Consumer Law Library

Joseph Winkler & Company et al.

Volume 46 · 46 F.T.C. 113

Citation
46 F.T.C. 113
Docket
5645
Complaint
1949-03-11
Decision
1949-09-01
Document type
final order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
general merchandise mail-order
Relief
cease_and_desist
Hearing examiner
John L. Hornor (Trial Examiner)
Commission counsel
Charles S. Oom
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingmail order direct salespricing comparisons

Cite this decision

Joseph Winkler & Company et al., 46 F.T.C. 113 (1949). Consumer Law Library, https://consumerlawlibrary.org/decisions/v046-0012

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Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

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Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF JOSEPH 'VINI(LER & COMPANY ET AL.

COMPLAINT, FINDINGS, AND ORDER IN REGARD TO THE ALLEGED VIOLATION · OF SEC. 5 OF AN ACT OF CONGRESS APPROVED SEPT. 26, 1914 .. Docket 5645. Complaint, Mar. 11, 1949-Decision, Sept. "1, 1949 Where a corporation and two officers thereof, engaged in the interstate sale and distribution of general merchandise, especially hardware and household electrical appliances, fixtures, chinaware and related products, and in the· conduct of a mail-order business in said commodities; in advertising their· said products in circulars, catalogs, pamphlets, price lists, and newspapers and other periodicals, directly and by implication- (a) Represented falsely that said wares were immediately available in linlimited quantities, and that goods ordered would be shipped immediately; The facts being that in many instances there were long intervals between the receipt of the order and the shipment of the goods ; (b) Represented falsely that said wares were of good quality and were usable for the purposes for which they were intended, and that (in the absence of a statement to the contrary), they were new; (c) Represented that prices quoted by them were wholesale prices when in fact they were identical with those which they quoted as retail; and (d) Represented that they would ship the commodities as described by them according to the orders received ;

The facts being that in many instances they substituted inferior, or used articles,. and articles not in usable condition;

With the effect of misleading and deceiving a substantial portion of the purchasing public into the erroneous and mistaken belief that said representations were true, and thereby into the purchase of substantial quantities of their products:

Held, That such acts and practices, under the circumstances set forth, were all to the prejudice and injury of the public, and constituted unfair and de-· ceptive acts and practices in commerce.

Before Mr. John L. Hornor, trial examiner.

Mr. Charles S. Oom for the Commission.

Complaint Pursuant to the provisions of the Federal Trade Commission Act and by virtue of the authority vested in it by said act, the Federal Trade Commission having reason to· believe that Joseph Winkler & Complaint 46F. T. C.

Co., a corporation, Jack \Vinkler and Jules Winkler, individually and as officers of Joseph vVinkler & Co., hereinafter referred to as the respondents, have violated the provisions of said act, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest hereby issues its complaint, stating its charges in that respect as follows :

PARAGRAPH 1. Joseph \Vinkler & Co. is a corporation organized and existing under and by virtue of the laws of the State of Illinois, with its principal office and place of business located at 671 North Clark Street, Chicago, Ill. Respondents, Jack vVinkler and Jules vVinkler, are individuals and officers of the respondent Joseph Winkler & Co., a corporation, and formulate, dictate, direct, and control the policies, acts, and practices of said Joseph vVinkler & Co., a corporation, particularly in respect to the acts and practices herein alleged; they also have their offices at 671 North Clark Street, Chicago, Ill. PAR. 2. Respondents are now and for more than 5 years last past have been engaged in the sale and distribution o:f general merchandise and especially hardware and household electrical appliances, fixtures, china ware, and related products, and conduct a U!.!!il-order business in said commodities at said location. - --- In the course and conduct o:f their business, the respondents have caused their said products, when sold, to be transported from their place of business in the State o:f Illinois to purchasers thereof located in various other States of the United States and in the District of Columbia. Respondents maintain, and have maintained, a course o:f trade in said products in commerce among and between the various States o:f the United States and in the District of Columbia. Respondents' volume of trade in such commerce has been substantial PAR. 3. In the course and conduct of their business respondents have made false and deceptive statements and claims concerning their wares by- means of circulars, catalogs, pamphlets, price lists, and :advertisements in newspapers and other periodicals, including, but not limited to, an advertisement in Screenland magazine, issue of ~lay 1946, a circular entitled "Winkler's Special Edition" and described as "Catalog 246," a circular entitled "vVinkler's Special Edition" and described as "Catalog 147."

Among and typical of the ·statements and claims so made by respondents are the :following:

JOSEPH WINKLER & CO. ET AL. 109 107 Complaint AVAILABLE FOR IMMEDIATE DELIVERY {Drawing of a Radio) Radios-5 Tube A. C. and D. C.

28.95 and 38.95 Automatic Electric IRONS (Drawing of Electric Hand IRON) 6.95 and 8.95 PLAIN Electric Irons 4.95 and 5.90 .(Dr a wing of Electric Electric Curling Irons Curling Iron) 2.49 and 2.95 Electric Toasters 4.45 and 7.95 Electric Ccokers-2 burner (Picture of an Electric Toaster) 6.95 and 8.95 Enclose deposit with order-balance C. 0. D. :Send 3¢ stamp for illustrated catalog listing over 600 bard-to-get items-Electric appliances. Cooking utensils, Hardware, etc. Joseph Winkler & Co.

671 N. Clark St., Dept. C-4, Chicago 10, Ill.

WINKLER'S SPECIAL EDITION -Many Everyday Needs Now Available- Catalog 246 Joseph Winkler Retail only 671 North Clark Street, Chicago, Illinois.

WINKLER'S SPECIAL EDITION Electrical Goods Plumbing supplies Hardware Silverware China ware Cooking Utensils And many other everyday needs at reduced prices. Catalog 147 Joseph Winkler Wholesale Distributors of General Merchandise 671 North Clark Street,' Chicago, Illinois. 110 FEDERAL TRADE COMMISSION: :PECIS.IONS Complaint 46F. T~ C.

In the said circulars, catalogs, pamphlets, price lists and advertisements respondents have described the wares offered for sale, their kind and quality, and the terms and conditions upon which they can be obtained.

PAR. 4. Through the use o£ the statements and claims hereinabove set forth, and others similar thereto not specifically set forth herein, respondents have represented, directly and by implication that the said wares are immediately available in unlimited quantities; that goods ordered will be shipped immediately; that respondents' wares are o£ good quality and are usable tor the purpos~s tor which they are intended; that the goods are new in the absence o£ a statement to the c;qnt.r~t:y; that""tlie prices quoted. by""i·esponcleil.£8" are wholesale prices~ and that respondents '-rill ship the commodities as described by respondents according to the orders received. PAR. 5. In truth and in £act the said representations were false and deceptive. Respondents did not have the said goods available in unlimited quantities, or for immediate delivery. In many instances there were long intervals between the receipt o£ the order and the shipment o£ the goods ordered. :lYiany o£ the articles described by ·respondents were not o£ good quality, many were not usable tor the intended purposes, and smne_1V~r~ _1~qt new, although this was not disclosed. In many insta!ices respondents have not shipped the goods as described by them, and as ordered, but have substituted other,. inferior, or used articles and articles not in usable condition. The prices quoted by respondents as wholesale prices were not wholesale prices but identical with prices which they quoted as retail prices. PAR. 6. The aforesaid false and deceptive representations and claims o£ respondents in connection with the sale and offering tor sale of their products in commerce have had the tendency and capacity to and did mislead and deceive a substantial portion of the purchasing public into the erroneous and mistaken belief that said representations were true and into the purchase o£ substantial quantities o£ respondents' products in commerce because o£ said erroneous and mistaken belief.

PAR. 7. The aforesaid acts and practices of the respondents as herein alleged are all to the prejudice and injury of the public and constitute unfair and deceptive acts and practices in commerce within the intent and meaning of the Federal Trade Commission Act. JOSEPH WINKLER & CO. ET AL. 111 i07 Findings REPORT, FINDINGS AS TO THE FACTS, AND ORDER Pursuant to the provisions of the Federal Trade Commission Act, the Federal Trade Commission on :March 11, 1949, issued and subsequently served its complaint in this proceeding upon the respondents, Joseph 'Vinkler & Co., a corporation, and Jack 'Vinlder and Jules vVinkler, individually and as officers of Joseph vVinkler & Co., charging said respondents with the use of unfair and deceptive acts and practices in commerce in violation of the provisions of that act. On .June 13, 1949, the respondents filed their answer, in which answer they admitted all of the material allegations of fact set forth in said complaint and waived all intervening procedure and further hearings as to said facts. Thereafter, the proceeding regularly came on for final hearing before the Commission upon the complaint and the answer thereto; and the Commission, having duly considered the matter and being now fully advised in the premises, finds that this proceeding is in the interest of the public and makes this its findings as to the facts and its conclusion drawn therefrom. FINDINGS AS TO THE FACTS PARAGRAPH 1. Respondent Joseph 'Vinkler & Co. is a corporation -organized and existing under and by virtue of the laws of the State of Illinois, with its principal office and place of business located ttt 671 North Clark Street, Chicago, Ill. Respondents J-ack 'Vinkler and .Jules 'Vinkler are individuals and officers of the respondent Joseph 'Vinkler & Co., a corporation, and formulate, dictate, direct, and control the policies, acts, and practices of said ,Joseph \Vinkler & Co., .a corporation, particularly in respect to the acts and practices herein found; they also have their offices at 671 North Clark Street, Chicago, Ill.

PAR. 2. Respondents are now, and for more than 5 years last past have been, engaged in the sale and distribution of general merchandise and especially hardware and household electrical appliances, fixtures, ,chinaware, and related products, and conduct a mail-order business in said commodities at said location.

In the course and conduct of their business the respondents have ceaused their said products, when sold, to be transported from their pace of business in the State of Illinois to purchasers thereof located in various other States of the United States and in the District of Columbia. Respondents maintain and have maintained, a course of 112 FEDERAL TRADE COMMISSION l>ECISIONS Findings 46 F. T.C. trade in said products in commerce among and between the various States o£ the United States and in the District o£ Columbia. Respondents' volume o£ trade in such commerce has been substantial. PAR. 3. In the course and conduct o£ their business respondents have made false and deceptive statements and claims concerning their wares by means o£ circulars, catalogs, pamphlets, price lists, and advertisements in newspapers and other periodicals, including but not limited to, an advertisement in "Screenland" magazine, issue of May 1946, a circular entitled ''\Vinkler's Special Edition" and described as "Catalog 246," a circular entitled "Winkler's Special Edition" and described as ''Catalog 147."

Among and typical o£ the statements and claims so made by respondents are the following:

AVAILABLE for IMMEDIATE DELIVERY (Drawing of a Radio) Radios-5 Tube A.C. and D.C.

28.95 and 38.95 Automatic Electric (Drawing of Electric IRONS 6.95 and 8.95 Hand IRON) PLAIN Electric Irons 4.95 and 5.90 (Drawing of Electric Electric Curling Curling Iron) Irons 2.49 and 2.95 Electric Toasters 4.45 and 7.95 Electric Cookers-2 burner (Picture of an 6.95 and 8.95 Electric Toaster) Enclose deposit with order-balance C. 0. D. Send 3c stamp for illustrated catalog listing. over. 600 hard-to-get items-Electric appliances. Cooking utensils, Hardware, etc. Joseph Winkler & Co.

671 N. Clarl.: St., Dept. 0-4, Chicago 10, Ill.

WINKLER'S SPECIAL EDITION -Many Everyday Needs Now Avallable- Catalog 246 Joseph Winkler Retail only 671 North Clark Street, Chicago, Illinois I JOSEPH WINKLER & CO. ET AL. 113 107 'Findi~gs I WINKLER'S SPECIAL EDITION Electrical Goods Plumbing supplies Hardware Silverware China wares Cooking Utensils And many other everyday needs at reduced prices. Catalog 147 Joseph Winkler Wholesale Distributors of General Merchandise 671 North Clark Street, Chicago, Illinois.

In the said circulars, catalogs, pamphlets, price lists, and advertisements respondents have described the wares offered for sale, their kind and quality, and the terms and conditions upon which they can be obtained.

PAR. 4. Through the use of the statements and claims hereinabove set forth, and others similar thereto not specifically set forth herein, respondents represented, directly and by implication, that the said wares were immediately available in unlimited quantities; that goods ordered would be shipped immediately; that respondents' wares were of good quality and were usable for the purposes for which they were intended; t~~t..th~__ g_QQSl~--- (j_}~-~~--h} .. th~.-~!?. -~ .. 9..f~--~! !!lent to the contrary; that the prices quoted by respondents were wholesale prices, ~nid·that respondents would ship the commodities as described by respondent according to the orders received. . PAR. 5. In truth and in fact the said represent~tions were false and deceptive. Respondents did not have the said goods available in unlimited quantities, or for immediate delivery. In many instances there were long intervals between the receipt of the order and the shipment of the goods ordered. l\iany of the articles described by respondents were not of good quality, many were not usable for the intended purposes, and som~_ ...'Y~r~ . .n.Qt .. new, although this was not disclosed. In many rnshLilces respondents .did nof ship the goods as described by them, and as ordered, but substituted other, inferior, or used articles and articles not in usable condition. The prices quoted by respondents as wholesale prices were not wholesale prices but identical with prices which they quoted as retail prices. PAR. 6. The use by respondents of the aforesaid false and deceptive representations and elaims in connection with the sale and offering for sale of their products in commerce had the tendency and capacity Order 46F. T. C.

to and did mislead and deceive a substantial portion o£ the purchasing public into the erroneous and mistaken belie£ that said representations were true and into the purchase o£ substantial quantities o£ respond· ents' products in commerce because o£ said erroneous and mistaken belie£.

CONCLUSION The aforesaid acts and practices of the respondents as herein found are all to the prejudice and injury of the public and constitute unfair and deceptive acts and practices in commerce within the intent and meaning of the Federal Trade Commission Act. Commissioner Davis absent.

ORDER TO CEASE AND DESIST This proceeding having been heard by the Federal Trade Commission upon the complaint o£ the Commission and the answer of the respondents thereto, in which answer said respondents admitted all the material allegations of £act set forth in said complaint and waived all intervening procedure and further hearing,s as to said facts; and the Commission having made its findings as to the £acts and its con- . elusion that the respondents have violated the provisions o£ the Federal Trade Commission Act:

It is ordered, That respondent Joseph "\Vinlder & Co., a corporation, and its officers, and the respondents Jack "\Vinkler and Jules Winkler, and said respondents' agents, representatives, and employees, directly or through any corporate or other device, in connection with the offering for sale, sale, and distribution o£ hardware and household electrical appliances, fixtures, chinaware, or other merchandise in commerce as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from representing, directly or by implication:

(1) That wares not available are in fact available for immediate delivery;

(2) That wares are of good quality, or that they are usable for the purposes for which such wares are customarily used, when such is not a fad; . (3) That used or second-hand articles are new by failing to disclose that they are used or second-hand;

( 4) That the established or regular retail prices at which wares are sold or offered for sale are wholesale prices. JOSEPH WINKLER & CO. ET AL. 115 107 Order It is further ordered, That the respondents shall, within sixty (60) days after service upon them of this order, file with the Commission a report in writing setting forth in detail the manner and form in ·which they have complied with this order.

Commissioner Davis absent.

854002--52----11 Complaint 46 F. T. C. to respondents who thereafter invoice and ship the food products to the customers. The respondents pay such intermediaries or brokers for their services in negotiating and making such sales for respondents' account, commissions or brokerage fees which are customarily based on a percentage of the invoice sales price of the food products sold.

Such intermediaries or brokers are not traders for profit and do not take title ·to nor have any financial interest in the product sold and neither make a profit, nor suffer a loss, on the transaction. This phase of respondents' business is not challenged by the complaint herein.

(b) The second method, which is challenged, is respondents' sales of food products in commerce direct to buyers who are paid, directly or indirectly, commissions, brokerage fees, or other compensation or allowances, or discounts in lieu thereof, on purchases made for their own account. All such buyers referred to herein are "direct buyers." ln transactions between respondents and such buyers, the respondents do not use brokers. Such direct buyers purchase respondents' food products in commerce for their own account, and for resale to their customers located in the several States of the United States. Such direct buyers generally transmit their own purchase orders for food products directly to the respondents. The respondents thereafter invoice and ship such products directly to such buyers or to the customers of said buyers. Respondents collect the purchase price of the food products from the buyers and not from the buyers' customers. The respondents pay said buyers commissions or brokerage fees on such purchases, usually by deducting from the invoice price of the food products purchased, an amount which is equal or approximately equal to the commissions or· brokerage fees paid by the respondents to their brokers, as described in the first method above. Contrary to the manner in which brokers operate (as described in the first method above) such buyers (as described here in the second method) are traders for profit, purchasing and reselling such food products in their own names and for their own account for resale, taking title thereto, and assuming all risks incident to ownership. Such resales are not made at prices or on terms directed by respondents, but at prices and on terms determined by the buyers, who make a profit or suffer a loss thereon, as the case may be. This phase. of respondents' business is challenged by the complaint herein. PAR. 5. The respondents named in the caption hereof, and each of them, since June 19, 1936, in the course and conduct of their busine~s, have sold and distributed and are now selling and distributing a su h- PACIFIC GRAPE PRODUCTS CO. ET AL. 119 116 Findings stantial portion of their food products in commerce directly to buyers located in States other than the State in which the respondents are located and, as a result of said sales and the respondents' instructions, such food products have been and are shipped and transported across State lines by respondents to said buyers, or to said buyers' customers. PAR. 6. The acts and practices of the respondents named in the caption hereof, and each of them, in promoting the interstate sale of their food products since June 19, 1936, by granting and allowing buyers commissions, brokerage fees, or other compensation or allowances, or discounts in lieu thereof, by the second method set forth in paragraph 4 (b) herein, are in violation of subsectjon (c) of section 2 of the Clayton Act as amended.

REPORT, FnmiNGS AS To THE Facts, AND ORDER Pursuant to the provisions of an Act of Congress entitled "An Act to supplement existing la,vs against unlawful restraints and monopolies, and for other purposes," approved October 15, 1914 (the Clayton Act) , as amended by an Act of Congress approved June 19, 1936 (the Robinson-Patman Act) (15 U.S. C. Sec. 13), the Federal Trade Commission on :March 16, 1949, issued and subsequently served its complaint in this proceeding upon the respondents, Pacific Grape Products Co., a corporation, Stanley F. Triplett, individually and as president of Pacific Grape Products Co.; and Aleck Rasmussen, individually and as director of Pacific Grape Products Co.; charging said respondents with violation of subsection (a) of section 2 of the Clayton Act as amended. After the issuance of the complaint the respondents filed their answer, in which answer they, in substance, admitted the material allegations of ·fact set forth in said complaint but alleged that the practices complained of had been discontinued and waived all intervening procedure, including further hearings as to the facts. Thereafter this proceeding regularly came on for final hearing before the Commission upon the complaint and the answer thereto, and the Commission, having duly considered the matter and being now fully advised in the premises, makes this its findings as to the facts and its conclusion drawn therefrom.

FINDINGS AS TO THE FACTS PARAGRAPH 1. Respondent Pacific Grape Products Co. is a corpora- 6on organized and existing under the laws of the State of California "·ith its principal office and place of business located at 302-320 Grand Fin clings 46 F. T. C. Street, JHodesto, Cali£. The respondent company is engaged in the canning, selling, and distribution of fruits and vegetables, such as fruit cocktail, grapes, peaches, pears, apricots, tomatoes, tomato iJaste, tomato puree, spinach, Irish potatoes, and beans, all of which are hereinafter referred to as "food products." PAR. 2. Respondents Stanley F. Triplett and Aleck Rasmussen are individuals with principal offices and places of business located at 302-320 Grand Street, :Modesto, Calif. Respondent Triplett is now president of Pacific. Grape Products Co. and has been a substantial stockholder and an officer in said company since some time after June 19, 1936. Respondent Aleck Rasmussen is now a director of Pacific Grape Products Co. nncl has been a stockholder and director therein since some time after June 19, 1936. Each o{ said respondents has exercised, and still exerci:::es, a substantial degree of authority and control over the business conducted by the corporate respondent, including the direction of its distribution and sales policies. PAIL 3. Respondents, rrnd each of them, through said respondent Pacific Grape Products Co., have sold and distributed, and now sell and distribute, their food products in commerce, as "commerce'' is defined in the Clayton Act as amended, to buyers through intermediaries or brokers who act as agents for respondents in finding buyers and in negotiating the sale of respondents' food products at prices and on terms established by respondents. Such intermediaries are paid commissions or brokerage fees for their services in negotiating and making such sales for respondents' account. PAR. 4. In addition, respondents, during the period of 1938 into 1943 and in instances thereafter, have sold their food products in commerce, as "comme.rce" is defined in the Clayton Act as amended, to direct buyers who purchased from respondents in their own names and for their own accounts for resale to their customers located in the several States of the United States. In transactions between respondents and such direct buyers the respondents do not use brokers. Such buyers in purchasing for their own accounts for resale take title to the merchandise and assume all. risks incident to ownership. During the times mentioned, respondents have paid or allowed to said direct buyers commissions or brokerage fees on such purchases. Respondents have paid commissions or brokerage fees thereon to such purchasers usually by deducting from the invoice price of the food products purchased an amount which is equal to the commissions or brokerage fees paid by the respondents to their brokers .. • PACIFIC GRAPE PRODUCTS CO. ET AL. 121I 116 Order CONCLUSIONI I The paying and granting by the respondents herein, under the circmnstances and in the manner described in paragraph 4, of brokerage fees, commissions, or other compensation or allowances in lieu thereof, to buyers of their food products who purchase such food products in their own names and for their own accounts for resale as hereinabove found, are in violation of subsection (c) of section 2 of I the Clayton Act as amended.

Respondents contend that no useful purpose will be served by issuance of an order requiring cessation of the practices for the reason that ihe payment of brokerage commissions or discounts in lieu thereof to the other parties to the transactions was abandoned in 1\:)~13. A few• instances of such payments thereafter, respondents aver, have occurred through misunderstanding, ignorance, or oversight, and measures looking to thepreventiqn of reoccurrence have been taken. The Commission is of the opinion, however, that in the circumstances here an order to cease and desist should be entered pursuant to the provisions of the statute.

Commissioner Davis absent.

ORDER TO CEASE AND DESIST This proceeding having been heard by the Federal Trade Commission upon the complaint of the Commission and the answer of the respondents, which answer, in substance, admits the material allegations of fact set forth in the complaint and waives all intervening procedure and further hearings as to said facts; and the Commission having made its findings as to the facts and its conclusion that therespondents have violated the provisions of subsection (c) of section 2 of an Act of Congress entitled "An Act to supplement existing laws against unlawful restraints and monopolies, and for other purposes," approved October 15, 1914 (the Clayton Act), as amended by an act approved June 19, 1936 (the Robinson-Patman Act): It is ordered, That the respondent Pacific Grape Products Co., a corporation, its officers, agents, representatives, and employees, and the respondents Stanley F. Triplett and Aleck Rasmussen, individually and as president and director, respectively, of said corporate respondent, their respective representatives, agents, and employees, directly or through any corporate or other device, in con11ection with the sale of food products or other merchandise in commerce, as "commerce" is defined in the aforesaid Clayton Act as amended, do forthwith cease and desist from:

Order 46 F. T. C.

Paying or granting, directly or indirectly, anything of value as a commission or brokerage, or any compensation, allowance, or discount in lieu thereof, to any purchaser upon purchases for his own account or to any agent, representative, or other intermediary acting in fact for, or on behalf of, or subject to the direct or indirect control of, the purchaser to whom sale is made.

It is furtlwl' onlered, That said respondents shall, within 60 days · after s~rvice upon them of this order, file with the Commission a report in writing, setting forti1 in detail the manner and form in which they have complied with this order.

Commissioner Davis absent.

I C. LEE COOK MANUFACTURING CO. 123 Syllabus

← 46 F.T.C. 106 · 46 F.T.C. 127 →