Consumer Law LibrarySearchBy decadeBy respondentBy topicBy outcomeDataAbout

David Bernstein

Volume 48 · 48 F.T.C. 10

Citation
48 F.T.C. 10
Docket
5804
Complaint
1950-09-05
Decision
1951-07-09
Document type
consent order
Case type
consumer protection
Industry
debt collection
Outcome
cease and desist
Relief
cease_and_desist; compliance_reporting
Commission counsel
lfh. J. W. BToo1cfield, JJ'
Respondent counsel
lfh. Carl J. il 0081in of Los Angeles, Calif
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingdebt collectionmail order direct sales

Cite this decision

David Bernstein, 48 F.T.C. 10 (1951). Consumer Law Library, https://consumerlawlibrary.org/decisions/v048-0002

Report an error in this record (decision id v048-0002)

Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 1 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN Tile MATTER OF DAVID BERNSTEIN DOING BUSINESS AS AFFILIATED CREDIT EXCHANGE AND BUSINESS RESEARCH COMPLAINT, FTNDI:!'WS, AND ORDER IX REGARD TO THE ALLEGED VIOLATION OF SEC. 5 OF AN ACT OF COX GRESS APPROVED SEPT. 2G, 1914 Docket 5804. Complaint, Sept. 1950-Decision, J1.lly 9, 1951 Where an individual engaged in California in collecting business and professional accounts upon a contingent basis, including many sent to him from other states;

In attempting to ascertain the current addresses of persons owing money tabis clients, the names and addresses of their employers and other information concerning them, through "skip tracing, " involving the use of doublepost cards upon which was set forth Return to BUSI;.ESS RESEARCH (followed by the \Vasbing-ton address of his agent who mailed the cards out and received and forwarded the replies to him), together with the advice that "the iuIonoation requested on the attached card" was necessar to enable us to complde our records; Falsely and misleadingly represented that he was engaged in conducting 8; business research bureau or offce or in compilng business and labor statis. tics, and that the information requested ,vas for such purposes, through the use of the name " Business Researd1 " and the form and phraseology of the cards, UpOll the side of which was included a box of figures similar to the arrangement appearing on "punch cards" commonly used for statistical purposes;

The facts being his sole purpose and business was the obtaining of information for use in connection with the collection of unpaid accounts; he had no Washington offce; and his sole pl1pose in employing said agent and in making use of said subterfuge was to locate the debtors and get as much information as possible in order to recover money for the creditors who employed him;

With capacity and teodency to mislead and deceiye many persons to whom said canls were sent into the erroneous belief that said individual was engaged' in conducting a research bureau or offce or in compiling business and labor statistics, and' to induce tbe recipients thereof to give information to him which other-;vise they would not supply;

Held That such acts aud practices were all to the prejudice of the public aneY constituteu unfair and deceptive ficts and practices in commerce. Before jJ1r. Everett F. Haycraft trial examiner. lfh. J. W. BToo1cfield, JJ' for the Commission. lfh. Carl J. il 0081in of Los Angeles, Calif., for respondent. COMPLAINT Pursuant to the provisions of the Federal Trade C0111nission Act and by virtue of the authority vested in it by said act the Federal Trade Commission, having rea,son to believe that David Bernstein AFFILIATED CREDIT EXCHA GE 'A.1 D BUSINESS RESEARCH CXmplaint an individual trading and doing business as Affliated Credit Exchange and Business Research, hereinafter referred to as respondent has violated the provisions of said act, and it appearing to the Commission that a proceeding by it in respect thereof would he iu the public interest, hereby issues its complaint, stating its charges in that respect as follows:

PARAGRAPH 1. Respondent David Bernstein is an individual trading and doing business under the names Affliated Credit Exchange and Business Research with his offce and principal place of business Jocated at 326 West Third St., in the city of Los Angeles, Calif. PAR. 2. Respondent is now, and for more than 2 years last past, has been engaged in conducting a collecting agency and in collecting accounts owed to others upon a commission basis contingent upon collection. J\fany of these accounts arc sent to respondent from persons residing in States other than California.

PAR. 3. In the course and conduct of his business, respondent frequently desires to ascertain the current addresses of persons from whom he is endeavoring to collect moneys due to his clients, the names and addresses of the employers of such persons and other information about such persons. For this purpose he uses, and has used, post cards of the type commonly referred to as ':double post cards." These cards are mailed in bulk by respondent to his agent in Washington D. C. , and are in turn mailed by said agent at IN ashington, D. C., to the addresses loeated in various States. One part of the card is addressed to and contains a message for the debtor. On the other side of the debtor s address there appears the following: Heturn to I3L"SINESS RESEARCH 703 Albee Building, Washington 5, D, C.

The card reads:

Washington, D. C.

To Addressee:

To enable us to complete our records it is necessary that you furnish the information requested on the attached card. Do this at once and mail to us.

BUSINESS RESEARCH By D. Bernstein.

The other, or "repJy" part of the post card, is addressed to "Business Research, 703 A1bee Building, Washington 5, D. C." and is intended to be detached, fined out and mailed by the debtor. The foJ. lowing is a copy:

:_ FEDERAL TRADE COMMSSIO DE' CTS ONS Complaint 4S F. T. C.

Subject Subject' s Address____-- ---- Subject' s Employer - Address: ------- Monthly Salary:____--------------- -------- Does this include room, board or services?--__---------- Employed Since (Approximate Date) :--------------- Own Home?_____----- Rent?____------ Own Auto?__------------ If married, spouse s name :----------------- Spouse s employment, if any:____-----------------------------urnber of dependents :_--- Your name Along the right side of the card a box of figures similar to the arrangement appearing on "punch cards:' commonly used for statistical purposes, is printed. Such cards as are completed and mailed to the IVashington, D. C., address are forwarded from Washington D. C., to respondent in the State of California, by his said agent. PAR. 4. Through the use of the name "Business Research" and the form and phraseology of the cards, respondent represents that he is engaged in l;onducting a business research bureau or offce, or in compiling business and labor statistics and that the information requested is for such purposes.

PAR. 5. The aforesaid representations and the implications arising therefrom are false and misleading.

In truth and in fact, respondent is not conducting and is in no way connected ,with any research bureau, business or labor statistical office. His business and the sale purpose in sending said cards is in connection with the collection of accounts, and he is not engaged in business or labor research or the compiling of statistics of any nature.

PAR. 6. The uses hereinabove set forth of the aforesaid cards has and has had, the capacity and tendency to mislead and dcceive, and has misled and deceived, many persons to whom the said cards were sent into the erroneous and mistaken belief that the trade name used by respondent indicated the true nature of his business; that he was engaged in conducting a research bureau or offce or in compiling business and labor statistics, and induced the recipient thereof to give information to respondent which otherwise they would not have supplied.

PAR. 7. The aforesaid acts and practices of respondent, as herein alleged, are all to the prejudice and injury of the public and constitute unfair and deceptive acts and practices in commerce within the intent and meaning of the Federal Trade Commission Act. AFFILIATED CREDIT EXCHAGE A.'!D BUSINESS RESEARCH Findings DECISION OF THE COMMISSION AND ORDER TO FIE REPORT OF COMPLIANCE Pursuant to the provisions of the Federal Trade Commission Aet the Federal Trade Commission on September 5, 1950, issued and subsequently served its complaint in this proceeding upon the respondent David Bernstein, an individual trading and doing business as "Affliated Credit Exchange" and as "Business Research " charging said respondent with the use of unfair and deceptive acts and practices in commerce in violation of the provisions of said act. After the issuance of said complaint and the filing of the respondent' s answer thereto, hearings were held at which testimony and other evidence in support of the complaint were introduced before a trial examiner of the Commission theretofore designated by it, and a stipulation by and between counsel was entered on the record to the effect that the material allegations of fact set forth in the complaint were correct. The aforesaid testimony and other evidence were duly recorded and filed in the offce of the Commission, and on December 26 , 1950, the trial examiner filed his initial decision. Within the time permitted by the Commission s Rules of Practice the respondent filed with the Commission an appeal from said initial decision; and thereafter this proceeding regularly came on for final consideration by the Commission upon the record herein, including the respondent's brief in support of its appeal and the brief in opposition thereto filed by counsel in support of the complaint (oral argument not having been requested) ; and the Commission, having issued its order sustaining in part and denying in part the respondent' appeal, and being now fully advised in the premises, finds that this proceeding is in the interest of the public and makes the following findings as to the facts, conclusion drawn therefrom, and order, the same to be in lieu of the findings as to the facts, conclusion, and order included in the initial decision of the trial examiner. FIXDIKGS AS TO THE FACTS PARAGRAPH 1. Respondent David Bernstein is an individual trading and doing business under the names of Affliated Credit Exchange and Business Research, with his offce and principal place of business located at 326 'Vest Third Street in the city of Los Angeles, State of California.

PAR. 2. Said respondent is now, and for more than 2 years last past has been, engaged in operating a collection agency and in collecting accounts owed to business and professional individuals, partnerships, and corporations, including doctors, dentists, garages, and grocery stores, upon a commission basis contingent upon collection. _ FEDERAL TRAnE CQ:MIISSION DE'CIS\ION:S Findings 48 F. T. C.

Many of these accounts arc sent to respondent from persons residing in States other than California. :Most of respondent's said accounts are in the western States of Oregon, 1Vashington, \Vyarning, and California, and the creditors are scattered about in many States. PAR. 3. Said respondent, in the course and conduct of his said business, attempts to ascertain the current addresses of persons from whom he is endeavoring to collect money due his clients, the names and addresses of the present employers of such persons and other information about such persons. For this purpose he has llsed and now uses double post cards :which atc mailed in bulk by sk-dd respondent to his agent in Washington, D. C., who, in turn, mails said post cards to the addressees located in various States of the United States. One part of thc card is addressed to the debtor with the following message: Return to BUSINESS RESEARCH 703 Albee Building, Washington 5, D. C.

The card reads:

Washington, D. C.

To Addressee:

To enable us to complete our records it is necessary that you furnisb the information requested on the attached card. Do this at once and mail to us.

BLSINESS RESEARCH By D. Bernstein.

The other or "reply" part of the post card is addressed to "Business Research, 703 Albee Building, 'Washington 5, D. C. " and is intended to be detached, filled out and mailed by the debtor. The following is a copy:

S ubject- Subj ect's Address- ___n Subj cet's Employer --- -address- -- Monthly Salary----- n-- Does this include room, board or services: -- Employed Since (Approximate Date) - Own IIome:- ---------- Rent:___ - Own Auto:------ If married, spouse s name_--__ Spouse s employment, if any_ Number of depenuents____----- Your name--------------- Along the right side of the card a box of figures similar to the arrangement appearing on "punch cards" commonly used for statistical purposes is printed. Such cards as are completed and mailed to the AFFILIATED CREDIT EXClIAKGE AND BUSINESS RESEARCH Order Washington, D. address are forwarded from vVashington, D. C. by the l"psponc1ent's agent t.o respondent in the State of California. Through the nsc of the numc "Business Hesearch" and the form and phrnseology of the cards, respondent represents that he is engaged in conducting a business research bureau 0:' oiRce or in compiling business and labor statistics and that the information requested is for such purposes.

PAR. 4-. The aforesaid representations and the implications arising therefrom are false and misleading. In truth and in fact, respondent is not conducting and is in no way connected with any Tesearch bureau or any business or labor statistical offce. The respondent' sale purpose in sending the post cards is to obtain information for use in connection with the collection of unpaid accounts. The respondent is not engaged in any other business. PAR. 5. The method used by respondent in ascertainjng the location of debtors is known as "skip tracing." Said respondent has no office in \Vashington, D. C., and employs an agent for the sale purpose of cli5tributing the double post care1s hereinbefore described, to locate the debtors and to get as much information as possible in order to make a recovery of money for the creditor who has employed said responde,nt for that purpose. This subterfuge is used to get the desired inforrnatioll because if respondent should write to them in the name of the creditor or in the name of Affliated Credit Exchange the debtor never would answer.

PAll. G. The use by said respondent, as hereinabove set forth, of the false, deceptive and misleading representations and designations has the capacity and tendency to mislead ancl deceive many persons to ,,,hom the said cards arc sent into the errone011S and mistaken belief that the respondent js engaged in conducting a research bureau or offce or in compiling business and Jabal' statistics, and to induce the recipients thereof to give information to said respondent which otherwise they would not supply.

CO::CLUSIOX The aforesaid acts and practices of respondent are all to the prejudice of the public and constitute unfair and deceptive acts and practices in commerce within the intent and meaning of the Federal Trade Commission Act.

ORDER It is ordered That the respondent, David Bernstein, an individual trading and doing business as Affliated Credit Exchange and as Business Research, or trading under any other name or trade designa- 213840--54-- Order 48 F. T. C.

iion, and his representatives, agents and employees, directly or through any corporate or other device, in connection with the use of post cards or other written or printed material in carrying on the business of collecting or aiding in the collection of debts in commerce as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from:

1. Using the words "Business Research j' or any other word or words of similar import, to designate, describe or refer to the respondent' s business; or otherwise representing, directly or by implication that the respondent is engaged in research in business or in other forms of research.

2. Representing, directly or by implication, that the respondent' said business is other than that of collecting accounts or debts, or that the information sought by means of the respondent's devices is for any purpose other than for use in the collection of accounts or debts. 3. Representing, for the purpose of misleading debtors or others as to the respondent's place of business, that his business is located in Washington, D. C., or any place other than its actual location. It is further ordered That respondent shall, within 60 days after service upon him of this order, fie with the Commission a report in writing setting forth in detail the manner and form in which he has complied with this order.

CLIFTWOOD COATS, INC. , ET AL.

Complaint

← 48 F.T.C. 3 · 48 F.T.C. 17 →