Consumer Law Library

Bell Dihectohy Publishers Inc.

Volume 51 ·

Docket
5986
Complaint
1952-05-12
Decision
1954-07-27
Document type
final order
Case type
consumer protection
Industry
business directory publishing
Outcome
cease and desist
Relief
cease_and_desist; compliance_reporting
Hearing examiner
WILLIA1I1 L. PACK (Hearing Examiner)
Respondent counsel
PeTlmutter Reich
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertising

Cite this decision

Bell Dihectohy Publishers Inc., (1954). Consumer Law Library, https://consumerlawlibrary.org/decisions/v051-0004

Report an error in this record (decision id v051-0004)

Order status: dismissed_no_order. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE fatter OF BELL DIHECTOHY PUBLISHERS INC. ET AL.

onder, ETC. , IN REGARD 'fO THE ALLEGED VIOLATION OF THE FEDERAL TRDE COl\flnSSIOX AOT Docket 5986. ComrJlaint, May 1952-Decision, July, 1954 Where a corporation and its responsible offcers, engaged in the sale of advertising space in their business clirectories or buyers' guides, which contained names of manufacturers and dealers listed under headings denoting products handled, and which were distributed to purchasers of advertising space andprospecLivc buyers of the products listed- Pasted or otherwise attached to their own contract order forms, advertisements clipped from other directories, particularly classified telephone directories published by the Bell Telephone System, which they then mailed or pre. seoted by their sales agents to rn'ospective purchasers whose names appeared in the clippings, thereby creating the impression that the contract repre sented nothing more than a renewal of the advertisement in the local telephone directory:

Held That such 11practice constituted an unfair and deceptive act and practice and an unfair method of competiton in commerce. Defore i1lr. 1-Villia1n L. Pack hem'ing examiner. 111 r. J e88e D. l( ash for the Commission. PeTlmutter Reich of New Yark City, for respondents. DECISIO OF THE C03nnSSION Pursuant to Hule XXII of the Commission s Hules of Practice and as set forth in the Commission s "Decision of the Commission and Order to File Heport of Compliance, dated July 27, 1954, the initial decision in the instant matter of hearing examiner \Villiam L. Pack, as set out as follows, became on that date the decision of the Commission.

INl'l'AL DECISION BY WILLIA1I1 L. PACK , HEARING EXAMINER 1. The complaint in this matter charges respondents, who are engaged in the publishing of business directories and in the sale of advertising space therein, with the use of certain unfair and deceptive practices in connection with the sale of such advertising. After the filing of respondents' ansv-ler to t.he complaint, hearings were held at which evidence both in support of and in opposition to the charges iil, the complaint ,,,as received, such evidence being duly recorded and filed in the offce of the Commission. Proposed findings and Coll- FEDERAL TRADE CO:'UllSSION DECISIOKS Decision 51 F. T. C.

elusions were submitted by counsel supporting the complaint (COUlIsel for respondents having elected not to subnlt such proposals) and the matter argued orally. The case now comes on for final consideration on the merits.

2. Respondent Bell Directory Publishers, Inc" , is a corporation 01" ganized and existing under and by virtue of the laws of the State of New York, with its principal offce and place of business located at 1860 Broadway, New York, New York. Hespondents Benjamin L. Hill and Michael M. Bell are offcers of the corporation and formulate its policies and direct and control all of its acts and practices. While respondent Sydney Kopp has been Secretary of the corporation, he has had no active part in formulating the policies of the business nor in its management or control. It is therefore concluded that the complaint should bc dismissed as to respondent Kopp in his individual capacity, although not in his capacity as an offcer of the corporation and the term "respondents " as used hereinafter, will not include this respondent in his individual capacity.

3. As indicated above, respondents' publications are business directories, one, for example, being entitled "Eastern Manufacturers and Industrial Directory" and carrying the subtitle "Buyers Guide and Classified Telephone Directory." The publications contain lists of manufacturers of and dealers in numerous and varied products. the names being listed under appropriate headings denoting the particular product handled by the manufacturer or dealer. The listings show, in addition to the name, the address and telephone number of the party listed. The directories are intended to serve as a guide to buyers, assisting them in locating sellers of products and services in which they are interested. The profits to respondents come from the sale of advertising space in the directories to manufacturers and dealers listed therein. "Vhile the directories themselves are occa,gionally sold by respondents, this constitutes only a very small part of their,' business. The business concerns purchasing the advertising space are Jocated in various States of the United Stales, and the directories are distributed to such purchasers of advertising and to numerous prospective buyers of the various products listed in the directories, such buyers being likewise located in various States. Respondents are thll:' engaged in commerce as that term is defined in the Federal Trade Commission Act.

4. In the conduct of their business, respondents are in substllltial competition in such commerce with other corporations and individuals engaged in the publishing of business directories and in the sale of advertising space therein.

BELL DIRECTORY' PUBLISHERS, INC., ET AL.

Decision 5. One method which has been employed by respondents in the sale of advertising space in their directories involved the use of advertisements which had been physically clipped or removed by respondents from other directories, particularly classified telephone directories published by or for the Bell Telephone System. Such clippings were pasted or otherwise attached by respondents to their own contract or order forms, which were then either mailcd to the prospective purchasers whose names appeared in the clippings or presented in person by respondents' sales agents. 'Vhile close examination of the contract form would have been suffcient to put prospective purchasers on notice as to the identity of respondents and their puhlicl1tion, usually prospects gave the contract no more than a cursory examination, being misled by the attached clipping into the belief or impression that the contract represented nothing more than a renewal of their ad. vertisement in the local telephone directory. This state of facts brings the case within the decisions of the Commission in the Independent Directory Corporation case, Docket No. 5486 and the Directory Publishing Corporation case, Docket 1'0. 5920, both of which were affrmed by the United States Court of Appeals for the Second Circuit. 6. The record indicates that the use of advertisements clipped from other directories was discontinued by respondents some three or rour years ago. There appears to be no assurance, however, that the practice will not be resumed in the future, and it is therefore concluded that the public interest requires the issuance of an order directing that respondents cease and desist from the practice. 7. While the complaint contains other charges against respondents it is concluded that such charges are not supported by the record. One of these involves the use of the word "Bell" in the name of the corporate respondent, the complaint charging that the use of the word causes prospective advertisers to confuse respondents with the Bell Telephone System. There appears to be no evidence supporting this charge. As to the other charges, while there is some testimony which tends to support them, such testimony falls short of constituting substantial evidence. On the whole, the testimony was not impressive. In some instances it appears highly improbable ;n the light of the attendant circumstances, and in the face or express provisions in the contract.s executed by the witnesses. In others, the testimony was terially weakened by cross-examination. In still other instances, the testimony was contradicted by that of the salesman who was alleged to have made the misrepresentation. At best, the testimony shows only a few isolated inst.ances of misrepresentation on the part of 1'e- Order 51 F. T. C.

spondents' sales agents, no general pattern or practice being established.

CONCLDSIONS It is concluded:

1. The proceeding is in the public interest. 2. Respondents' practice of soliciting advertising through the use of advertisements which have been clipped or otherwise removed from other publications has the tendency and capacity to confuse and mislead prospective purchasers with respect to the identity of respondents and their publications, and the tendency and capacity to cause such persons to purchase advertising space in respondents' publicaHons when they would not otherwise have done so. In consequence, substantial trade has been diverted unfairly to respondents from their competitors. Hespondents' practice is to the prejudice of both the public a.nd respondents' competitors, and constitutes an unfair and deceptive act and practice and an unfair method of competition in commerce within the intent and meaning of the Federal Trade Commission Act.

3. The other charges in the complaint have not been sustained. 4. The complaint should be dismissed as to respondent Sydney Kopp in his individual capacity, but not in his capacity as an offcer of the corporate respondent.

ORDER It is ordered that respondent Bell Directory Publishers, Inc., a corporation, and its offcers, and respondents Benjamin L. I:Ill and Michael M. Bell, individually and as offcers of said corporation, and respondent Sydney ICopp, as an oHicer of said corporation, and respondents' agents, representatives and employees: directly or through any corporate or other device, in connection with the oUering for sale sale, or distribution in commerce, as "commerce" is defined in the Federal Trade Commission Act, of advertising in respondents' publications, do forthwith cease and desist from: Lsing in the solicitation of such advertising, by mail or through agents by personal solicitation, advertisements which have been physically clipped or removed by or for respondents from any publication issued by others than respondents.

18 is furthm' ordered that the complaint be, and it hereby is, dismissed as to respondent Sydney ICopp in his individual capacity. BELL DIRECTORYl PUBLISHERS , INC., ET AL.

Order ORDER TO FILE REPORT OF CO:\IPLrAxCE It i8 ordered that the respondents herein shall within sixty (60) days after service upon them of this order, file with the Commission a report in writing setting forth in detail the manner and form in which they have complied with the order to cease and desist (as required by said declamtory decision and ordcr of July 27, 1954 J. Commissioner Carretta not participating.

42378:=-55- Decision 51 F. T. O.

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