Consumer Law Library

Fred Meyer, Inc

Volume 87 · 87 F.T.C. 112

Citation
87 F.T.C. 112
Docket
C-2782
Complaint
1976-01-20
Decision
1976-01-20
Document type
consent order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
retail food and general merchandise
Outcome
consent order entered
Relief
cease_and_desist; affirmative_disclosure; notice_to_customers; recordkeeping; compliance_reporting; other
Order term (years)
3
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingpricing comparisonsbait and switch

Cite this decision

Fred Meyer, Inc, 87 F.T.C. 112 (1976). Consumer Law Library, https://consumerlawlibrary.org/decisions/v087-0017

Report an error in this record (decision id v087-0017)

Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

It- THE MATTER OF FRED MEYER, INC.

COI\SE;.T ORDER, ETC., iN REGARD TO ALLEGED VIOLATION OF SECS. 5 A:'D 12 OF THE FEDERAL TRADE COMMISSION ACT Docket C-2782 . CO/llp/aili! , Jcw. :lU, 1!J7(j- Decisioil, J(U!. :l0, 1976 Consent order requiring a \Vest Coast retail food and gl'neralline merchandise store chain operating in Oregon, \Vashington and Montana, among other thing:; to cease misrepresenting the availability of merchandise; and misrepresenting the price at which merchandise may be purchased. Further. respondent is required to prominently clispla:y the location and price of items advertised below the regular price and to post a notice to cor,sumers and a copy of the advertisement near entl-ances to its stores: and to issue rainchecks for any advertised items temporarily out of stock.

Appea)' ances For the Commission: Dennis J.l1cFeely and Sarah J. Hughes. For the respondent: Robert L. Ridgley, Davies, Biggs, Straye)' , Stoel & Holey, Portland, Oreg.

COMPLAI:-T Pursuant to the provisions of the Federal Trade Commission Act and by virtue of the authority vested in it by said Act, the Federal Trade Commission, having reason to believe that Fred :\ieyer, Inc. , a corporation, hereinafter sometimes referred to as respondent, has violated the provisions of said Act, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint stating its charges in that respect as follows:

COUNT I Alleging violations of Sections 5 and 12 of the Federal Trade Commission Act.

PARAGRAPH 1. Respondent Fred Meyer, Inc. is a corporation organized, existing, and doing business under and by virtue of the laws of the State of Oregon, with its principal office and place of business located at 3800 S.E. 22nd, Portland, Oregon. PAR. 2. All allegations made in the present tense include the past tense.

PAR. 3. Respondent is engaged in the operation of a chain of retail stores selling food, drug, variety and other general merchandise. Respondent operates such stores in Oregon, Montana and Washington. FRED MEYER, INC. lI:J 112 Complaint The volume of its retail business has been and is substantial. In the operation of its retail stores, respondent offers and promotes for sale to its customers, and sells to its customers an extensive line of products including "food " as that term is defined in the Federal Trade Commission Act, groceries, drugs, household articles, apparel, paint hardware and other general merchandise, all of which are sometimes referred to hereafter as "items." :Vlany of the said items are purchased from numerous suppliers located throughout the United States. PAR. 4. In the course and conduct of its business as aforesaid respondent causes, directly and indirectly, the aforesaid items to be shipped and distributed from manufacturing and processing plants or from other sources of supply to its warehouses and distribution centers or retail stores located in States other than the State of origination distribution or storage of said items. Respondent maintains a substantial course of trade in the distribution, advertising, offering for sale and sale of the aforesaid items in or having an effect on commerce, as commerce" is defined in the Federal Trade Commission Act, as amended.

PAR. 5. In the course and conduct of its business, as aforesaid respondent disseminates, and causes the dissemination of, certain advertisements concerning the aforesaid items by various means in or having an effect on commerce, as "commerce" is defined in the Federal Trade Commission Act, as amended, including but not limited to advertisements in ne,\'spapers of general and interstate circulation and other advertising media, for the purpose of inducing and which are Jikely to induce, directly or indirectly, the purchase of said items from respondent; and respondent disseminates, and causes the dissemination , advertisements concerning said items by various means, including but not limited to the aforesaid media, for the purpose of inducing and which are likely to induce, directly or indirectly, the purchase from respondent of the said items in or having an effect on commerce, as commerce " is defined in the Federal Trade Commission Act, as amended. IVIany of the said advertisements list or depict the aforesaid items and also contain statements and representations concerning the price or terms at which said items would be offered for sale. Many of the aforesaid advertisements contain further direct and express statements and representations concerning the time periods during which the offers would be in effect and the locations of respondent's stores at which the offers would be made.

PAR. 6. Through the use of such advertisements being disseminated in various areas of \Vashington, Oregon and :Vlontana served by respondent' s retail stores, respondent represents directly or by implication that in those stores covered by such advertisements 114 FEDERAL TRADE CO DIISSION DECISIONS Complaint R7 F .

throughout the effective periods of the advertised offers, the consumer would he charged for the items listed or depicted in such advertisements a price equal to or below the advertised price. PAR. 7. In truth and in fact, in a significant number of respondent retail stores located in the Portland, Oregon-Vancouver, Washington metropolitan areas and the Tacoma, Washington area in which the aforesaid advertisements are disseminated, in stores covered by such advertisements, during the effective periods of the advertised offers, in a substantial number of instances the consumer is charged a price higher than the advertised price. Therefore, the statements and representations as referred to in Paragraph Six, are misleading and deceptive, and where food, drugs, devices or cosmetics are advertised each of such advertisements is misleading in material respects and constitutes a "false advertisement " as that Lerm is defined in the Federal Trade Commission Act.

PAR. 8. By disseminating or causing the dissemination of advertisements which offer or present for sale items at specific prices, as aforesaid, and during the effective periods of such advertised offers at a number of stores covered by said advertisements, by charging the consumer prices which are higher than the advertised prices on said items, respondent is engaged in unfair acts and practices. PAR. 9. In the course and conduct of its business, and at all times referred to herein, respondent is in substantial competition in commerce with corporations, partnerships, firms and individuals sellng the same types of products as respondent.

PAR. 10. The use by respondent of the aforesaid unfair, false misleading and deceptive statements, representations, acts and practices, including the dissemination of the aforesaid "false advertisements " has the capacity and tendency to mislead members of the purchasing public into the erroneous and mistaken belief that the said statements and representations are true, and to induce such persons to go to respondent' s stores and to purchase from respondent substantial quantities of the advertised items at prices in excess of the advertised prices and substantial quantities of items other than the advertised items.

PAIL 11. The acts and practices as aforesaid, and the dissemination by respondent of the false advertisements, as aforesaid, are all to the prejudice and injury of the public and of respondent s competitors and constitute unfair methods of competition in commerce and unfair or deceptive acts or practices in or having an effect on commerce in violation of Sections 5 and 12 of the Federal Trade Commission Act, as amended.

FRED :.IEYER, INC. 115 112 Complaint COUNT II Alleging violation of the Federal Trade Commission Trade Regulation Rule Concerning Retail Food Store Advertising and Ylarketing Practices (16 G.F. R. 9424).

PAIL 12. The allegations of Paragraphs One, Two, Three, Four, Five and Nine, respectively, of Count I hereof are incorporated by reference in Count II as if set forth verbatim.

PAR. 13. The Federal Trade Commission, pursuant to the Federal Trade Commission Act, as amended, 15 U. C. 941 et seq. and the provisions of Subpart B , Part 1 , of the Commission s Procedures and Rules of Practice, 16 C. R. 91.I et seq. conducted a proceeding for the promulgation of a trade regulation rule regarding retail food store advertising and marketing practices. Notice of this proceeding, including a proposed rule, was published in the Federal Register l' ovember 14 , 1969 (34 F.R. 18252). Thereafter, the Commission duly published and promulgated the Trade Regulation Rule Concerning Retail Food Store Advertising and Marketing Practices on May 31 1971, effective July 12, 1971 , 16 C. R. 9424. 1 (1973). PAR. 14. Respondent is a member of the retail food store industry, and its acts and practices in connection with the sale and offering for sale of food and grocery products and other merchandise are subject to the jurisdiction of Sections 5 and 12 of the Federal Trade Commission Act and are v.dthin the intent and meaning of, and are subject to, the provisions of the aforesaid trade regulation rule. PAR. 15. I n connection with its aforesaid advertisements, respondent in a substantial number of instances, fails to comply with Paragraph (2) of the trade regulation rule by offering items for sale at stated prices by means of advertisements disseminated in areas served by a significant number of its stores which were covered by such advertisements and by failing to charge the consumer the advertised price or a lower price for a substantial number of such advertised products. In fact, the respondent is, in some instances, charging the consumer prices higher than the advertised prices, thereby failing to make said advertised items readily available for sale at or below the advertised prices.

PAR. 16. Respondent's aforesaid violations of the Trade Regulation I\ule Concerning l\etail Food Store Advertising and Marketing Practices constitute violations of Sections 5 and 12 of the Federal Trade Commission Act.

PAR. 17. The acts and practices as aforesaid are to the prejudice and injury of the public and constitute unfair or deceptive acts or practices llfi FEDERAL TRADE COyDIISSION DECISIO:-S Decision and Order 1:7 F.TC in or having an effect on commerce in violation of Section 5 of the Federal Trade Commission Act, as amended.

DECISIO)I AND Order The Federal Trade Commission having initiated an investigation of certain acts and practices of the respondent named in the caption hereof, and the respondent having been furnished thereafter with a copy of a draft of complaint which the Seattle Regional Office proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondent with violation of the Federal Trade Commission Act; and The respondent and counsel for the Commission having thereafter executed an agreement containing a consent order, an admission by the respondent of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondent that the law has been violated as alleged in such complaint and waivers and other provisions as required by the Commission Rules; and The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondent has violated the said Act, and that complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty days, and having duly considered the comments filed thereafter pursuant to Section 2.34 of its Rules, now in further conformity with the procedure prescribed in Section 2.34 of its Rules the Commission hereby issues its complaint, makes the following jurisdictional findings, and enters the following order: A. Respondent Fred Meyer, Inc. is a corporation organized, existing and doing business under and by virtue of the laws of the State of Oregon with its office and principal place of business located at 3800 E. 22nd, Portland, Oregon.

B. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of the respondent, and the proceeding is in the public interest.

ORDER It i8 ordered That respondent Fred ieyer, Inc., a corporation, its successors or assigns, its officers, agents, representatives, and employees, directly, or through any corporate subsidiary, as defined below, or FRED :\IBYER, I:-C 117 112 Deci,;ion ami Order through any division or other device, shall, in connection with the advertising, offering for sale, or sale of food, drug, variety, and other merchandise offered or sold in its retailstores, hereinafter sometimes referred to as items, in or having an effect on commerce, as commerce " is defined in the Federal Trade Commission Act, as amended:

Cease and desist from directly or indirectly disseminating or causing the dissemination of any advertisement by any means which offers any items for sale at a stated price, unless throughout the effective period of the advertised offer at each retail store covered by the advertise ment:

1. There is a sign or other conspicuous marking at the place where an item advertised below regular shelf price is displayed for sale clearly disclosing that the item is "as advertised " or "on sale " or words of similar import as appropriate, and disclosing on such sign or marking, the advertised price;

2. Each ad vertised item which respondent usually and customarily individually marks with a price is individually, clearly, and conspicuously marked with the advertised price;

3. Each advertised item is sold to customers at or below the advertised price;

Provided That it shall not be deemed a violation of the above subparagraphs 1. , 2., and 3., if respondent is complying with a specific exemption, limitation, or restriction with respect to store, item quantity, or price which is clearly and conspicuously disclosed in all advertisements.

Pro?)-ided, further That in stores equipped with optical scanning devices \which electronically "read" an identification code marked on the packaging of items, which transmit the information to a computer which then transmits the correct price of the items to an electronic cash register where the price is displayed so it is visible to the customer and where the item and price are printed on the cash register tape, the items need not be pricemarked in any additional manner; but this proviso wil not be applicable unless respondent clearly and conspicuously posts the advertised prices of such items at the point of display and is in compliance with Section 1(3) hereof. The Commission recognizes that technical per se violations of Section I of this order are inevitable. Therefore, in determining compliance with Section I of this order, the Commission wil consider the circumstances surrounding failure to mark the advertised items conspicuously or to sell them at or below the advertised prices due to circumstances beyond respondent' s control. Further, both parties IIR FEDIOI(AL THADIO COMMISSION DECISIONS Decision and Order 87 F.

recognize that the second proviso to Section I is limited solely to the purpose of this proceeding.

Definition of "corporate subsidiary:" All corporate subsidiaries except those corporate grocery retailers wherein respondent has obtained shares of stock solely to protect past due accounts receivable owing to respondent or to provide as security for promissory notes for monetary advances to purchase real estate, fixtures, and inventory; wherein respondent has provided a contractual right to manage the corporation to a person not an employee of respondent; and wherein respondent exercises no operational control over the grocery retailer. It is further ordered That respondent Fred Meyer, Inc., a corporation, its successors or assigns, its officers, agents, representatives, and employees, directly, through any corporate subsidiary, as defined above, or through any division or other device, shall cease and desist from disseminating or causing to be disseminated, any advertisement which contains any of the offers prohibited by Section I of this order: A. By United States mails, or in or having an effect upon commerce by any means, as "commerce" is defined in the Federal Trade Commission Act, as amended, for the purpose of inducing, or which is likely to induce, directly or indirectly, the purchase of food, grocery products, or other items of merchandise covered by Section 12 of the Federal Trade Commission Act which are offered for sale or sold in its retail stores;

B. By any means, for the purpose of inducing, or which is likely to induce, directly or indirectly, the purchase in or having an effect upon commerce, as "commerce" is defined in the Federal Trade Commission Act, as amended, of food, grocery products, or other items of merchandise covered by Section 12 of the Federal Trade Commission Act which are offered for sale or sold in its retail stores. It is jicrther ordered That, throughout each advertised sale period in each of its retail stores covered by an advertisement, respondent shall post conspicuously (1) at or near the place where customers pay for items, and (2) in such location or locations as is reasonably calculated to catch the attention of each person who enters the retail store, a notice which contains the follo\ving:

A. A copy of the advertisement.

B. A statement that:

All items advertised are readily available for sale at or below advertised price exact'p': as specifically noted in this ad. Eainchecks wil be gladly issued for any advertised items FRED IiIEYER, INC, 119 112 Decision and Order temporarily out of stock that wili enable you to purchase those items at or bclo\\' the advertised price in the near future If you have any questions, the department manag-e' will be glad to assist you 1 t 'is further ordered That respondent shall cause the follo\ving statement to be clearly and conspicuously set forth in each advertisement which represents that items are available for sale at a stated price in any of its retail stores: "Each of these advertised items must be readily available for sale at or below the advertised price in each Fred Meyer store, except as specifically noted in this ad. It ':8 further rrrdered That:

A. Respondent shall forthwith deliver a copy of this order to each of its operating divisions and to each of its present and future officers and other personnel in its organization down to the level of and including assistant store managers who, directly or indirectly, have any supervisory responsibilities with respect to individual retail stores of respondent, or who are engaged in any aspect of prepalation, creation or placing of advertising, and that respondent shall secure a signed statement acknowledging receipt of said order from each such person; B. Respondent shall institute and maintain a program of continuing surveilance adequate to reveal whether the business practices of each of its retail stores conform to this order, and shall confer with any duly authorized representative of the Commission pertaining to such program when requested to do so by a duly authorized representative of the Commission;

C. Respondent shall, for a period of three (3) years subsequent to the date of this order:

1. :\laintain business records which show the efforts taken ensure continuing compliance with the terms and provisions of this order, except that magnetic tapes need be retained for six months only; 2. Grant any duly authorized representative of the Federal Trade Commission access to all such business records; and 3. Furnish to the Federal Trade Commission copies of such records which are requested by any of its duly authorized representatives. D. Respondent shall, all other provisions of this order notwithstanding, on or before each of the first three (3) anniversary dates of this order, file with the Commission a report, in writing, setting forth in detail the manner and form in which it has complied with this order in the preceding year. The anniversary dates of the order shall be based upon the original date of service of the order upon respondent. 120 FEDERAL TRADE COM:.IISSIO:\ DECISIONS Decision and Order S7 F.

It is fUi'U el' Qnlei' ecl That respondent shall notify the Commission at least thirty days prior to any proposed change in the corporate respondent, such as dissolution, assignment, or sale resulting in the emergence of a successor corporation, the creation or dissolution of subsidiaries or any other change in the respondent which may affect compliance obligations arising out of this order. VII It is fu,Tther ordered That respondent shall, within sixty days after service upon it of this order, file with the Commission, a vaitten report setting forth in detail the manner and form of its compliance with this order.

ANACONDA CO. 121 121 Complaint

← 87 F.T.C. 107 · 87 F.T.C. 121 →