Osram Sylvania Inc

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF OSRAM SYLVANIA INC.

CONSENT ORDER, ETC., INREGARD TO ALLEGED VIOLATION OF SEC. 5 OF THE FEDERAL TRADE COMMISSION ACT Docket C-3471. Complaint, Nov. 17, 1993--Decision, Nov. 17, 1993 This consent order prohibits, among other things, a Massachusetts-based corporation from misrepresenting the light output, wattage, and energy cost savings of any of its light bulbs, except for certain specialty bulbs. The respondent is also required to disclose, whenever it claims electricity cost savings or any environmental benefits for its bulbs, that the bulbs produce less light than the bulbs to which they are compared, if true. Appearances For the Commission: Phoebe Morse, Sara Greenberg and Joel Winston.

For the respondent: David Grossi, Bowditch & Dewe, Worcester, MA. and Robert Paul, Shaw Pittman, Potts & Trowbridge, Washington, D.C.

COMPLAINT The Federal Trade Commission, having reason to believe that OSRAM SYLVANIA Inc., a corporation, hereinafter sometimes referred to as respondent, has violated the provisions of the Federal Trade Commission Act, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest, alleges:

PARAGRAPH 1. Respondent OSRAM SYLVANIA Inc. is a Delaware corporation, with its offices and principal place of business located at 100 Endicott Street, Danvers, MA. Complaint L116 F.T.C.

PAR. 2. Respondent has advertised, offered for sale sold, and distributed throughout the United States incandescent light bulbs under the trade names Sylvania and Energy5 1 3 1 3 8 1561 757 141 35 92.426353 Saver. PAR. 3. The acts or practices of respondent alleged in this complaint constitute the maintenance of a substantial course of trade in or affecting commerce, as commerce is defined in the Federal Trade Commission Act.

PAR. 4. Respondent has disseminated package labels for its Energy Saver incandescent light bulbs, including but not necessarily limited to the attached Exhibits A through D. These package labels note the environmental and economic benefits of respondent's light bulbs by way of statements such as Sylvania5 1 3 3 5 9 1615 1284 29 35 95.621613 is5 1 3 3 5 10 1670 1284 210 35 96.297272 committed5 1 3 3 5 11 1905 1290 35 30 96.610504 to4 1 3 3 6 0 620 1342 1320 46 -1 5 1 3 3 6 1 620 1343 214 45 95.673668 conserving5 1 3 3 6 2 853 1343 57 34 96.377022 thes 1 3 3 6 3 928 1343 132 34 85.425003 Earth's5 1 3 3 6 4 1079 1342 134 35 96.618301 natural5 1 3 3 6 5 1232 1353 185 24 96.618301 resources5 1 3 3 6 6 1437 1342 85 35 96.892136 with5 1 3 3 6 7 1540 1353 20 24 96.819038 a5 1 3 3 6 8 1577 1342 65 35 96.199142 full5 1 3 3 6 9 1662 1342 72 35 96.440163 lines 1 3 3 6 10 1751 1343 42 34 96.273079 of5 1 3 3 6 11 1807 1353 133 34 96.151894 energy4 1 3 3 7 0 621 1400 1319 46 -1 5 1 3 3 7 1 621 1402 123 44 96.711998 savings 1 3 3 7 2 759 1401 195 45 92.354408 products, and saves 1 3 3 7 5 1174 1411 47 34 96.930962 up5 1 3 3 7 6 1236 1407 35 27 96.567299 to5 1 3 3 7 7 1292 1401 81 33 96.634605 15%5 1 3 3 7 8 1390 1400 35 34 96.807312 in5 1 3 3 7 9 1440 1411 131 34 96.254410 energy5 1 3 3 7 10 1587 1411 106 34 96.731834 every5 1 3 3 7 11 1709 1401 134 33 96.431854 seconds 1 3 3 7 12 1859 1401 81 44 96.431854 they4 1 3 3 8 0 620 1458 1319 45 -1 5 1 3 3 8 1 620 1460 103 34 96.040367 burn and describing the cost savings from using Energy Saver light bulbs instead of ordinary light bulbs.

PAR. 5. Respondent has also disseminated package labels for its Energy Saver ellipsoidal5 1 3 4 2 4 1199 1633 184 35 91.347824 reflector bulbs including but not necessarily limited to the attached Exhibits E and F. These package labels state that the ellipsoidal reflector bulbs, which are designed for use in recessed, down fixtures, use only5 1 3 4 5 9 1483 1806 86 35 96.653648 50%5 1 3 4 5 10 1585 1817 37 23 96.745224 as5 1 3 4 5 11 1636 1806 106 34 95.467148 much5 1 3 4 5 12 1756 1816 130 35 95.467148 energy5 1 3 4 5 13 1901 1817 36 24 96.843147 as4 1 3 4 6 0 621 1863 1317 47 -1 5 1 3 4 6 1 621 1895 51 5 79.385628 ...5 1 3 4 6 2 688 1866 162 44 90.605270 ordinary5 1 3 4 6 3 866 1894 53 6 86.784035 ...5 1 3 4 6 4 936 1866 88 44 93.285614 lights 1 3 4 6 5 1036 1865 154 41 91.722511 bulb[s] and that their special reflector feature allows the bulbs to provide as5 1 3 4 7 7 1249 1923 107 34 96.609940 much5 1 3 4 7 8 1373 1922 146 35 96.730133 useable5 1 3 4 7 9 1536 1922 88 44 96.335213 lights 1 3 4 7 10 1641 1932 37 25 89.237213 as5 1 3 4 7 11 1697 1950 6 6 89.237213 .5 1 3 4 7 12 1723 1950 5 6 86.792488 .5 1 3 4 7 13 1749 1950 5 6 86.792488 .5 1 3 4 7 14 1772 1922 165 44 96.852409 ordinary4 1 3 4 8 0 620 1981 390 42 -1 5 1 3 4 8 1 620 2010 55 6 84.215996 ...5 1 3 4 8 2 692 1987 81 29 79.433212 Watts 1 3 4 8 3 789 1981 221 42 70.442703 bulb[s]....3 1 3 5 0 0 617 2038 1320 279 -1 4 1 3 5 1 0 692 2038 1245 45 -1 5 1 3 5 1 1 692 2040 102 34 96.222992 PAR.5 1 3 5 1 2 811 2039 31 35 95.876984 6.5 1 3 5 1 3 870 2039 74 34 96.136650 Thes 1 3 5 1 4 959 2039 141 44 96.136650 Energy5 1 3 5 1 5 1117 2038 110 35 96.778168 Savers 1 3 5 1 6 1241 2038 202 45 96.242371 packaging5 1 3 5 1 7 1460 2044 164 38 96.526352 suggests5 1 3 5 1 8 1640 2038 72 34 96.526352 that5 1 3 5 1 9 1728 2049 209 23 96.398033 consumers4 1 3 5 2 0 617 2096 1320 47 -1 5 1 3 5 2 1 617 2097 141 46 96.326019 replaces 1 3 5 2 2 781 2097 87 45 96.430466 lights 1 3 5 2 3 890 2097 105 34 96.924278 bulbs5 1 3 5 2 4 1018 2096 42 35 96.215111 of5 1 3 5 2 5 1078 2107 20 24 96.832336 a5 1 3 5 2 6 1120 2096 190 45 95.928070 particulars 1 3 5 2 7 1331 2102 152 38 96.648369 wattage5 1 3 5 2 8 1506 2096 85 35 96.799591 with5 1 3 5 2 9 1614 2106 19 24 96.163422 a5 1 3 5 2 10 1655 2096 282 44 96.163422 corresponding4 1 3 5 3 0 617 2154 1320 47 -1 5 1 3 5 3 1 617 2156 139 45 96.948059 Energy5 1 3 5 3 2 775 2155 110 36 96.212273 Savers 1 3 5 3 3 902 2154 242 46 96.084846 replacements 1 3 5 3 4 1163 2154 88 46 96.569405 lights 1 3 5 3 5 1269 2154 97 35 95.724159 bulb.5 1 3 5 3 6 1401 2154 75 34 96.227234 Thes 1 3 5 3 7 1495 2154 283 45 96.009911 corresponding5 1 3 5 3 8 1797 2154 140 45 96.009911 Energy4 1 3 5 4 0 618 2212 1319 51 -1 5 1 3 5 4 1 618 2214 109 35 96.857010 Savers 1 3 5 4 2 740 2214 86 45 96.943115 lights 1 3 5 4 3 839 2214 103 34 96.943199 bulbs5 1 3 5 4 4 957 2214 91 34 96.972061 have5 1 3 5 4 5 1062 2213 70 35 96.773911 less5 1 3 5 4 6 1147 2219 151 39 96.682503 wattage5 1 3 5 4 7 1312 2213 81 34 97.016853 than5 1 3 5 4 8 1408 2213 57 34 97.016853 thes 1 3 5 4 9 1479 2212 104 51 96.822952 bulbs5 1 3 5 4 10 1598 2213 81 44 96.652298 they5 1 3 5 4 11 1694 2223 57 24 96.882927 ares 1 3 5 4 12 1765 2212 172 45 96.320129 designed4 1 3 5 5 0 617 2273 201 44 -1 5 1 3 5 5 1 617 2279 36 29 95.906601 to5 1 3 5 5 2 668 2273 150 44 94.948402 replace.2 1 4 0 0 0 616 2386 1322 338 -1 3 1 4 1 0 0 616 2386 1322 338 -1 4 1 4 1 1 0 691 2386 1247 48 -1 5 1 4 1 1 1 691 2390 42 33 96.545807 A.5 1 4 1 1 2 760 2388 224 46 96.455673 Respondents 1 4 1 1 3 998 2388 61 34 96.293404 has5 1 4 1 1 4 1074 2387 146 41 96.293404 offered,5 1 4 1 1 5 1236 2387 55 35 96.335487 for5 1 4 1 1 6 1303 2387 172 45 96.421852 example,5 1 4 1 1 7 1491 2397 19 25 96.817772 a5 1 4 1 1 8 1524 2387 46 35 96.817772 905 1 4 1 1 9 1584 2393 80 29 96.835548 watts 1 4 1 1 10 1678 2387 137 45 96.550407 Energy5 1 4 1 1 11 1831 2386 107 36 96.799339 Saver4 1 4 1 2 0 617 2445 1320 46 -1 5 1 4 1 2 1 617 2447 253 35 96.249832 incandescent5 1 4 1 2 2 891 2446 86 35 96.594246 bulbs 1 4 1 2 3 1000 2452 35 29 95.943382 to5 1 4 1 2 4 1057 2445 141 46 96.297607 replaces 1 4 1 2 5 1219 2445 166 45 96.845367 ordinary5 1 4 1 2 6 1413 2445 67 35 96.846764 1005 1 4 1 2 7 1501 2452 83 28 96.831352 watts 1 4 1 2 8 1606 2445 115 40 95.986977 bulbs,5 1 4 1 2 9 1746 2456 18 23 96.657242 a5 1 4 1 2 10 1786 2445 45 35 96.877670 675 1 4 1 2 11 1855 2452 82 27 96.877670 watt4 1 4 1 3 0 616 2503 1320 48 -1 5 1 4 1 3 1 616 2506 139 45 96.479538 Energy5 1 4 1 3 2 772 2505 110 34 96.262550 Savers 1 4 1 3 3 897 2505 254 34 96.368996 incandescent5 1 4 1 3 4 1166 2504 86 35 96.955276 bulbs 1 4 1 3 5 1269 2510 35 28 96.376732 to5 1 4 1 3 6 1319 2504 142 44 96.762817 replaces 1 4 1 3 7 1477 2504 166 44 96.762817 ordinary5 1 4 1 3 8 1659 2504 44 34 96.070229 755 1 4 1 3 9 1722 2510 82 28 96.070229 watts 1 4 1 3 10 1819 2503 117 41 96.705803 bulbs,4 1 4 1 4 0 617 2561 1320 47 -1 5 1 4 1 4 1 617 2574 19 24 96.657227 a5 1 4 1 4 2 655 2563 46 35 96.657227 525 1 4 1 4 3 722 2569 80 28 96.477562 watts 1 4 1 4 4 821 2563 140 45 96.420303 Energy5 1 4 1 4 5 981 2563 111 34 96.551079 Savers 1 4 1 4 6 1111 2563 254 33 96.478752 incandescent5 1 4 1 4 7 1385 2562 85 34 95.886055 bulbs 1 4 1 4 8 1490 2568 35 28 95.886055 to5 1 4 1 4 9 1544 2563 141 43 96.640724 replaces 1 4 1 4 10 1705 2562 165 43 96.692200 ordinary5 1 4 1 4 11 1891 2561 46 35 96.986389 604 1 4 1 5 0 617 2620 1320 45 -1 5 1 4 1 5 1 617 2628 81 28 96.991112 watts 1 4 1 5 2 711 2621 112 40 96.659721 bulbs,5 1 4 1 5 3 840 2621 66 35 96.339882 ands 1 4 1 5 4 921 2632 20 23 96.429756 a5 1 4 1 5 5 955 2621 46 34 96.429756 345 1 4 1 5 6 1015 2626 81 28 96.671890 watts 1 4 1 5 7 1111 2621 137 44 96.742249 Energy5 1 4 1 5 8 1264 2620 109 34 96.786507 Savers 1 4 1 5 9 1387 2620 249 34 96.322128 incandescent5 1 4 1 5 10 1650 2620 84 34 96.743820 bulbs 1 4 1 5 11 1750 2627 34 26 95.991714 to5 1 4 1 5 12 1799 2620 138 44 96.625328 replace4 1 4 1 6 0 616 2679 455 45 -1 5 1 4 1 6 1 616 2680 164 44 96.718376 ordinary5 1 4 1 6 2 796 2680 46 34 96.649063 405 1 4 1 6 3 859 2686 81 27 96.964722 watts 1 4 1 6 4 956 2679 115 34 96.844200 bulbs. OSRAM SYLVANIA INC. 1299 1297 Complaint B. Respondent has also offered a 75 watt Energy Saver ellipsoidal reflector bulb to replace ordinary 150 watt bulbs and a 50 watt Energy Saver ellipsoidal reflector bulb to replace ordinary 100 watt bulbs.

PAR. 7. The Energy Saver incandescent bulb packages, rather than prominently displaying the wattage of the light bulbs contained inside the package, display the wattage of the light bulb being replaced (e.g., 100) in large prominent black numerals in the middle of the front panel (4-pack and 2-pack) and on the back panel as well on the 4-pack package. Below, in substantially smaller black print, is a phrase such as [100]5 1 4 1 7 7 1120 1295 83 29 96.893951 watts 1 4 1 7 8 1222 1289 240 46 96.096725 replacements 1 4 1 7 9 1480 1289 58 36 96.096725 for5 1 4 1 7 10 1557 1290 74 42 96.815964 [90]5 1 4 1 7 11 1653 1291 132 35 68.300865 watts. The second numeral i.e., in the example given, the numeral 90, is depicted in black print that is substantially thinner and smaller than the larger numeral depicted above it. There is a further small black print statement of the lumens of the light bulb inside (e.g., Avg.4 1 4 1 12 0 576 1578 1318 47 -1 5 1 4 1 12 1 576 1578 137 36 96.553787 lumens5 1 4 1 12 2 732 1578 137 44 96.601677 1540), but no adequate disclosure of the number of lumens of the ordinary light bulb being replaced or whether the ordinary bulb produces more light than the Energy Saver bulb. Moreover the side panel of the packages contains the statement that the Energy Saver bulbs provide full5 1 4 1 16 5 1084 1812 89 45 95.747200 lights 1 4 1 16 6 1188 1813 155 44 96.104729 output. PAR. 8. The Energy Saver ellipsoidal reflector bulb packages, rather than prominently displaying the wattage of the light bulbs contained inside the package, display the wattage of the light bulb being replaced (e.g., 150) in large prominent black numerals on the front and back panels, followed on the same line by the phrase [150]5 1 4 2 6 2 706 2166 98 29 96.783073 watts5 1 4 2 6 3 818 2159 42 36 96.897842 of5 1 4 2 6 4 869 2160 87 45 96.030380 lights 1 4 2 6 5 970 2160 55 35 96.953636 for5 1 4 2 6 6 1041 2160 72 43 94.204727 [75]5 1 4 2 6 7 1130 2161 129 34 92.248108 watts. The second numeral, i.e., in the example given, the numeral 75, is depicted in black print that is substantially thinner and smaller than the larger numeral depicted prior to it. These packages contain no lumen disclosure. The side panels of the packages contain a statement that these bulbs provide as5 1 4 2 11 2 643 2452 106 34 96.538925 much5 1 4 2 11 3 764 2452 146 34 94.805099 useable5 1 4 2 11 4 926 2452 89 45 96.456902 lights 1 4 2 11 5 1030 2463 37 24 96.444923 as5 1 4 2 11 6 1084 2463 43 24 96.444923 an5 1 4 2 11 7 1143 2452 165 45 96.230736 ordinary5 1 4 2 11 8 1327 2452 99 42 96.754318 [150]5 1 4 2 11 9 1444 2459 83 29 96.573654 watts 1 4 2 11 10 1542 2453 116 35 94.144035 bulb. PAR. 9. Through the use of the statements and depictions on the package labels referred to in paragraphs four, five, six, seven and eight above, including but not necessarily limited to the package Complaint 116 F.T.C.

labels attached as Exhibits A through F, respondent has represented, directly or by implication, that:

A. The Energy Saver 90, 67, 52, and 34 watt incandescent light bulbs will provide the same amount of light as the ordinary 100, 75, 60 and 40 watt light bulbs that they are designed to replace. B. Each Energy Saver incandescent light bulb will save consumers up to 15% in energy costs.

C. The Energy Saver 75 and 50 watt ellipsoidal reflector light bulbs will provide the same amount of light as the ordinary 150 and 100 watt light bulbs they are designed to replace. PAR. 10. In truth and in fact:

A. The Energy Saver 90, 67, 52, and 34 watt incandescent light bulbs will not provide the same amount of light as the ordinary 100, 75, 60, and 40 watt light bulbs that they are designed to replace. The Energy Saver incandescent light bulbs use fewer watts and provide fewer lumens (a standard measurement of light output) than the light bulbs they are designed to replace. B. The Energy Saver 90, 67, and 52 watt incandescent light bulbs will not save consumers up to 15% in energy costs. These Energy Saver bulbs save, respectively, only 10%, 10.7% and 13.3% in energy costs compared to the energy usage of the bulbs that they are designed to replace. Only the Energy Saver 34 watt light bulb provides savings of 15% compared to the 40 watt ordinary light bulb it is designed to replace.

C. The Energy Saver 75 and 50 watt ellipsoidal reflector light bulbs will not provide the same amount of light as the ordinary 150 and 100 watt light bulbs that they are designed to replace. The Energy Saver ellipsoidal reflector light bulbs use fewer watts and provide fewer lumens than the light bulbs they are designed to replace.

Therefore, the representations set forth in paragraph nine were, and are, false and misleading.

OSRAM SYLVANIA INC. 1301 1297 Complaint PAR. 11. In its sale of Energy Saver incandescent and ellipsoidal reflector light bulbs, respondent has represented, directly or by implication, that use of Energy Saver light bulbs will save energy, lower consumers electricity costs, and conserve natural resources, as compared to the ordinary light bulbs that they are designed to replace, but has failed to disclose adequately that the Energy Saver bulbs will provide less light than the light bulbs they are designed to replace. This fact would be material to consumers in their purchase or use decisions regarding the product. The failure to disclose adequately this fact, in light of the representations made, was, and is, a deceptive practice.

PAR. 12. The acts and practices of respondent as alleged in this complaint constitute unfair or deceptive acts or practices in or affecting commerce in violation of Section 5(a) of the Federal Trade Commission Act.

Complaint 116 F.T.C.

EXHIBIT A-! @ SYLVANIA F ‘Energy ‘ay Saver Bulbs _ ° i 400: watt replacement for 90 watts A Bubs. gl Lie 750! Hrs. ing Lumens 1540 Gis sduveg ane y no, JOH HRMOMY 18g 180) ed ane Atvavg oy HOS OFOUL Guarantee a Ava. Life 790 Hrs. :

Satistaction 4 Bulbs Avo. Lumens1540 OSRAM SYLVANIA INC.

Complaint EXHIBIT A-2 wh poy tests +P Ona-onn __ SadunOSed (EUN|eU §, yea ay BUJALBsuod O} poyjwOD * *syonpoud Qujes AGsaua jo au = - janes pue aueduldg ..

“Oph SUBMIT] Bry OG” AI ay Sqn@ y — UONDEsSIeS pastueseNg 10} JUawaoe|das )eM Complaint Nl6F.T.C, EXHIBIT A-3 watt replacement for 2 Bubs ng. Lie 750 He, i Lumens 1540 - Soft White eo Energy walt replacement for :

90 = Saver Bulbs walls * 2 Bulbs Avg, Lite 750 Hrs EG le Avg. Lumens 1540 4 For Consumer Intormation: 1-800-LIGHTBULS FB-SWES-11972 GTE Predu ucts Corporstion Si Marys 94 (8857 Mage wo OSRAM SYLVANIA INC.

1297 Complaint EXHIBIT A-4 =n nit cc ° ‘These Sf White Enemy Save us: _SYLVANIA for Two Bulbs | conte * Kiowan, Hour “| $7420 20 Average Energy Savings Complaint 116 F.T.C.

EXHIBIT B-1 | SYLVANIA --4Soft White Ener o 75 watt replacement for 67 watts 4 Bulbs Ava Lie 750 Hrs./Avg, Lumens 1080 ) SYLVANIA | ee 4 Soft White wie Energy a Sunes ang» sna, :

IN NEMOPY Jag 1509, “ watt replacement for watts Avg. Life 750 Hs. ar - £ Bulbs fvo.Lumens 1080 jie a Dienpant eo A Gualani220 Complaint OSRAM SYLVANIA INC.

EXHIBIT B-2 * *syonpoid Bujnes AGrawa yo Guy jin) e UM : Cuyasasuind oj payiuiuos $} eyuenAS janes pu dui’ ‘ ecm . ANS DUE GIECWOD ‘SH 0! ar] Say sang y uoroRjsnes paajuelen9 gt S}JEM L9 JO} JUBWAIE|GaL |]CMA “S Myoarenatsatisted wit thepertor.

mance of tas bu, retum the proofat Complaint 116 F.T.C.

EXHIBIT B-3 : lps Avg. Lile Sou FIs. CS For Consumer Intormation: +-800-LIGHTBULE £5. SES 195E uyorpos. 2 3 uporpnes. eat GF GTE Products Corporation aa ® :

5: Marys PA TERS? Mace 34 . \ Of OSRAM SYLVANIA INC. 1309 1297 Complaint EXHIBIT B-4 These Saft White Eneray Saver Bulbs:

« are compact with fullight output» /SYLVANIA reduce raw materials in product and packaging‘ GUARANTEE ‘you ate not satisfied worth the e 6¢ Average Energy Savings for Two Bulbs Cost Pe: Kilowas: Hour O8¢ 10¢ 32¢ Your 2-Buld Saaings 95¢ $1.20 $i 4g * Be Pazera Average. egy Cos. Deo you oc a2 Ry act Sa, ISWHDUNd 10 100Kd \ Complaint 116 F.T.C.

EXHIBIT C-1 BS 605 1 6 1 2 2 1048 1074 47 44 0.000000 rep5 1 6 1 2 3 1134 1075 40 37 57.472515 men2 1 7 0 0 0 908 1068 697 138 -1 3 1 7 1 0 0 908 1068 697 98 -1 4 1 7 1 1 0 1217 1068 358 42 -1 5 1 7 1 1 1 1217 1068 65 42 96.110733 524 1 7 1 2 0 908 1073 697 133 -1 5 1 7 1 2 1 908 1134 14 30 57.022892 45 1 7 1 2 2 932 1132 70 54 57.022892 Bulbs5 1 7 1 2 3 998 1129 68 77 25.601311 ma5 1 7 1 2 4 1084 1125 39 68 91.219284 Lies 1 7 1 2 5 1133 1124 55 32 85.864906 10005 1 7 1 2 6 1198 1123 44 32 91.283150 Hrs.5 1 7 1 2 7 1243 1122 56 60 29.666702 img5 1 7 1 2 8 1305 1073 95 103 49.541924 Liens5 1 7 1 2 9 1416 1116 40 56 67.434967 705 1 7 1 2 10 1512 1099 93 71 80.890244 Gis2 1 8 0 0 0 1722 1211 212 496 -1 3 1 8 1 0 0 1722 1211 212 496 -1 4 1 8 1 1 0 1722 1211 212 496 -1 5 1 8 1 1 1 1722 1211 212 496 95.000000 2 1 9 0 0 0 1722 1213 40 157 -1 3 1 9 1 0 0 1722 1213 40 157 -1 4 1 9 1 1 0 1722 1213 40 157 -1 5 1 9 1 1 1 1722 1213 40 157 95.000000 2 1 10 0 0 0 612 1229 28 354 -1 3 1 10 1 0 0 612 1229 28 354 -1 4 1 10 1 1 0 612 1229 28 354 -1 5 1 10 1 1 1 612 1229 28 354 95.000000 2 1 11 0 0 0 1138 1293 642 402 -1 3 1 11 1 0 0 1138 1293 642 184 -1 4 1 11 1 1 0 1138 1293 642 165 -1 5 1 11 1 1 1 1138 1329 120 129 15.311752 assaf5 1 11 1 1 2 1261 1326 116 81 90.930069 Whites 1 11 1 1 3 1382 1293 248 120 96.274734 Energy5 1 11 1 1 4 1700 1344 80 55 57.118568 pe4 1 11 1 2 0 1406 1403 310 74 -1 5 1 11 1 2 1 1406 1408 209 76 66.672943 ‘Savers 1 11 1 2 2 1687 1403 29 64 20.924782 ff3 1 11 2 0 0 1504 1476 215 93 -1 4 1 11 2 1 0 1504 1476 215 93 -1 5 1 11 2 1 1 1504 1480 113 68 72.313179 bs5 1 11 2 1 2 1704 1476 15 93 71.075409 |3 1 11 3 0 0 1709 1634 14 61 -1 4 1 11 3 1 0 1709 1634 14 61 -1 5 1 11 3 1 1 1709 1634 14 61 69.250488 i2 1 12 0 0 0 1882 1820 38 339 -1 3 1 12 1 0 0 1882 1820 38 339 -1 4 1 12 1 1 0 1882 1820 38 339 -1 5 1 12 1 1 1 1918 2157 2 2 18.782227 _5 1 12 1 1 2 1896 2090 22 55 0.000000 seqing5 1 12 1 1 3 1895 2039 21 44 42.615387 apres5 1 12 1 1 4 1889 1878 25 154 0.000000 Atevg5 1 12 1 1 5 1884 1922 40 45 37.063828 SUMS 1 12 1 1 6 1884 1876 40 34 74.820175 HOS5 1 12 1 1 7 1882 1820 27 53 0.000000 otauL2 1 13 0 0 0 654 2311 1286 141 -1 3 1 13 1 0 0 654 2311 1286 141 -1 4 1 13 1 1 0 1648 2311 292 26 -1 5 1 13 1 1 1 1648 2311 292 26 95.000000 4 1 13 1 2 0 654 2349 1286 103 -1 5 1 13 1 2 1 654 2438 258 14 95.000000 5 1 13 1 2 2 1680 2349 260 89 95.000000 2 1 14 0 0 0 963 2370 729 56 -1 3 1 14 1 0 0 963 2370 729 56 -1 4 1 14 1 1 0 963 2370 729 56 -1 5 1 14 1 1 1 963 2397 19 21 67.181190 at5 1 14 1 1 2 964 2370 119 56 22.209015 sisaction5 1 14 1 1 3 1183 2384 141 35 36.603161 ™~.5 1 14 1 1 4 1351 2383 11 29 37.379059 45 1 14 1 1 5 1374 2382 65 31 56.494232 Bulbs5 1 14 1 1 6 1453 2380 46 36 88.760216 Avg.5 1 14 1 1 7 1516 2369 87 54 89.402496 Lumens5 1 14 1 1 8 1615 2373 41 32 60.857117 7805 1 14 1 1 9 1690 2374 2 2 55.598736 |2 1 15 0 0 0 635 1817 34 624 -1 3 1 15 1 0 0 635 1817 34 624 -1 4 1 15 1 1 0 635 1817 34 624 -1 5 1 15 1 1 1 635 1817 34 624 95.000000 OSRAM SYLVANIA INC.

Complaint EXHIBIT C-2 rfid weeds = 99615-S3MS°O4 ll I | 46135°11966 # Rg © voile Onn JOy juawade|day a:

jones pue oieduiog ~ uonjoeysiles pasjuesens Wem SuaWIT] ‘Bry “SH OOO} a1 Bay sang sem rA 30} Juawadedas oS , SIUM HOS b Complaint 116 F.T.C.

EXHIBIT C-3 ‘60 watt replacement for 52s Gp 2 Bulbs Avg. Lie 1000 Hrs, IAVg. Lumens 780 | g —_ Py SYLVANIA SYLVANIA Soft White 6 oe Saft5 1 5 1 3 6 1545 1295 72 26 76.548477 Whit2 1 6 0 0 0 740 1332 553 164 -1 3 1 6 1 0 0 740 1332 553 164 -1 4 1 6 1 1 0 756 1332 537 100 -1 5 1 6 1 1 1 756 1332 238 100 91.029839 Energy5 1 6 1 1 2 1043 1340 30 49 25.476234 {5 1 6 1 1 3 1080 1373 47 32 94.240715 watts 1 6 1 1 4 1135 1370 118 38 95.007080 replacements 1 6 1 1 5 1264 1374 29 24 94.765984 fora 1 6 1 2 0 740 1412 484 84 -1 5 1 6 1 2 1 740 1417 218 79 95.749405 Savers 1 6 1 2 2 1110 1412 114 75 49.227341 We2 1 7 0 0 0 734 1688 598 156 -1 3 1 7 1 0 0 734 1688 598 151 -1 4 1 7 1 1 0 734 1688 598 145 -1 5 1 7 1 1 1 734 1754 3 9 0.000000 ~5 1 7 1 1 2 757 1764 87 30 10.084221 2Bulbs5 1 7 1 1 3 866 1764 48 36 87.150696 Avg.5 1 7 1 1 4 924 1762 38 31 43.206902 ie5 1 7 1 1 5 976 1726 105 66 0.000000 l000Hs5 1 7 1 1 6 1115 1759 102 70 12.758362 CASS5 1 7 1 1 7 1201 1688 131 145 33.242111 a4 1 7 1 2 0 758 1805 208 39 -1 5 1 7 1 2 1 758 1806 47 38 90.108307 Avg.5 1 7 1 2 2 816 1806 92 30 96.431412 Lumens5 1 7 1 2 3 919 1805 47 31 96.543671 7802 1 8 0 0 0 732 786 1024 1006 -1 3 1 8 1 0 0 732 786 1024 1006 -1 4 1 8 1 1 0 732 786 1024 1006 -1 5 1 8 1 1 1 732 786 1024 1006 95.000000 2 1 9 0 0 0 755 1884 390 93 -1 3 1 9 1 0 0 755 1884 390 46 -1 4 1 9 1 1 0 755 1884 390 19 -1 5 1 9 1 1 1 755 1887 26 16 96.006088 For5 1 9 1 1 2 787 1887 86 16 92.222694 Consumers 1 9 1 1 3 880 1887 103 15 91.681145 Intormation:5 1 9 1 1 4 992 1884 153 18 55.700348 1-800-LIGHTBULB4 1 9 1 2 0 755 1913 135 17 -1 5 1 9 1 2 1 755 1914 24 16 39.164497 FB.5 1 9 1 2 2 786 1913 52 17 39.164497 SWES-5 1 9 1 2 3 843 1909 51 30 76.533081 319543 1 9 2 0 0 755 1942 253 15 -1 4 1 9 2 1 0 755 1942 253 15 -1 5 1 9 2 1 1 755 1942 36 14 91.837769 GTE5 1 9 2 1 2 799 1943 85 13 95.100677 Products5 1 9 2 1 3 891 1942 117 15 93.412735 Corporation3 1 9 3 0 0 756 1963 274 14 -1 4 1 9 3 1 0 756 1963 274 14 -1 5 1 9 3 1 1 756 1964 14 13 60.339706 Si5 1 9 3 1 2 781 1966 49 11 7.694901 Marys.5 1 9 3 1 3 842 1964 18 10 82.398361 245 1 9 3 1 4 869 1964 47 13 37.289730 (S8575 1 9 3 1 5 928 1965 61 12 52.632721 Mase5 1 9 3 1 6 977 1954 15 33 54.114655 in5 1 9 3 1 7 997 1963 33 14 39.774265 Se2 1 10 0 0 0 1145 2096 437 19 -1 3 1 10 1 0 0 1145 2096 437 19 -1 4 1 10 1 1 0 1145 2096 437 19 -1 5 1 10 1 1 1 1145 2096 437 19 95.000000 2 1 11 0 0 0 1341 1911 416 204 -1 3 1 11 1 0 0 1341 1911 416 204 -1 4 1 11 1 1 0 1341 1911 416 204 -1 5 1 11 1 1 1 1341 1911 416 204 95.000000 OSRAM SYLVANIA INC. 1313 1297 Complaint EXHIBIT C-4 ‘you are not satisfied with the périor- ! (mance of ths bub, rene the prot of Py as package along wath:

charge.

5 Average Energy Savings 3] 2 for Two Bulbs ) | Cos: Fe: Kiiowar, Hou’ ose tae t “2 out 2-Bult Saangs sx $2 $ Base on Me Tasos Aig erep cet Thee nwo TE Da ee Vid 1A"

™ Complaint 116 F.T.C.

EXHIBIT D-1 : watt replacement in 34 walls :

4Bulbs Avg. Life 1500 Hrs./Avg. Lumens 400 STE watt replacement for Ava. Lite 1500 hrs.

~ OSRAM SYLVANIA INC.

Complaint EXHIBIT D-2 Nedebe -¥ O0N6-ONN + Boo | 46135°11962 -GTE Products Corporation St Marys, PA 1S857/Made.in USA > purchase Seal to the address on the bottom a! this package .

‘name and address. Rwilberepiaced =< veth anew bub free of a it you ae not satisfied wt tat | | tial “@ 2 yaneg pue ereduiog ) uoHaeIsHeS paajuesen9 syem pe JO} JUaWAIE|a) [eM HUM5 1 19 1 1 2 640 2300 60 124 0.000000 NOS2 1 20 0 0 0 582 771 1334 1662 -1 3 1 20 1 0 0 582 771 1334 1662 -1 4 1 20 1 1 0 582 771 1334 1662 -1 5 1 20 1 1 1 582 771 1334 1662 95.000000 NORTE OSRAM SYLVANIA INC. 1317 1297 Complaint EXHIBIT D-4 coven = $444 Average Energy Savings: : 4 :

for Two Bulbs tools Cost Per Kilowatt Hour O8e 108 i2e | ” & Your 2-Buts Savings sie ‘ Base 9° BC alone Average! meg. can. Deo rey" ne. nie we! aca: kang, Pacxage mage tom 1006 recyued matena’ .

3 , om Lf a f | zg Complaint Il6 FTC, EXHIBIT E-1 SYLVANIA Energy Saver PROOF OF PURCHASE OSRAM SYLVANIA INC. 1319 1297 Complaint EXHIBIT E-2 Complaint EXHIBIT F-1 ~SYLVANIA Energy Saver OSRAM SYLVANIA INC. 1321 1297 Complaint EXHIBIT F-2 i y Uses ¢ Se Decision and Order 116 F.T.C.

DECISION AND ORDER The Federal Trade Commission having initiated an investigation of certain acts and practices of the respondent named in the caption hereof, and respondent having been furnished thereafter with a copy of a draft of complaint which the Boston Regional Office proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondent with violation of the Federal Trade Commission Act; and The respondent, its attorneys, and counsel for the Commission having thereafter executed an agreement containing a consent order, an admission by respondent of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondent of facts, other than jurisdictional facts, or of violations of law as alleged in such complaint, and waivers and other provisions as required by the Commission's Rules. The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondent has violated the said Act, and that complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty (60) days, now in further conformity with the procedure prescribed in Section 2.34 of its Rules, the Commission hereby issues its complaint, makes the following jurisdictional findings and enters the following order:

1. OSRAM SYLVANIA Inc. is a corporation organized, existing and doing business under and by virtue of the laws of the state of Delaware, with its offices and principal place of business located at 100 Endicott Street, Danvers, MA. 2. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of the respondent and the proceeding is in the public interest.

OSRAM SYLVANIA INC. 1323 1297 Decision and Order ORDER DEFINITION For purposes of this order, the following definition shall apply: Lights 1 5 1 1 2 803 983 103 36 95.864601 bulb means any incandescent, halogen, fluorescent, par, or ellipsoidal lamp marketed to consumers, excluding lamps designed and promoted primarily for decorative applications, appliances, traffic signals, showcases, projectors, airport equipment, trains, and lamps such as color, rough service, and vibration service. I.

It is ordered, That respondent OSRAM SYLVANIA Inc., its successors and assigns, and its officers, agents, representatives, and employees, directly or through any corporation, subsidiary, division, or other device, in connection with the advertising, labeling, offering for sale, sale, or distribution of any light bulb in or affecting commerce, as commerce is defined in the Federal Trade Commission Act, do forthwith cease and desist from misrepresenting, directly or by implication:

A. That any such light bulb will provide the same amount of light as the light bulb to which it is compared; B. The wattage of any such light bulb; and C. The energy cost savings consumers can realize through the use of any such light bulb.

Il.

It is further ordered, That respondent O9RAM SYLVANIA Inc., its successors and assigns, and its officers, agents, representatives and employees, directly or through any corporation, subsidiary, division, or other device, in connection with the advertising, labeling, offering for sale, sale, or distribution of any light bulb in or affecting Decision and Order 116 F.T.C.

commerce, as commerce is defined in the Federal Trade Commission Act, do forthwith cease and desist from representing, directly or by implication, that any such bulb will save energy, will lower consumers’ energy costs, will conserve natural resources, or has some other benefit or advantage regarding its impact on the environment relative to any other bulb(s), when that benefit or advantage is attributable, in whole or in part, to the fact that such bulb provides fewer lumens than the bulb(s) to which it is compared, unless respondent discloses, clearly and prominently and in close proximity to the representation that such bulb provides less light than the light bulb(s) to which it is compared.

Il.

It is further ordered, That with respect to claims covered by 16 CFR 409.1(d), compliance with said provision shall constitute compliance with this order.

IV.

It is further ordered, That, if the Commission makes any changes in its Trade Regulation Rule relating to incandescent lamps, 16 CFR 409.1 et seq., or issues any new regulation with respect to the labeling or marketing of light bulbs (as defined herein) that is in actual conflict with any requirement imposed by paragraphs I and II of this order, compliance by respondent with such regulation will not constitute a violation of any provision of this order. As used herein, actual5 1 7 1 8 3 913 2198 166 35 78.913322 conflict shall mean that it is impossible for respondent to comply with both the regulation(s) and all or any part of paragraphs I or II of this order. This paragraph shall not be deemed to limit respondent's right to petition for modification pursuant to any applicable statute or regulation.

OSRAM SYLVANIA INC. 1325 1297 Decision and Order V.

It is further ordered, That the provisions of this order shall not apply to any label or labeling printed prior to the date of service of this order and shipped by respondent to distributors or retailers prior to one hundred twenty (120) days after the date of service of this order.

Vi.

It is further ordered, That respondent shall distribute a copy of this order within sixty (60) days after service of this order upon it to each of its operating divisions and to each of its officers, agents, representatives, or employees engaged in the preparation of labeling or the preparation or placement of advertisements or other such sales or promotional materials covered by this order. Vil.

It is further ordered, That respondent shall notify the Commission at least thirty (30) days prior to any proposed change in the corporation such as a dissolution, assignment, or sale resulting in the emergence of a successor corporation, the creation or dissolution of subsidiaries, or any other change in the corporation which may affect compliance obligations under this order. Vu.

It is further ordered, That respondent shall, within one hundred eighty (180) days after service of this order upon it, and at such other times as the Commission may require, file with the Commission a report, in writing, setting forth in detail the manner and form in which it has complied with this order. Amended Complaint 116 F.T.C.