Consumer Law Library

Diener'S Inc

Volume 84 · 84 F.T.C. 1306

Citation
84 F.T.C. 1306
Docket
8804
Complaint
1969-11-25
Decision
1974-11-19
Document type
modifying order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
retail floor coverings
Outcome
modified
Relief
cease_and_desist; compliance_reporting; recordkeeping
Commission counsel
Edward D. Steinman and Donald L. Bachman
Respondent counsel
Stein & Mitchell, Washington, D. C
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingproduct labelingpricing comparisons

Cite this decision

Diener'S Inc, 84 F.T.C. 1306 (1974). Consumer Law Library, https://consumerlawlibrary.org/decisions/v084-0118

Report an error in this record (decision id v084-0118)

Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF DIENER’S, INC., ET AL.

MODIFYING ORDER, ETC., IN REGARD TO ALLEGED VIOLATION OF THE FEDERAL TRADE COMMISSION ACT Docket 8804. Complaint, Nov. 25, 1969—Modifying Order, Nov. 19, 1974 Order modifying previous Commission order issued Dec. 21, 1972, 81 F.T.C. 945, by enlarging its language to permit respondent to make savings claims in relation to either the difference between its previous and present prices or in relation to differences between its prices and those of its competitors. Appearances For the Commission: Edward D. Steinman and Donald L. Bachman. For the respondents: Stein & Mitchell, Washington, D. C. ORDER MODIFYING ORDER TO CEASE AND DESIST Respondents, having filed in the United States Court of Appeals for the District of Columbia Circuit on Feb. 16, 1973, a petition to review and set aside an order to cease and desist issued herein on Dec. 21, 1972, and the Court having rendered its decision on Mar. 22, 1974 [494 F. 2d 1132], affirming the order to cease and desist, except for numbered Paragraph 2 of the order which it directed be modified; Now, therefore, It is hereby ordered, That the aforesaid order to cease and desist be, and it hereby is, modified in accordance with the opinion of the Court to read as follows:

ORDER It is ordered, That respondents Diener’s, Inc., Diener’s of Virginia, Inc., Diener’s of Rockville, Inc., Diener’s of Lanham, Inc., Diener’s of DIENER’S, INC., ET AL. 130% 1806 Order Modifying Order to Cease and Desist Tysons Corner, Inc., and Mayfield Company, Inc., corporations, and their officers, and Milton Diener and Harold Reznick, individually and as officers of said corporations, and respondents’ agents, representatives and employees, directly or through any corporate or other device, in connection with the advertising, offering for sale, sale or distribution of rugs, carpets, floor coverings, or any other articles of merchandise, in commerce, aS “commerce” is defined in the Federal Trade Commission Act, do forthwith cease and desist from:

1. Using the words “Diener’s Storewide Carpet Sale,” “Fantastic 6 Store Factory Inventory Clearance,” or any other word or words © of similar import or meaning unless the price of such merchandise being offered for sale constitutes a reduction, in an amount not so insignificant as to be meaningless, from the actual bona fide price at which such merchandise was sold or offered for sale to the public on a regular basis by respondents for a reasonably substantial period of time in the recent, regular course of their business. 2. Using the words “Save” or “Savings” or any other word or words of similar import or meaning in conjunction with a stated dollar or percentage amount of savings between respondents’ stated price and any other price used for comparison with that price, unless the stated dollar or percentage amount of savings actually represents the difference between the offering price and the actual price at which a substantial number of principal retail outlets in the trade area regularly sell or offer the merchandise for sale or between the offering price and the actual bona fide price at which such merchandise had been sold or offered for sale on a regular basis to the public by the respondents for a reasonably substantial period of time in the recent, regular course of their business. :

3. Using the words “Regular,” “Reg.,” or any other words of similar import and meaning, to refer to any price amount which is in excess of the price at which such merchandise has been sold or offered for sale in good faith by respondents for a reasonably substantial period of time in the recent, regular course of their business and unless respondents’ business records establish that said amount is the price at which such merchandise has been sold or offered for sale in good faith by respondents for a reasonably substantial period of time in the recent, regular course of their business.

4. Using the words “area’s competitive price,” or words of similar import and meaning, to refer to any price amount which is appreciably in excess of the prices at which substantial sales of the t0U5 FEDERAL TRADE COMMISSION DECISIONS °- Order Modifying Order to Cease and Desist’. = ~~ 84 F.T.C, oy same merchandise have been made in respondents’ trade area and. ~ unless respondents have-in good faith conducted a-market survey Hee ~ which establishes the validity of the trade area prices; or misrepre- -Senting, in. any:-manner, the price at which: merchandise has been fon sold in respondents’ trade area...

fe Be (a). Representing, in any manner, that by purchasing any of oh . regular course of their business. rea ~~ (b) Representing, in any manner, that by purchasing any of “said merchandise, ‘custom pared price-or some higher price. oe a, a (ce) Representing, in any manner, that by purchasing any of | said merchandise, customers are afforded savings amounting tothe difference between “respondents”. stated price and 4 _ compared value price for comparable merchandise, unless substantial sales of merchandise of like grade and quality are being made in the trade area at the compared price or a higher 7. Failing to maintain adequate records (a) which disclose the ~ facts upon which any savings claims, including former pricing - tations of the type described in Paragraphs 2-6 of this order can be determined. 7 1806 . Order Modifying Order to Cease and Desist 8. Representing, directly or by implication, that any offer is limited in point of time or restricted in any manner, unless the represented limitation or restriction is actually imposed and in good faith adhered to by respondents.

9. Failing to deliver a copy of this order to cease and desist to all present and future salesmen or other persons engaged in the sale of respondents’ products or services, and failing to secure from each such salesman or other person a signed statement acknowledging receipt of said order.

It is further ordered, That respondents Diener’s, Inc., Diener’s of Virginia, Inc., Diener’s of Rockville, Inc., Diener’s of Lanham, Inc., Diener’s of Tysons Corner, Inc., and Mayfield Company, Inc., corporations, and their officers, and Milton Diener and Harold Reznick, individually and as officers of said corporations, and respondents’ representatives, agents and employees,directly or through any corporate or other device, in connection with the introduction, sale, advertising, or offering for sale, in commerce, or the transportation or causing to be transported in commerce, or the importation into the United States of any textile fiber product; or in connection with the sale, offering for sale, advertising, delivery, transportation or causing to be transported, of any textile fiber product which has been advertised or offered for sale, in commerce; or in connection with the sale, offering for sale, advertising, delivery, transportation, or causing to be transported, after shipment in commerce, of any textile fiber product, whether in its original state or contained in other textile fiber products, as the terms “commerce” and “textile fiber product” are defined in the Textile Fiber Products Identification Act, do forthwith cease and desist from: A. Misbranding textile fiber products by falsely or deceptively stamping, tagging, labeling, invoicing, advertising or otherwise identifying such products as to the name or amount of constituent fibers contained therein.

B. Falsely and deceptively advertising textile fiber products by: 1. Making any representations by disclosure or by implication, as to fiber content of any textile fiber product in any written advertisement which is used to aid, promote or assist, directly or indirectly, in the sale, or offering for sale of such textile fiber product unless the same information required to be shown on the stamp, tag, label or other means of identification under Sections A(b)(1) and (2) of the Textile Fiber Products Identification Act is contained in the said advertisement, except that the percentages of the fibers present in the textile fiber product need not be stated.

Complaint 84 F.T.C.

2. Failing to set forth in disclosing fiber content, information as to coverings containing exempted backings, fillngs or paddings, that such disclosure relates only to the face, pile or outer surface of such textile fiber products and not to the exempted backings, fillings or paddings.

3. Using a fiber trademark in advertising textile fiber products without a full disclosure of the required fiber content information in at least one instance in said advertisement. 4. Using a fiber trademark in advertising textile fiber products containing only one fiber without such fiber trademark appearing at least once in the advertisement, in immediate proximity and conjunction with the generic name of the fiber, in plainly legible and conspicious type.

It is further ordered, That the respondents herein shall, within sixty (60) days after service upon them of this order, file with the Commission a report in writing setting forth in detail the manner and form in which they have complied with this order.

It is further ordered, That respondents notify the Commission at least thirty days prior to any proposed change in any of the corporate respondents such as dissolution, assignment or sale resulting in the emergence of a successor corporation, the creation or dissolution of subsidiaries or any other change in the corporations, or any of them, which may affect compliance obligations arising out of this order. It is further ordered, That the respondents shall forthwith distribute a copy of this order to each of their respective operating divisions,

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