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Herbal Worldwide Holdings Corp

Volume 126 · 126 F.T.C. 356

Citation
126 F.T.C. 356
Docket
C-3827
Complaint
1998-09-16
Decision
1998-09-16
Document type
consent order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
dietary supplements
Outcome
consent order entered
Relief
cease_and_desist; compliance_reporting; notice_to_customers
Order term (years)
5
Commission counsel
The respondents, their attorney, and counsel
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisinghealth claimsendorsements

Cite this decision

Herbal Worldwide Holdings Corp, 126 F.T.C. 356 (1998). Consumer Law Library, https://consumerlawlibrary.org/decisions/v126-0016

Report an error in this record (decision id v126-0016)

Order status: dismissed_no_order. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF HERBAL WORLDWIDE HOLDINGS CORP. , ET AL.

CONSENT ORDER, ETe.. IN REGARD TO ALLEGED VIOLATION OF SECS. 5 AND 12 OF THE FEDERAL TRADE COMMISSION ACT Docket C-3827. Complaint, Sept. 1998--Decision, Sept. , 1998 This consent order prohibits, among other things, a Florida-based company and its two principal officers from making any unsubstantiated weight-loss claims for Fattache, " a purported dietary product, or from representing that any dietary supplement, food or drug can cause or contribute to achieving or maintaining weight loss without dieting, that such a product can prevent the absorption of ingested fat, helps eliminate ingested fat, or has any beneficial effect, unless the claims are supported by competent and reliable scientific evidence. In addition, the consent order prohibits the respondents from representing that any endorsement or testimonial represents the typical experience of users, unless they can substantiate the experience or the respondents provide the required discJosurc. Participants For the Commission: Sylvia Kundig and Jeffrey Klurfeld. Gallop Figueredo For the respondents: Stephen Nagin, Nagin, Miami, FL.

COMPLAINT The Federal Trade Commission, having reason to believe that , a corporation, Jose Diaz Herbal Worldwidc Holdings Corp. individually and as an officer of the corporation, and Eduardo corporation Naranjo, individually and as an offcer of the respondents ), have violated the provisions of the Federal Trade Commission Act, and it appearing to the Commission that this proceeding is in the public interest, alleges: ) is 1. Respondent Herbal Worldwide Holdings Corp. ("Herbal" a Florida corporation with its principal offce or place ofbusincss at 3326 Mary Street, Miami, Florida.

2. Respondent Jose Diaz is an owner and offcer ofrespondent Herbal. Individually or in concert with others, he formulates, directs or controls the policies, acts, or practices of Herbal, including the acts or practices alleged in this complaint. His principal offce or place business is the same as that of Herbal.

HERBAL WORLDWIDE HOLDINGS CORP., ET AL. 357 356 Complaint 3. Respondent Eduardo N. Naranjo is an owner and offcer of respondent Herbal. Individual1ly or in concert with others, he formulates, directs, or controls the policies, acts, or practices of Herbal including the acts or practices alleged in this complaint. His principal offce or place of business is the same as that of Herbal. 4. Respondents have manufactlled, advertised, labeled, offered for sale, sold, and distributed an over-the-counter weight-loss product to the public called "Fattache." The ing,edicnts of Fattache include psyllium, chitosan (from deacetylated she1lfish shells), glucomannan " within theand apple pectin. Fattache is a "food" and/or "drug, meaning of Sections 12 and 15 ofthe Federal Trade Commission Act. 5. Thc acts and practices of respondents alleged in this complaint have been in or affecting commerce, as "commerce" is defined in Section 4 of the Federal Trade Commission Act. 6. Respondents have disseminated or have caused to be disseminated Spanish-language advertisements for Fattache, including but not necessarily limited to the attached Exhibit A, which is the transcription ofa television advertisement with an English-language translation. The advertisement contains the following statements: A. Fattache, a revolutionary product to lose weight easily and in little time. B. I obtained results very quickly without having to leave my favorite foods. (During this statement, a subscript states "voluntary testimonial" C. Nutrition specialists agree that Fattache is the best alternative to absorb the fat in your body.

D. ... two capsules ofFattache that will look for fat converting it into a layer of fiber which the body will automatically eliminate. That fat, if it remains in our body, is what causes weight gain .... E. Fattache helps eliminate the fat that enters your body before it is digested. 7. Through the means described in paragraph six, respondents have represented, expressly or by implication, that: A. Fattache causes weight loss without a change in diet. B. Fattache prevents the absorption of ingested fat. e. Fattache helps eliminate ingested fat before it is absorbed. D. Testimonials from consumers appearing in advertisements for Fattache reflect the typical or ordinary expcriencc of members of the public who usc Fattache.

Complaint 126 FTC. 8. Through the means described in paragraph six, respondents have represented, expressly or by implication, thattheypossessed and relied upon a reasonable basis that substantiated the representations set forth in paragraph seven, at the time the representations were made.

9. In truth and in fact, respondents did not possess and rely upon a reasonable basis that substantiated the representations set forth in paragraph seven, at the time the representations were made. Among other reasons, much of the research relied on by respondents did not address the weight Joss and fat absorption effects discussed in the advertisement, and/or the results of the research could not be extrapolated to the population as a whole because of methodological weaknesses. Therefore, the representation set forth in paragraph eight was, and is, false or misleading.

10. The acts and practices of respondents as alleged in this complaint constitute unfair or deceptive acts or practices, and the making of false advertisements, in or affecting commerce in violation of Sections 5(a) and 12 of the Federal Trade Commission Act. :::

HERBAL WORLDWIDE HOLDINGS CORP., ET AL. 359 356 Complaint EXIIBIT A TRANSLA non Announcer: To show a nicer figure get Fattache. Fattache, a revolutionary product to lose weight easily and in little time. Subscrivt Voluntary testimony I obtained result very quickly without having to leave my favorite foods. Subscript Fattache helps eliminate the fat that enters your body before it is digested. It is not designed to directly reduce the fat already in your body. Results may vary individually.

Announcer: Nutrition specialists agree that Fattache is the best alternative to absorb the fat in your body. Mixing water with olive oil, we will add two capsules ofFattache that will look for fat, converting it into a layer of fiber which the body wil automatically eliminate. That fat, if it remains in our body, is what causes weight gain and serious health problems.

SubscriDt Voluntary testimony:

With Fattache, I lost what I was not able to lose with other diets. Jar off attached with 180 tablets for only $39.95. Free gift of a additional jar with 60 tablets.

Call toll free now at 1- 800-600-4040 7940 SW 8th St., Miami, FL 33144 PARA LUCIR UNA MAJOR FIGURA obtenga Fattache. Pattache un producto revolucionario para adeJgar fadl y en poco tiempo. Testimonio vo/untario Yo obtuve resultado fiUY rapido sin tener que dejar las comidas que mas me gustan.

Fattache ayuda a eliminar la grasa que entra en su cuerpo antes que esta sea digerida. No esta discnada para directamentc reducir Ia grasa que ya esta en su cuerpo. Los resultados pueden variar en cada personal. Especialista en nutricion estan de acucrdo en que Fattache es Ia major alternative para absorber las grasas de su cuerpo. Mezclando agua can aceite de oliva, Ie agregaremos dos capsulas de Fattachc que buscara 1a grasa convirticndola en una capa de fibra que eI cuerpo automaticamente eIiminara. Esa grasa, si permanece en nuestro cuerpo cs 1a que produce todas las causas de sobrcpeso y problemas graves de salud.

Testimonio vo1untario:

Can Fattachc baje 10 que no pude bajar can otras dietas. Frasco de Fattache con 180 cap sui as por tan solo $39.95. Te regal a con su order reciba un frasco adicional con 60 capsulas. Decision and Order 126F.TC. DECISION AND ORDER The Federal Trade Commission having initiated an investigation of certain acts and practices of the respondents named in the caption hereof, and the respondents having been furnished thereafter with a copy of a draft of complaint which the San Francisco Regional Offce proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondents with violation of the Federal Trade Commission Act; and The respondents, their attorney, and counsel for the Commission having thereafter executed an agreement containing a consent order an admission by the respondents of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondents that the law has been violated as alleged in such complaint, or that the facts as alleged in such complaint, other than jurisdictional facts, are true and waivers and other provisions as required by the Commission s Rules; and The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondents have violated the said Act, and that a complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty (60) days, now in further conformity with the procedure prescribed in Section 2.34 of its Rules, the Commission hereby issues its complaint, makes the following jurisdictional findings and enters the following order:

I. Respondent Herbal Worldwide Holdings Corp. ("Herbal") is a Florida corporation with its principal offce or place of business at 3326 Mary Street, Miami, Florida.

2. Respondent Jose Diaz is an owner and officer of proposed respondent Herbal. Individually or in concert with others, he formulates directs, or controls the policies, acts, or practices of Herbal, including the acts or practices alleged in this complaint. His principal office or place of business is the same as that of Herbal.

3. Respondent Eduardo N, Naranjo is an owner and officer of proposed respondent Herbal. Individually or in concert with others, he formulates, directs, or controls the policies, acts, or practices of Herbal including the acts or practices alleged in this complaint. His principal offce or place of business is the same as that of Herbal. HERBAL WORLDWIDE HOLDINGS CORP., ET AL. 361 356 Decision and Order 4. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and ofthe respondents, and the proceeding is in the public interest.

ORDER DEFINITIONS For purposes of this order, the following definitions shall apply: 1. "Competent and reliable scientific evidence shall mean tests analyses, research, studies, or other evidence based on the expertise of professionals in the relevant area, that has been conducted and evaluated in an objective manner by persons qualificd to do so, using procedures generally accepted in the profession to yield accurate and reliable results.

2. "Clearly and prominently shall mean as follows: A. In an advertisement communicated through an electronic medium (such as television, video, radio, and intcractive media such as the Internet and online services), the disclosure shall be presented simultaneously in both the audio and video portions of the advertisement. Provided, however, that in any advertisement presented solely through video or audio means, the disclosure may be made through the same means in which the advertisement is presented. The audio disclosure shall bc delivered in a volume and cadence suffcient for an ordinary consumer to hear and comprehend it. The video disclosure shall be of a size and shade, and shall appear on the screen for a duration, suffcient for an ordinary consumer to read and comprehend it. In addition to the foregoing, in interactive media the disclosure shall also be unavoidable and shall be presented prior to the consumer incurring any financial obligation. B. In a print advertisement, promotional material or instructional manual, the disclosure shall be in a type size and location sufficiently noticeable for an ordinary consumer to read and comprehend it, in print that contrasts with the background against which it appears. In multipage documents, the disclosure shall appear on the cover or first page.

e. On a product label, the disclosure shall be in a type size and location on the principal display panel suffciently noticcable for an ordinary consumer to read and comprehend it, in print that contrasts with the background against which it appears. Decision and Order 126 FTC. The disclosure shall be in all of the languages that are present in the advertisement. Nothing contrary to, inconsistent with, or in mitigation of the disclosure shall be used in any advertisement or on any label. 3. Unless otherwise specified respondents shall mean Herbal W orldwide Holdings Corp., a corporation, its successors and assigns and their officers; Jose Diaz, individually and as an offcer of Herbal Eduardo Naranjo, individually and as an offcer of Herbal, and each of the above s agents, representatives, and employees. 4. " Commerce shall mean as defined in Section 4 of the Federal Trade Commission Act, 15 U. C. 44. 5. "Drug shall mean as defined in Section 15 of the Federal Trade Commission Act, 15 U.S. e. 55.

6. "Food" shall mean as defined in Section 15 of the Federal Trade Commission Act, 15 U. e. 55.

It is ordered That respondents, directly or through any corporation, subsidiary, division, or other device, in connection with the manufacturing, labeling, advertising, promotion, offering for sale sale, or distribution of Fattache", or any food, drug or dietary supplement, in or affecting commerce, shall not make any representation, in any manner, expressly or by implication, that: A. Such product causes wcight Joss without a change in diet; B. Such product prevents the absorption of ingested fat; e. Such product helps eliminate ingested fat before it is absorbed; or D. Such product has any beneficial effect unless at the time it is made, respondents possess and rely upon competent and reliable scientific evidence that substantiates the representation.

II.

It is That respondents, directly or through any further ordered corporation, subsidiary, division, or other device, in connection with the manufacturing, labeling, advertising, promotion, offering for sale sale, or distribution of any product in or affecting commerce, shall not represent, in any manner, expressly or by implication, that the experience represented by any user testimonial or endorsement of the , HERBAL WORLDWIDE HOLDINGS CORP., ET AL. 363 356 Decision and Order product represents the typical or ordinary experience of members of the public who use the product, unless:

A. At the time it is made, respondents possess and rely upon competent and reliable scientific evidence that substantiates the representation; or B. Respondents disclose, clearly and prominently, and in close proximity to the testimonial or endorsement, either: I. What the generally expected results would be for users ofthe product, or 2. The limited applicability of the endorser s experience to what consumers may generally expect to achieve, that is, that consumers should not expect to experience similar results. For purposes of this Part endorsement" shall mean as defined in 16 CFR 255.0 (b).

Nothing in this order shall prohibit respondents from making any representation for any drug that is permitted in the labeling for such drug under any tentative final or final standard promulgated by the Food and Drug Administration, or under any new drug application approved by the Food and Drug Administration. IV.

Nothing in this order shall prohibit respondents from making any representation for any product that is specifically permitted in labeling for such product by regulations promulgated by the Food and Drug Administration pursuant to the Nutrition Labeling and Education Act of 1990.

It is That respondents, and their successors and filrther ordered assigns shall, for five (5) years after the last date of dissemination of any representation covered by this order, maintain and upon request make availablc to the Federal Trade Commission for inspection and copymg:

A. All advertisements and promotional materials containing the representation;

disserninating the B. All materials that were relied upon in representation; and 364 FEDERAL TRAE COMMISSION DECISIONS Decision and Order 126 F. C. All tests, reports, studies, surveys, demonstrations, or other evidence in their possession or control that contradict, qualify, or can into question the representation, or the basis relied upon for the representation, including complaints and other communications with consumers or with governmental or consumer protection organizations.

VI.

It is further ordered That respondent Herbal, and its successors and assigns, and respondents Jose Diaz and Eduardo N. Naranjo shan deliver a copy of this order to an current and future principals offcers, directors, and managers, and to an current and future employees, agents, and representatives having responsibilities with respect to the subject matter of this order, and shall secure from each such person a signed and dated statement acknowledging receipt of the order. Respondents shall deliver this order to current personnel within thirty (30) days after the date of service of this order, and to future personnel within thirt (30) days after the person assumes such position or responsibilities.

VII.

It is further ordered That respondent Herbal, and its successors and assigns shall notify the Commission at least thirty (30) days prior to any change in the corporation(s) that may affect compliance obligations arising under this order, including but not limited to a dissolution, assignment, sale, merger, or other action that would result in the emergence of a successor corporation; the creation or dissolution of a subsidiary, parent, or affliate that engages in any acts or practices subject to this order; the proposed filing of a bankptcy petition; or a change in the corporate name or address. Provided however, that, with respect to any proposed change in the corporation about which respondents learn less than thirty (30) days prior to the date such action is to take place, respondents shall notify the Commission as soon as is practicable after obtaining such knowledge. An notices required by this Part shan be sent by certified mail to the Associate Director, Division of Enforcement, Bureau of Consumer Protection, Federal Trade Commission, Washington, D. VII.

It is further ordered That respondent Herbal, and its successors and assigns, and respondents Jose Diaz and Eduardo N. Naranjo shan HERBAL WORLDWIDE HOLDINGS CORP., ET AL. 365 356 Decision and Order within sixty (60) days after the date of service of this order, and at such other times as the Federal Trade Commission may require, fie with the Commission a report, in writing, setting forth in detail the manner and form in which they have complied with this order. IX.

It is further ordered That respondents Jose Diaz and Eduardo N. Naranjo, for a period of five (5) years after the date of issuance of this order, shall notify the Commission of the discontinuance of their current business or employment, or of their affiliation with any new business or employment. The notice shall include the respondent's new business address and telephone number and a description of the nature of the business or employment and his duties and responsibilities. All noticcs required by this Part shall be sent by certified mail to the Associate Director, Division of Enforcement, Bureau of Consumer Protection, Federal Trade Commission, Washington, D. This order will terminate on September 16, 2018, or twenty (20) years from the most recent date that the United States or the Federal Trade Commission files a complaint (with or without an accompanying consent decree) in federal court alleging any violation of the order, whichever comes later; provided, however, that the filing of such a complaint will not affect the duration of: A. Any Part in this order that terminates in less than twenty (20) years;

B. This order s application to any respondent that is not named as a defendant in such complaint; and C. This order if such complaint is filed after the order has terminated pursuant to this Part.

Provided, further, that if such complaint is dismissed or a federal court rules that the respondents did not violate any provision of the order, and the dismissal or ruling is cither not appealed or upheld on appeal, then the order will terminate according to this Part as though the complaint never had been filed, except that the order will not terminate between the date such complaint is filed and the later ofthe dcadline for appealing such dismissal or ruling and the date such dismissal or ruling is upheld on appeal.

Complaint 126 F.

← 126 F.T.C. 339 · 126 F.T.C. 366 →