Redman Industries, Inc.

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF REDMAN INDUSTRIES, INC., ET AI,.

CONSENT ORDER, ETC., IN REGARD TO ALLEGED VIOLATION OF THE FEDERAL TRADE COMMISSION ACT Docket C-2fi40. Cmnplaint, MeLr. , 1.975 - Deci.,;ion, Mar. . , 1975 Consent order requiring a Dalla.' , Tex., manufacturer of mobile homes, among other things to cease unfair and d cp.ptive wan-d.nty practices through the establishment of a prompt and effective system to handle warnty-related problems. The order requires respondent to provide warranty repairs or services on still-unrepaired mobile homes manufactured betw en 1972 and 1974 and to provide future retail purcha.'iers with relief by establishing and maintaining a regular and effective system to handle complaints and service. Under this system, all repairs must be complete within thirty days after notification to the respondent of defects. W"ere the defects affect safety or habitability of t.he mobile home, the repairs must be started within three business days and he expeditiously completed. Appenran-ees For the Commission: Walter E. Diercks, Robert Wei""stock and Pamela B. Stuart.

For the respondents: Jerry L- Buchmeyer, Thompson, Knight gimnwns Bullion Dallas, Tex- , ...

'HH"'''' A""'-'-'''A 309 Final Order contained therein as the final order of the Commission with the modifications set forth helow. Accordingly, It is ordered That the law judge s cease and desist order be modified so as to include respondents Mike McKeever, Sam Katz, George Edward Ommert, and Gerald Gauteher in all provisions and that the paragraph dismissing the complaint as to said respondents be stricken; It is further ordered That the paragraph requiring respondents to include in their advertisements an affirmative disclosure to the effect that they are subject to a Federal Trade Commission order in Docket 8937 he stricken without prejudice to the Commission s right to reopen this proceeding to consider reinstating of this requirement or other appropriate relief should the future conduct of any of these respondents wan-ant such action It is fu.rther ordered That in all other respects the appeals of respondents and complaint counsel be denied.