Radio-Television Training School, Inc.

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IN THE MATTER OF RADIO-TELEVISION TRAINING SCHOOL, INC., ET AL. CONSENT ORDER , ETC., IN REGARD TO THE ALLEGJ::D VIOLA'I'ION OF THE FEDERAL TRADE COl"nnSSION ACT Docket 782' 1, CO1nplai.nt, Mar. 1960-Decision Nov. 5 1960 Consent order requiring a Los Angeles correspondence school to cease using numerous false claims in advertising and by salesmen to sell three courses known as nadia-Television Technician, Industrial Electronics, and Arts and Production-including, among others, misrepresentations of earnings employment opportunities, school placement service, and approval by U. Veter:ms Administration, as in the oreler below indicated. COMPLAINT Pursuant to the provisions of the Federal Trade Commission Act, and by virtue of the authority vested in it by said Act, the Federal Trade Commission, having reason to believe that Radio- Television Training School, Inc. , a corporation, and Bertram A. Knight, Gloria N. Knight and Pearl B. Knight, individually and as oflicers of said corporation, hereinafter referred to as respondents have violated the provisions of said Ad, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint, stating its charges in that respect as follows:

Complaint 57 F.

PARAGRAPH 1. Respondent R.adio- Television Training School, Inc. :is a corporation organized, existing and doing business under and by virtue of the laws of the State of California, with its office and principal place of business located at 5100 South Vermont Avenue Los Angeles, California.

R.respondents Bertram A. Knight, Gloria N. Iillight and Pearl B. Knight are individuals and officers of the corporate respondent Radio-Television Training School, Inc. Said individual respondents formulate, direct and control the policies and practices of said corpol' ate respondent. Their business address is the same as that shown above for the corporate respondent. All of said responde,nts have cooperated and acted together in the performance of the acts and practices hereinafter set forth. PAR. 2. Respondents Radio-Television Training School, Inc., and , en-its officers are now, and for several years last past have been gaged in the business of conducting a correspondence school and in selling and distributing, bet,,-een and among the various states of the United States and in the District of Columbia, three courses of instruction for home study, known as Radio-Television Technician Industrial Electronics, and Arts and Production. They have caused, and are now causing, these courses of instruction in said subjects when sold, to be transported from their place of business in the State of California to purchasers thereof at their respective loca- District oftions in other states of the United States and in the , a course ofColumbia, and have maintained, and now maintain ~~ istrade in selid courses of instruction in commerce., as "commpl'ce defined in the Federal Trade Commission Act. P.:\R. 3. Hespondents are, and at an times mentioned herein have been, in substantial competition, in commerce, with other corporations, firms and individuals engaged in the sale of similar courses of instruction.

PAn. 4. In the course and conduct of their business as aforesaid, and for the purpose of enrolling prospective students and thereby promoting the sale of their said courses of instruction in radio and television and in electronics, respondents, through advertisements inserted and published in newspapers and periodicals having general circulation throughout the United States; in pamphlets, leaflets, cireulars, form letters, cards, printed contracts and other media distributed through the United States mail; through oral representations made by their salesmen, and by other means and media, have made, and are now making, numerous statements with respect to the nature of their Radio-Television Technician and Industrial Electronics courses of instruction and the achantages and benefits which ,RADIO-TELEVISION TRAINING SCHOOL, I~C. , ET AL. 1083 1081 Complaint the purchasers thereof will receive. Among and typical of such statements, but not limited thereto, are the following: Reliable MEN WANTED in this Area To Qualify as Operators of RTS Approved TV-RADIO-ELECTRONICS Repair Shops NO EXPERIENCE NEEDED-WE TRAIN YOU 'Ve sponsor and finance you in your own profitable business fun or part time, This Bona Fide offer may be your Big Opportunity. Apply Today-Open for limited time only ELECTHO?\ICS is easy to learn the HTS Way. TITS Lessons are wri tten in easy to understand language. Um:killed l\lE~ TO TIU,IN FOrt ELECTHO~ICS. NO EXPEHIE~CE NEEDED, ~O HIGH SCHOOL DIPLOMA NEEDED, Get into this Fifteen Billion Dollar TV-Electronics field now while top pay jobs are open.

En,'n those with very limited(l education have had no difl1culty whatever UlHlerstanding the RTS Lessons, An Appeal '1'0 Every Man 18 to 55, Yon are needed in Industrial Electronics. NO EXPEHIENCE NECESSARY.

YOU C.-\::'J WHITE YOUH OWN TICKET IF YOU GE1' IN NOW. Who. . . ;\le? Yes... You! If 1 ('unit) pnt you into a top job in the brand new growing fjeld of electronics . . . could you fij1 the job? These jobs pay wore money per year than most people make in two. There s work with: Electric Timers application of Photo Cells High Frequency Heating Geiger Counters Ray Radar Computers Telemetering Microwaves Practical work gives yon the necessary Basic Experience yon \viii need, RT. S. mal,es it possible for you to get easy practical training in Radio- Television Electronics.

Here are wiele-open opportunities in the new fjeld of Industrial Electronics '" * This great new in(lnstry is literally screaming for traineu personnel! '" it' s our responsibility to train men for the industry, vVe want men a11 over the country . No experience is necessary! high school diploma is necessary for you to tal,e part in the RTS Emergency Manpower Training Program.

1084 FEDERAL TRADE CO:MMISSION DECISIONS Complaint 57 F.

FIRST COME-FIRST SERVED This is a wide open field * * * the demand for trained technicins has never been satisfied * No" you have the opportunity to get into this rich and waiting field in a matter of months.

UNLDfITED JOB OPPORTUNITIES OPEN TO YOU AS AN RTS TRAINED ELECTHONIC TECHNICIAN.

(Followed by a list of 62 positions under the headings: INDUSTRIAL ELECTHONICS ELECTRIC CONTROLS, AVIATION RADIO RECEIVER DESIGN AND MA?\UFACTURIKG MERCHANDISING, RADIO AND TY SERVICING PUBLIC ADDHESS SYSTEMS, POLICE R:'l.DIO. National Electronks Companip.s want and need RTS Graduates. Unless you are now making oyer $600 PER ::UONTH you can t afford not to invest in this training.

Correspondence schools better than classrooms. The famous RTS Business Plan to which each graduate of this course is entitled, RT.S. will finance all your equipment.

Radio 'Television 'Training School was established in 1922 * * * Leads the way with big new improved Radio and Television Kits (with depiction of kits and tubes).

This is our "Guided Futures Program It can prepare you for an important position in the industry or a business of your own. Prepare for a better job as an electronics technician, YOU CAN QUALIFY.

You can join the new army of Electronic Technicians and prosper. Electronics Easily Mastered.

Unlimited Opportunities for You.

RTS Balanced Training Prepares You.

PAn. 5. Through the use of the aforesaid statements, and others of similar import not specifically set forth, with respect to their Radio- Television Teehnieian and Industrial Electronics Courses, respondents represent that:

1. Respondents ofler employment in the Radio, Television and Electronics industries.

2. Electronics is easy to learn and persons without a high school education can successfnny complete said courses of instruction without difficulty.

3. Respondents' said courses provide all the necessary instruction and experience to qualify persons who have completed them for top positions in t,he radio, television and electronics fields. 4. There is a shortage in the field of Industrial Electronics for persons with the training provided by respondents' said courses of instruction.

5. National electronic firms will employ persons who have completed respondents' said courses of instruction. 6. Persons who c.omplete said courses of instruction are assured of mployment in the radio, television and electronics fields and will be able to earn more than $600. 00 a month in such employment.. RADIO-TELEVISION TRAINING SCHOOL ~ I1\TC. ~ ET AL. 1085 1081 Complaint 7. Hespondents' said courses give superior training to that provided by elassroom instruction.

8. Respondents furnish complete radio and television sets in kit form to those who purchase said courses of instruction. 9. The R. S. Business Plan is available to an persons who complete respondents' said courses of instruction and wish to open a radio and television shop.

10. Respondents will fully finance the cost of al1 necessary equipment and supplies for a radio or radio and television shop under their H. S. Business Plan.

11. Hespondents have been training persons in the radio field since 1922.

Respondents' salesmen, in soliciting the sale of the Radio-Television Technical and Industrial Eleetronics courses, repeat, in substance, the statements made in the foregoing advertisements and in addition represent that:

1. The courses are approved by the United States Veterans Administration and the cost thereof will be paid by the Federal Government for qualified Veterans.

2. Respondents will place persons who complete !=:aid c.onrses in jobs.

3. The student may discontinue the course at any time, without obligation to make further payments for the course. 4. If the prospective student does not enroll at the time of the salesman s visit, the salesman cannot return at a later date to enroll the prospect and the opportunity to purchase the course will be lost. PAR. 6. The aforesaid statements and representations are grossly exaggerated or false, misleading and deceptive. In truth and fact:

1. R€spondents' ofler is not an ofler of employment. Its sole purpose is to interest prospects in the purchase of their said courses of instruction.

2. Electronics is not easy to learn and persons without a high se-hool education find it diflkult to successfully complete said courses of instruction.

3. Respondents' said courses of instruction do not provide all of the necessary instruction and e.experience to qualify persons who have completed them for top positions in the radio, television and electronics fields. l\10st employers require considerable practical experience in addition to such information as may be obtained from the courses.

4. There is no shortage in the field of Industrial Electronics for persons with the training provided by respondents' said courses of instruction.

. . .

Complaint 57 F.

5. :Most national electronic firms will not employ persons because they have completed said courses of instrucUon. 6. There is no assurance that persons who complete said courses of instruction win be able to secure employment in the radio, television or electronics fields. If such employment is secured, it usuany will be at.. substantially less than $600.00 a month. 7. Respondents' said courses of instruction do not give superior training to that provided by elassroom instruction. 8. Respondents do not furnish complete radio and television kits in connection with their said courses of instruction as such kits do not contain tubes.

9. The R, S. Business Plan is not available to all persons who complete respondents' said courses of instruction. On the contrary, eredit ratings satisfactory to respondents must be furnished. 10. Respondents do not fully finance the cost of necessary equipment and supplies for a radio or radio and television shop under their R. S. Business Plan, as a substantial amount must be paid by the person who wishes to open a shop under this Plan. 11. Hespondents have not been training persons in radio since 1922.

12. Respondents' said courses are not approved by the United States Veterans Administration and the cost thereof will not be paid by the Federal Government for qualified Veterans. 13. Respondents do not operate a pJaeement service. The only effort made by respondents to secure e,mployment for persons who have completed said courses of instruction is to write a letter toprospective employers. 14. Respondents require payment for the entire course in most eases even though the course is discontinued. 15. It is not necessary for the prospective student to enroll at the time of the salesman s call as the salesman will return if there is a prospect of a sale. :l\Ioreover, said courses may be purchased at any time by mail.

PATL 7. Respondents have also made, in the manner set forth in Paragraph Four hereof numerous statements and representations with regard to their Racho and Te)evision Arts and Production Course of Instruction. Among and typical of such statements and representations, but not limited thereto, are the following: Here ~ tile Het ~lIHI Qnick"q :IY yO\! Clln Qualify AT JIO:\lE for a big payillf; career in SHOW BUSINESS.

HO:\lB STUDY Prepares for Exciting Careers Such As: Emcee, Hadio and TV "'riter, :\lake-np .-\rtist, Costuwe Designer, Cameraman, Announcer Radio-TV Director, Commentator, Disc Jocke~', and many others. . . . Cameraman, Emcee, Film Ellitors, and dozens wore dra\\' fabulous pay. . . . Prepare At Horne-in spare time with course recoIlllnemlel1 by stars. RADIO-TELEVISION TRAINING SCHOOL, INC. , ET AL. 1087 1081 Complaint . brief, HTS training prepares you for a job in any field of "show business" whether it is in Hadio, Television, 1\lation Pictures, Legitimate Theatre ar "Little Theatre, ar Small T~'pe graups. PREPAHE AT HOME FOR ~rhe CAREER OF YOUR CHOICE. . . FOn YOU CAN PREPARE far a Shaw Business career through Harne StudyeasUy, canvenient1~', and at MUCH LOWEH COST than similar training in n school yau attend persanal)y.

'Vill you allow me, and tile .whole HTS organization, to' help yau achieve your dreams 0'1' a c:ueer in Show Business. Perhaps here in Hollywood-or if you prefer, in a Hadio or TV Station nearer your home, S. Training ,vill help yau qualify 1'01' one . 0'1' the fallawing "Well paying anci important jobs in H:u1io and Television Arts and Production: Disc 10ckey, Emcee, Fashion . Consultant, TV "'riter, Floor Manager, TV Directing, Film Editor, Scenic Designer, Cammentator Make-up Artist, TV Cameraman Producer, :Jlicrophane HoolJI Opera tor, Announcing, Acting, Hadio .Writer Castuming, Dolly Pusher, Production Assistant, Casting Director, Programming, Artist.

Radio and Tele,oisian IntIustry Needs Yau. Fantastic Salaries-Life 0'1' Glamour in Warld's Mast Exciting Careers * * Prepare at llOme-in spu rc time with course recommended by Stars. Prnctiea1Jy everything it is possible to' teach is covered. Tlle fantastie growth of television lws brought a sky rocketing demand for talent and skill in every phase of Radio' TV Arts and Production. 'Ve han~ been trnining ambitious people b~' colTesponch~nce since 1922 (3G years!), \\Te lwye designed YOllr course to inclmle a strong foundatian knawledge of voice improvement, Radio ancl TV Announcing, Acting, "' writing, Theatrical ?llake-up, Camera Techniqm\ Costume Designing and Set Designing. This course is dpsignec1 to prepare yon for "SHO'" BUSINESS" and show business in a BIG ~10!\EY 1ielc1.

Your shn". Imsilwss opportunity might be just nraund the corner. BE PREPARED. , , ENROLL NOW PLA.CEl\IE!\T .:\SSIS1'A. l\CE The most collliwehensiye and complete course Of its kintl available today '" '" '" complete instrnctioIl.

.J ob PJacement Guidance.

YonI' flltnre in this fjrlcl can Iw Yirtu:lJJ~' nnlimitrc1! nT~ is the key to TOP PEHFOH:.IA?\CE in Arts and Proc1action. HTS can give ~'Oll the training you need no\\" PAn. 8. Through the. use of the aforesaid statements, and others of the same import. not speeificaJJy set forth, respondents represent directly or by implication. with respect to their Hadio and Television Arts and Production Course of Instruction, that: 1. There are unlimited job opportunities in Radio and Television Arts and Production.

2. Upon completion of the said course, n person ,,"ijj be properly prepared nndtrainec1 j~or snce.ess in the fields of radio and television sho\\" business.

3. There is a big demand in the radio and television industries for those who complete said course.

1088 FEDERAL . TRADE COMMISSION DECISIONS Complaint 57 F.

4. Persons eompleting said course of instruction will obtain jobs paying unusually large salaries.

5. Hespondents maintain a plaeement serviee. 6. Respondents' said course has brought sueeess to many persons in the radio and television fields.

Respondents' salesmen, in soliciting the sale of the said Arts and Production Course, repeat, in substance, the statements made in the foregoing advertisements and in addition represent that: 1. Respondents will place persons completing said course of instruction in high paying jobs.

2. If the prospective student docs not enroll at the time of the salesman s visit, the salesman cannot return at a later date to enroll the prospect and the opportunity to purchase the course would be ost.

PAIL 9. The aforesaid statements and representations with respeet to respondents' Radio and Television Arts and Production Course are grossly exaggerated or false, misleading and deceptive. In truth and in fact:

1. ob opportunities in Radio and Television Arts and Production are few.

2. Persons who complete said course are not properly prepared or trained for success in any of the fields of radio or television as practical experience is required in addition to such training as may be afforded by respondents' said course.

3. There is little demand in the radio or television industries for those who complete said course.

4. There, is no assurance that persons who complete said course of instruction ",ill .obtain jobs and if jobs are obtained they will usually be ,,-ith small radio or television stations with modest sara.ries.

5. Respondents do not maintain a placement serviee. The only to writeefIort made by them in connection with securing jobs is letters to prospective employers.

6. Comparatjye)y few of those who have completed respondents said course have had success in the radio or television fields. 7. Hesponclents do not ordinarily place persons eompleting said course of instruction in jobs paying any salaries. enroll at the 8. It is not necessary for the prospective student to time. of the salesman s can as the salesman will return if there any prospect of a sa.Je. Moreover, said course may be purchased by mail at any time.

PAl\. 10. The use by respondents of the aforesaid statements and , asrepresentations and the acts and pracbces engaged in by them aforesaid, have had, and now have, the tendency and capa~ity to RADIO-TELEnSIOX TRAINING SCHOOL, INC. , ET AL. 1089 1081 Decision mislead and deceive members of the purchasing public into the erroneous belief that said statements and representations were true and to induce the purchase of respondents' said courses of instruction on Recount thereof. As a result, substantial trade in commerce has been, and is being, unfairly chverted to respondents from their competitors and substantial injury has been, and is being, done to competition in commerce.

PAn. 11. The aforesaid acts and practi ces of respondents, as herein aHeged, were, and are, all to the prejudice and injury of the public and of respondents' competitors and constituted, and now constitute, unfair and c1eeeptive acts and practices and unfair methods of competition, in commerce, within the intent and meaning of the Federal Trade Commission Act.

1I1r. John 1V. Broolcfield, Jr. for the Commission. Mr. B'Lt'l'nett L. Essey, of Los Angeles, Caljf., for respondents. INITIAL DECISION BY LOREN II. LA UGHLlK, I-IJ~AmNG EX"\:MINER The Federal Trade Commission (sometimes also hereinafter referred to fls the Commission) on :March 11 , 1960 , issued its complaint herein, charging the above-named respondents with having violated the provisions of the Federal Trade Commission Ad certain particulars.

On September 20, 1960, there was submitted to the undersigned hearing examiner of the Commission for his consideration and approvfll an "Agreement Containing Consent Order To Cease And Desist " which had been entered into by and between respondents and counsel for both parties, under date of September 6 , 1960 subject to the approval of the Bureau of Litigation of the Commission, "which had subsequently duly approved the same. On due consideration of such agreement, the hearing examiner finds that said agreement, both in form and in eon tent, is in accord with S 3.25 of the Commission s Hules of Practice for Adjudicative Proceedings, and that by said agreement the parties have specifically agreed to the following matters:

1. R,respondent Radio-Television Training School, Inc., is a corporation organized, existing and doing business under and by virtue of the laws of the State of California, with its office and prineipaJ plflce of business located at 5100 South Vermont Avenue Los Angeles, California.

Respondents Bertram A. Knight, Gloria N. Knight and Pearl B. Knight are individuals and oflicers of the corporate respondent Hadio-Television Training School, Inc. Said individual respondents formulate, direct and control the policies and practices of sairi 640968--63---- 70 Decision 57 F.

corporate respondent. The.ir address is the same as that of the corporate respondent.

2. R.respondents admit all the jurisdictional facts alleged in the complaint and agree that the record may be taken as if findings of jurisdictional facts had been duly made in accordance with such allegations.

B. This agreement disposes of all of this proceeding as to all parties.

It is agreed that subparagraphs 4, 5 and 11 of Paragraphs Five and Six, and subparagraph 6 of Paragraphs Eight and Nine of the Complaint herein may be dismissed on the grounds that the evidence now available is insutricient to substantiate the allegations set out therein.

~1. Respondents waive:

(a) Any further procedural steps before the hearing examiner and the Commission;

(b) The making of findings of fact or conclusions of Jaw; and (e) All of the rights they may have to challenge or contest the validity of the order to cease and desist entered in accordance with this agreement.

5. The record on which the initial decision and the decision of the Commission shall be based shan consist solely of the complaint and this agreement.

6. This agreement shall not become a part of the oflicial record unless and until it becomes a part of the decision of the Commission. 7. This agreement is for settlement purposes only and does not constitute an admission by respondents that they have violated the law as alleged in the complaint.

S. The folJo,,-ing order to cease and desist may b~ entered in this proceeding by the Commission \"rithout further notice to respondents. '\Then so entered it. shall have the s~une force and e.flect as if entered aileI' a full hearing. It may be alt€red, modified or set aside in the manner provided hn' other orders. The complaint may be used in construing the terms of the order.

herein and the upon due consideration of the complaint filed said "Agreement Containing Consent Order To Cease AJlcl Desist said agreement is hereby approved and accepted and is ordered filed if and \yhen said agreement shall have become a part of the Comrnission ~s deeision. The hearing examiner finds from the complaint and the said agreement that the Commission has jurisdiction the subject matter of this proceeding and of the persons of each of the respondents herein; that the complaint states legal e~Hlses for complaint under the Federal Trade Commission Act against each RADIO-TELEnSION TRAI~ING SCHOOL , INC. , ET AL. 1091 1081 Order of the respondents, both generally and in each of the particulars alleged therein; that this proceeding is in the interest of the public; that the following order as proposed in said agreement is appropri~lte for the just disposition of all the parties in this proceeding as to all of the parties hereto; and that said order, therefore, should be and hereby is entered as follows:

1 t i.s ordered That respondent Radio-Television Training School Inc. , a corporfltion, and its oilicers, and respondents Bertram A. Knight, Gloria. N. Knight and Pearl B. Knight, individually and as officers of said corporation, and respondents ' representatives agents and employees, directly or through any c.corporate or other device, in connection with the oflering for sale, sale or distribution in commerce, as "commerce" is defined in the Federal Trade Commission Act, of their courses of instruction known as Radio- Television Technician and Industrial Electronics, or an:y other courses of instruction containing substantially the same material, do forth- "ith cease and desist from representing, directly 01' by implication that:

1. Respondents offer employment in the Radio, Television or Electronic industries;

2. Electronies is easy to learn, unless limited to basic electronics as taught in respondents' course;

3. All persons without a high school education can successfully complete said courses of instruction "without difliculty ; 4. Said courses provide the necessary instruction and experience to qualify persons for top positions in the Hadio, Television or Electronics fields;

5. There is any assuranee that persons "ho complete said courses of instruction ,,-ill Iind employment in the Hadio, Television or Eleetronics fields;

6. Persons who have completed respondents' said courses will be n b10 to earn $600.00 a month or more as a starting salary, or will be able to earn any amount in excess of the amount that is usually and customarily earned by said persons;

7. Hesponclents' said courses give superior training to that provided by classroom instruction;

8. Respondents furnish c.omplete radio and television kits in conne,ction ,with said courses of instruction, unless said kits contain the necessary tubes;

9. Hespondents' R. S. Business Plan is available to all persons ,vho complete said c.onrses of instruction, unless all the. terms and conditions necessary for partieipntion in said Plan are clearly set forth;

Decision 57 F.

10. Said courses are approved by the lJnited States Veterans Administration, or that the cost thereof will be paid by the Federal Government for qualified veterans;

11. Hespondents will place persons who complete said courses in jobs;

1.2. Persons purchasing said courses may discontinue them at any time without obligation to make any further payments; 13. There is any limitation as to the time when such courses may be purchased.

I t is further ordered That respondent Rac1io- Television Training Sehool, Inc., a corporation, and its officers, and respondents Bertram A. Knight, Gloria N. Knight and Pearl B. Knight, indi- \Tidually and as officers of said corporation, and respondents' representatives, agents and employees, directly or through any corporate or other device, in connection with the offering for sale, sale or distribution in commerce, as "eommeree" is defined in the Federal Trade Commission Act, of their course known as Radio and Television Arts and Production, or any other course of instruction eonaining substantially the same material, do forthwith cease and desist from representing, directly or by implication, that: 1. Opportunities in Radio and Television Arts and Production are unlimited or that such opportunities are greater than actually exist;

2. Upon completion of said course, a person will be trained propetly for success in any of the fields of radio or television show business;

3. There is a big demand in the radio or television business for persons ,,'ho complete said course or that the demand is in excess of that which actually exists;

4. Persons completing said course will obtain jobs paying high salaries or that the salaries for jobs that may be obtained are in excess of those actually paid;

5. Respondents maintain a placement serviee; G. Hespondents place persons completing said course of instruction in jobs;

7. There is any limitation as to the time ,,-hen said course may be purchased.

It ,is fu.rrther ordered That subparagraphs 4 , 5, and 11 of Paragraphs 5 and () and subparagraph () of Paragraphs 8 and 9 of the complaint be, and the same hereby are, dismissed. DECISION OF TI-IE COl\Il\fJSSION .AND ORDER TO FILE REPORT OF CO::\IPLIANCE Pursuant to Section 3.21 of the Commission s Rules of Practice the initial decision of the hearing examiner shan, on the 5th day JOSEPH PALANKER AND SONS 1093 1081 Complaint of November 1960 become the decision of the Commission; and accordingly:

I t is ordered That respondents Radio-Television Training School Inc., a corporation, and Bertram A. Knight, Gloria N. Knight and Pearl B. n::night, individually and as officers of said corporation shall, within sixty (60) days after service upon them of this order file with the Commission a report in writing, setting forth in detail the manner and form in which they have complied with the order to cea se and desist.