei pon pep bs NEW KY PLUS Spermicidal Lubricant® An extra layer of protection.

000007 T&I Decision and Order 121 F.T.C, DECISION AND ORDER The Federal Trade Commission having initiated an investigation of certain acts and practices of the respondent named in the caption hereof, and the respondent and its parent corporation, Johnson & Johnson, having been furnished thereafter with a copy of a draft of complaint which the San Francisco Regional Office proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondent with violation of the Federal Trade Commission Act; and The respondent, its parent corporation, and counsel for the Commission having thereafter executed an agreement containing a consent order, an admission by the respondent and its parent corporation of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondent or its parent corporation that the law has been violated as alleged in such complaint, and waivers and other provisions as required by the Commission's Rules; and The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondent has violated the said Act, and that complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty (60) days, pursuant to Section 2.34 of its Rules, now in further conformity with the procedure prescribed in Section 2.34 of its Rules, the Commission hereby issues its complaint, makes the following jurisdictional findings and enters the following order: 1. Respondent Johnson & Johnson Consumer Products, Inc., is a corporation organized, existing, and doing business under and by virtue of the laws of the State of New Jersey, with its office and principal place of business located at 1999 Grandview Road, in the City of Skillman, State of New Jersey; . Johnson & Johnson is a corporation organized, existing, and doing business under and by virtue of the laws of the State of New Jersey, with its office and principal place of business located at One Johnson & Johnson Plaza, in the City of New Brunswick, State of New Jersey.

JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. 29 22 Decision and Order 2. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of the respondent and the parent corporation, and the proceeding is in the public interest. ORDER It is ordered, That respondent, Johnson & Johnson Consumer Products, Inc., a corporation, its parent corporation, Johnson & Johnson, and all the other subsidiaries of Johnson & Johnson, their successors and assigns (hereinafter collectively "the companies"), and the companies’ officers, agents, representatives and employees, directly or through any corporation, subsidiary, division or other device, in connection with the manufacturing, labelling, advertising, promotion, offering for sale, sale or distribution of K-Y Plus Nonoxynol-9 Spermicidal Lubricant, or any other personal lubricant and/or spermicide, in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from making any representation, directly or by implication, relating to:

A. The failure rate of any method of contraception due to defects, misuse, or any other cause;

B. Any such product's ability to provide protection against the development of tiny holes in condoms during use; C. Any such product's ability to provide protection against HIV and other viruses; or D. The health-related benefits of any such product; unless, at the time of making any such representation, the companies possess and rely upon competent and reliable scientific evidence that substantiates such representation. For the purposes of this order, “competent and reliable scientific evidence" shall mean those tests, analyses, research, studies or other evidence based on the expertise of professionals in the relevant area, that have been conducted and evaluated in an objective manner by persons qualified to do so, using procedures generally accepted in the profession to yield accurate and reliable results.

Decision and Order 121 F.T.C.

Il.

It is further ordered, That the companies and their officers, agents, representatives and employees, directly or through any corporation, subsidiary, division or other device, in connection with the manufacturing, labelling, advertising, promotion, offering for sale, sale or distribution of any "food," "drug" or "device," as those terms are defined in Section 15 of the Federal Trade Commission Act, in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from representing, in any manner, directly or by implication, the efficacy of any over-the-counter product as a contraceptive or as a method of protection against the transmission of any sexually-transmitted disease, unless, at the time of making any such representation, the companies possess and rely upon competent and reliable scientific evidence that substantiates such representation. Il.

It is further ordered, That the companies and their officers, agents, representatives and employees, directly or through any corporation, subsidiary, division or other device, in connection with the manufacturing, labelling, advertising, promotion, offering for sale, sale or distribution of any over-the-counter product with a use relating to human reproduction, reproductive organs or sexuallytransmitted diseases, in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from misrepresenting in any manner, directly or by implication, the existence, contents, validity, results, conclusions, or interpretations of any test or study.

IV.

It is further ordered, That for five (5) years after the last date of dissemination of any representation covered by this order, the companies shall maintain and upon request make available to the Federal Trade Commission for inspection and copying: A. All materials that were relied upon in disseminating such representation; and JOHNSON & JOHNSON CONSUMER PRODUCTS, INC. 31 22 Decision and Order B. All tests, reports, studies, surveys, demonstrations or other evidence in their possession or control that contradict, qualify, or call into question such representation, or the basis relied upon for such representation, including complaints from consumers. V.

It is further ordered, That the companies notify the Commission at least. thirty (30) days prior to any proposed change in the companies such as dissolution, assignment or sale resulting in the emergence of a successor corporation, the creation or dissolution of subsidiaries or any other change in the corporation which may affect compliance obligations arising out of the order.. VI.

It is further ordered, (1) That respondent Johnson & Johnson Consumer Products, Inc., shall, within ten (10) days from the date of service of this order upon it, distribute a copy of this order to each of its operating divisions, to each of its managerial employees, and to each of its officers, agents, representatives or employees engaged in the preparation, review or placement of advertising or other materials covered by this order, and (2) that the parent corporation, Johnson & Johnson, shall, within ten (10) days from the date of service of this order upon it, distribute a copy of this order to each of its and of its subsidiaries’ officers, agents, representatives or employees engaged in the preparation, review or placement of advertising of any overthe-counter product with a use relating to human reproduction, reproductive organs or sexually-transmitted diseases. VIL.

It is further ordered, That this order will terminate on January 18, 2016, or twenty years from the most recent date that the United States or the Federal Trade Commission files a complaint (with or without an accompanying consent decree) in federal court alleging any violation of the order, whichever comes later; provided, however, that the filing of such a complaint will not affect the duration of: Concurring Statement 121 F.T.C.

A. Any paragraph in this order that terminates in less than twenty years;

B. This order's application to any respondent that is not named as a defendant in such complaint; and C. This order if such complaint is filed after the order has terminated pursuant to this paragraph.

Provided further, that if such complaint is dismissed or a federal court rules that the respondent did not violate any provision of the order, and the dismissal or ruling is either not appealed or upheld on appeal, then the order will terminate according to this paragraph as though the complaint was never filed, except that the order will not terminate between the date such complaint is filed and the later of the deadline for appealing such dismissal or ruling and the date such dismissal or ruling is upheld on appeal.

VII.

It is further ordered, That the companies shall, within sixty (60) days from the date of service of this order upon them, and at such other times as the Commission may require, file with the Commission a report, in writing, setting forth in detail the manner and form in which they have complied with this order. IX.

It is further ordered, That nothing in this order shall prohibit the companies from making any representation for any drug that is permitted in labeling for any such drug under any tentative final or final standard promulgated by the Food and Drug Administration, or under any new drug application approved by the Food and Drug Administration.

CONCURRING STATEMENT OF COMMISSIONER MARY L. AZCUENAGA I concur in the approval and issuance of the final decision and order in this matter except to the extent that the order imposes obligations on Johnson & Johnson (the parent company of the respondent Johnson & Johnson Consumer Products, Inc.), which is not named in the accompanying complaint. BBDO WORLDWIDE, INC. 33 33 Complaint

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