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A Verdach Company, Inc.

Volume 29 · 29 F.T.C. 879

Citation
29 F.T.C. 879
Docket
3342
Complaint
1938-03-01
Decision
1939-09-11
Document type
final order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
food flavorings and toilet articles
Outcome
cease and desist
Relief
cease_and_desist; affirmative_disclosure; compliance_reporting
Respondent counsel
Stacker &: Stacker, of St. Paul, Minn
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingproduct labelingpricing comparisons

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A Verdach Company, Inc., 29 F.T.C. 879 (1939). Consumer Law Library, https://consumerlawlibrary.org/decisions/v029-0084

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Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF .A VERDACH COMPANY, INC., MAID-0-DEST, INC., G. M. MOSES, AND ESTHER AVERDACH, MORRIS AVERBACH AND JEROME AVERBACH TRADING AS THE MURIEL COMPANY AND AMERICAN CHEMICAL COMPANY COMPLAINT, FI:'IDINGS, .AND ORDER IN REGARD TO THE ALLEGED VIOLATION OF SEC. 5 OF AN ACT OF CONGRESS APPROVED SEPT, 26, 1914 . Docket 3342. Complaint, Mar. 1, 1938-Dedsion, Sept. 11, 1939 I I Where a corporation which engaged in sale nnd distribution iu interstate commerce of flu voring compounds, food stuffs, toilet articles, and novelties, and I business of which was taken over by a corporation organized and financed by au Individual who was the moving and dominnnt spirit in connection with the conduct, affairs and operations of several trade name businesses, of said corporation, and of said acquiring corporation, organized and financed, ns aforesaid set forth, by said individual" and members of his family, who (1) were officers th('reof and who, (2) along with president of said corporation first referred to, were variously engaged in direct and substantial competition with others engaged In sale and offer in interstate commerce of flavoring compounds, food stuffs, toilet articles, and novelties of various kinds;

In selling products through medium of traveling salesmen, agen,ts and solicitors, · among whom they variously distributed bulletins and circulars as instructions in connection with sales talks to be made to housewives, customers and consumers throughout the various States- (a) ll£>presented that a fictitious person was Its "Director of Sales," and that ' it had a national sales organization, through depictions in bulletins, circulars and instructions, as such "Director of Sales," of a supposed "J. M. 1: Gebhardt," and through invitation to prospective salesmen to join its 1!: "national sales organization without risking one penny"; and 1: (b) Represented, as aforesaid, through use of words "Manufactured only by," ' followed by name and address of said corporation, and through such statements in such circulars as "Long-established manufacturer makes startling announcement," etc., "\Ve are large manufacturers of food flavorings. \Ve I I' purchase our ingreclients in tremendous quantities," that it or they were the manufacturers of the products sold by them, and purchased as aforesaid;F'acts being individual drpicted was not said supposed and fictitious "J. l\1. I Gebhardt," hut the then president and moving spirit in said corporation, and said corporation did not have, ns thus implied or inferred, large SE'lling organization, national In scope and character, nor own, operate', or control I any mills, factory or laboratory wherel;1 products which it sold and dis- tributed were made or compounded, but such products were made or li packf'd by individual who, as aforesaid, acquired control thereof and was engaged in such manufacture under sPparnte trade name, and said corporation was not long-established manufacturer or business, had no manufacturer-backer, and did not purchase lngredi('nts In tremendous quuntilles I nor puck products distributed by It, but merely furnished bottles and labels Syllabus 29F.T.C.

to Individual aforesaid, who, as above set forth, prepared certain quantities which such corporation advertised and sold under such corporate or trade name; . (c) Set forth, in periodicals and advertising folders of wide interstate circulation, as the ''regular retail prices" of the various extracts or flavors or products there offered, prices which were tlctitlom; and greatly in excess of those at which said products ordinarily were sold, and in excess. of prices at w·hlch their sale in usual course of trade was intended or contemplated; and (d) Made such statements, fn such periodicals and advertising folders, and in connection with such assorted offers of such various extracts or flavors, together with 1-pound can of Chocolate Toddy free, and with aggregate value of assortment arrived at as $3.70, as "You Sell It Complete F'or 97¢,'' "5 Big Bottles 47¢," "Sells at Sight For 97¢," "With Can of Chocolate Toddy Free!";

Facts being articles thus mentioned as being free were not in truth gratuitous and without cost to donee, but recipient thereof was required to purchase other articles In order to obtain free goods, and price or value was included In sum paid for other;

(e) Made use of term, in its advertising matter and price lists, "Vanilla Extract" to describe imitation vanilla tlavor, anll stated in advertising matter that "we are particular about the quality of such products as Vanilla beans, Vanillin, Coumarin, Glycerin, Lemon, Maple, Orange, and other commodities that go into the making of our flavorings," "* • •. Please assure your customers that 1\laid-0-Best Vanilla Extract has no equal for quality. It is the finest available at any price. • • • composetl o:f Vanillin • · • • and a liberal quantity of pure vanilla made from the choicest vanUla beans" ;

Facts being said product first referred to was not true extract, but cheap flavoring compound which lacked alcohol content required as vehicle to carry genuine tlavoring extract, it bad not used "liberal quantity of pure vanilla" in preparatiou thereof, etc., and Its tlavorlng compounds designated as "orange," "lemon," "maple," llnd "almond" were composed largely of cheap, inferior ingredients, including synthetic chemical substitute suspended largely in cheap oils or gum emulsions instead of ethyl alcohol, recognized as most valuable and desirable vehicle used in dissolving and preserving food tlavorings, and its said products in no manner equalled or approached quality and excellence claimed therefor; (f) Represented, in circular, that its said products described as "exceptionally fine quality" and "made of purest ingredients," were "guaranteed to you and to your customers" and to "give complete satisfaction," failing which every penny involved in purchase price would cheerfully be refunded, and that such guarantee was "Backed By $3,000.00 of This Company's Money Which Has Been Deposited in a Special Account in a Big Banking Institution For This Purpose," and further referred thereto as "$3,000 Guarantee ot Quality," and "Your Assurance of Success,'' etc., and urged its salesmen or agents to give customers such guarantee and emphasize Its supposed financial backing;

Facts being products referred to were not made of purest ingredients, and were not strong and delicious, and said corporation did not retain in any bank, In a special account or otherwise, any such fund to guarantee its AVERBACH CO., INC., ET AL. 881 Syllabus products and refund purchase price, but sum referred to was withdrawn shortly after made, and bonds substituted therefor were also later withdrawn; and 'Where individual above referred to, following the acquisition of the business of said corporation and continuance thereof under trade name used by him, and continued use, in .connection with offer of his products, of same cuts and advertising matter theretofore employed by said corporation, and I using said corporate name as trademark on products sold and advertised by him- ( a) 1\Ivde such statements, in printed advertisements regarding his said II products, as "Amazing Way to Earn Big Pay," "Up to $15 Every Day l is Easy," etc., facts being it was not easy, or in fact hardly possible, for I any representative to earn up to $15 every dny nor any day in selllng products in question; !I (b) l\Iade such statements as "We sell all over the United States in large ! quantities, therefore our purchasing power is great," and "Our various raw materials and ingredients are purchased In tremendous quantities, thus effecting greater savings which are passed on to you," facts being business in question was a relatively small one and did not and could not buy as aforesaid and uccomplish such savings; I (c) Referred to his various food. flavors as "High Quality Flavoring Extracts," etc., facts being they were not extracts dissolved. and carried in alcoholic I solution, but were made of cheap flavoring materials, largely imitation and synthetic, dissolved and curried in cheap emulsions, and oils and ingredients therein were not high quality or the purest and finest; I (d) Set forth, as aforesaid, In connection with his so-called "deals" or offers of flavoring compounds, "selling prices" or "values" which were fictitious nnd greatly in excess of prices at which such compounds were sold or intended to be sold; and (e) Falsely represented therein as manufactured by company used by him as trade name in conduct of his said business, product advertised and designated as "Choc-0-Toddy"; and Where corporation organized by aforesaid individual, as above set forth to take over and carry on business variously conducted as above lndicated- (a) Made such stah•ments, with respect to supposed "free goods," as "Bib Apron Free," in connection with "Jack Foster's Famous 4 Bottle Deal," etc., or "Valuable Hosiery Gift Coupon Free!," etc., facts being such articles were not given away free but person was required to purchase "deal" in order to obtain bib apron or glft coupon, and price or value of alleged gift w11s included in sum obtained In each instance for particular "deal";

(b) Labeled as "composed of vanillin, coumarin, vanilla, and caramel," 8-ounce bottle of Imitation vanilla flavor included in deal which it distributed among agents or purchasers in various Stutes, and designed as "Special Advertising Offer," and labeled as "TerpenelE"ss Lemon Flavor," 8-ounce bottle of such flavor Included in deal In question, and as "Terpeneless Orange Flavor," 4-ounce bottle of such flavor, facts being said last two flavors were not made from essential oils as thus represented, but were compo.'<ed largely of cheap, inferior ingredients Including synthetic chemical substitutes suspended in cheap oils or gum emulsions, and In no manner equalled or approached quality and excellence claimed therefor in its adver. tisina: matter~ and .COl\ll\IISSIO~ DECISIONS882 FEDERAL TRADE Complaint 29F.T. C~ (c) Set forth, in connection with its "free goods" and "special" offers and deals, including one for free apron and for "2 pair form-fashioned ladies' hose for only 49¢," that the time within which such offers and deals 1 might be secured, or number -of persons who might secure same, wa~­ limited, 'and that supposed offer of one dozen deals free with each purchase of twelve was "To help defray freight cost," facts bling its offerswere not thus limited and its said selling plans did not help purchaser defray such costs; and Where other individuals interested and concerned in conduct of business here- Involved, as above noted- 1 (a) Falsely represented, through acts, practices and metbods such 'as above set forth, to respective agents and to consuming public, that certain of their products were worth, and ordinarily sold tor, retail prices stated, facts being they were not sold nor intended to sell at such prices; (b) Falsely represented, as aforesaid, ch'Uracter, contents aud value of said products:

(c) Made false and misleading statements and representations to effec-t that certain goods and articles of men~handise were being aml would be given away free, when such was not the fact; and (d) l\Iade false and misleading statements and representations concemingabove described guarantee fund of $3,000;

\With result that public, through use of such false and misleading representations in their circulars and other advertising matter, passel! on by agents and representatives to purchasing public, was deceived conceming character, quality, and value of their products and induced to purchase same under erroneous belief that they were of high grade and quality, containing only ingredients of purity 'and excellence claimed th~refor, and of value claimed- in fictitious prices quoted thereon, to the detriment and Injury of sellers o! similar products, and with capacity and tendency to divert to them trade of competitors engaged in selling in interstate commerce products of nature of those sold by them, to the substantial injury of competition in such commerce, and with result of placing in the hands ot their dealers, agents and distributors instruments through which pur· chasing public was misled and deceived by them: Held, That such acts and practices were all to the prejudice and injury of the public and competitors and constituted unfair methods of competition. Defore iJlr. Arthur F. Thoma.~, trial examiner. !II r. AI arshall JJ organ and }./r. }.!erle P. Lyon for the Commission. Stacker &: Stacker, of St. Paul, Minn., for respondents. Complaint Pursuant to the provisions of an act of Congress, approved September 26, 1914, entitled "An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes," the Federal Trade Commission having reason to believe that Averbach Co., Inc., a corporation; Maid-0-Dest, Inc., a corporation; G. :M. Moses, an individual; and Esther A verbach, Morris Averbach and Jerome A verbn.ch, individually, and trading variously under the AVERBACH CO., INC., ET AL. 883 879 ... Complaint names The Muriel Co .. and American Chemical Co., hereinafter referred to as respondents, have been and now at·e using unfair methods of competition in commerce as "commerce" .is defined in said 'act, and it appearing to the Commission that a pr~ceedirig by it in respect thereof would be in the public interest, the Commission hereby issues its complaint stating its charges in that respect as follows: PARAGRAPH 1. Respondent Maid-0-llest, Inc., is a corporation organized under the laws of the State of Minnesota, with its principal office and place of business having been located at ()95 Selby A venue, St. Paul, Minn. Respondent Maid-0-llest, Inc., from August 29, 1932, until l\Iarch 1, 1933, was engagl:'d in the sale and distribution in in~ terstate commerec of fltworing compounds, foodstuffs, toilet articles and nonlties: Respondent G.l\1. Moses, during the period next above stated, was the president of Maid-0-Dest, Inc., and directed the activities and controlled the business affairs and policies of said respondent corporation. About January 1, 1933, G. l\1. l\Ioses resigned as president of l\Iaid-0-llest, Inc., being succeeded in such office by one Esther Averbach, one l\Iarie Ryan becoming vice president of said corporation.

Respondent l\Iorris A wrbach, in the year H>32, trading under the name of The l\Iuriel Company at St. Paul, Minn., likewise became I engaged in the manuf11cture and in the selling and the offering for I sale in interstate commerce of flavoring compounds, foodstuffs, toilet articles, and novelties. About July 1, 1935, respondent l\Iorris Aver~ l' bach, in connection with the sale of the herein mentioned products, r began to trade under the name American Chemical Co. Thereafter, in July, 1936, the manufacturing businesses which had theretofore I' been conducted by through l\Iaid-0-Best, Inc., and G. 1\I. Moses by !",. Morris Averbach employing the trade name companies, The Muriel . Company and the American Chemical Co., were taken over by a corporation organized and financed. by the said respondent Morris r Averbach and members of his :family under the corporate name and I designation of A verbach Co., Inc. The officers of the said corpora~ !l tion are: Jerome A nrbach, son of respondent l\Iorris Averbach, president; Pearl Berkus, a relative of respondent Morris A verbach, vice president; and respondents Morris A verbach, secretary-treasurer .. I'! The present address under which the Averbach Co., Inc., is now I operating through its own corporate name and the trade names, The I Muriel Co., the American Chemical Co., and l\Iaid-0-llest, Inc., is 1449 University A venue, St. Paul, l\Iinn. The said l\Iorris Averbach, is, and for several years last past has been, the moving and dominant spirit successively in connection with the conduct, affairs and operations of The l\Iuriel Co., l\Iaid-0-Dest, Complaint 29F.T.C.

Inc., the American Chemical Co., and A verbach Co., Inc. Through· out the successive years in which the said Morris Averbach has been in the business of manufacturing flavoring compounds, foodstuffs, toilet articles, and novelties of various kinds, the said respondent has dominated said companies and controlled their respective policies and activities.

In the course and conduct of their respective businesses, respondents Maid-0-Best, Inc., G. M. Moses, Morris Averbach, Jerome Averbach, Esther A verbach, and A verbach Co., Inc., have been and now are engaged in direct and substantial competition with various corporations, partnerships, and individuals engaged in selling and offering for sale in interstate commerce flavoring compounds, foodstuffs, toilet articles, and novelties of various kinds.

PAR. 2. In the course and conduct of their respective businesses as described in paragraph 1 hereof, the said numed respondents have offered their products for sale and have sold and transported or caused the same to be transported in commerce among the several States of the United States, direct to consumers, through the medium of travelling salesmen, agents and solicitors. Said goods are and were shipped in response to orders taken by such travelling salesmen, agents, and solicitors and transported or caused to be transported in commerce among the several States of the United States·. In the course· and conduct of their said businesses, as hereinafter related, respondents have caused various false, deceptive, and misleading statements to be inserted and to appear in advertising circu~ lars and bulletins distributed by them. The statements contained in said bulletins and circulars are addressed to and are and have been distributed among salesmen or prospective salesmen, and are intended to be and constitute instructions to them in connection with sales talks to be made to housewives, customers, and consumers throughout the. various States of the United States. In this manner the said various :false and misleading statements and representations inserted in advertising bulletins and circulars by respondents are, and have been, passed on to the ultimate consumer by respondents' salesmen and representatives and the consuming public have been induced to purchase the goods offered for sale and sold by respondents under the erroneous belief that said false and misleading statements and representations were true.

PAR. 3. Respondent :Maid-0-Best, Inc., in connection with the sale and distribution in interstate commerce o:f the aforementioned products, printed in bulletins and circulars and instructions a picture of a person supposed to be one J. M. Gebhardt, wherein the alleged Gebhardt was designated as "Director o:f Sales,· Maid-0-Best, Inc.," and he AVERBACH CO., INC., ET AL • 885 . 879 Complaint invites prospective salesmen to "join Maid-0-Bcst's national sales organization without risking one penny," when in truth and in fact the said "J. l\1. Gebhardt" is a fictitious person and the picture printed was instead a picture of G. M. Moses, then president and moving spirit of Maid-0-Best, Inc. Said picture and accompanying statements and announcements were and have been used :for the manifest purpose of C'reating the impression upon prospective agents and representatives who would in turn convey such impression to the consuming public, that Maid-0-Best, has and has had a large selling organization, national in scope and character, when such was and is not the fact.

PAR. 4. In a circular issued by respondent Maid-0-Dest, Inc., in furtherance of the sale, in interstate commerce, of l\Iaid-0-Best products, the :following statements and representations appeared: 1. Long-established manufacturer makes startling announcement to those who want ready ca!ih; (2) The large manufactming company back of ?llald-0- Best products has made it possible for me to offer you better quality products at much lower resale prices. And of great importance to you is the fact that your margin of profit is a generous one. Every sale repays you handsomely for your efforts; (3) \Ve are large manufacturers of food flavorings. W~ purchase our ingredients in tremendous quantities. Said :Maid-0-Best, Inc., further caused to appear in advertising matter distributed in interstate commerce the words: Manufactured only by Maid-0-Best, Inc., St. Paul, Minn., U. S. A.

When in truth and in fact the said Maid-0-Best, Inc., did not and.has not owned, operated or controlled any mills, factory or labora- I j: tory wherein the products which it sells or sold and distributes or i. distributed in interstate commerce are and were manufactured or ! -compounded, said products on the contrary, ·having been manufac- Lf ! tured or packed by Morris Averbach, trading as The Muriel Co., I' Maid-0-Dest, Inc., is not a long-established manufacturer, concern or r business, has not had any large manufacturing company back of its ! products, and has not purchased ingredients in tremendous quantities, nor packed the products distributed by it in interstate commerce; I said Maid-0-Dest, Inc., on the contrary, merely furnishing bottleo; and labels to Morris Averbach, \vho prepares and has prepar·ed cer- l tain quantities of the products which respondent Maid-0-Best has advertised and sold under the name "l\Iaid-0-Best." !' PAR. 5. In the :further course and conduct of its business respondent, Maid-0-Best, Inc., caused to appear in periodicals and advertising folders having a wide interstate circulation advertisements containing representations regarding the usual and customary retail Complaint 29F. T; C.

sale price and value of the various products sold by the respondent and regarding certain so-called "free" goods allegedly given in connection with the purchase of various products. Typical of these advertisements is the following:

A $3.70 Value 47¢ 1 8 Ounce Bottle Imitation Vanilla Extract, Value _________ $1. 00 1 4 Ounce Bottle Lemon Flavor, Value______________________ . 60 1 4 Ounce Bottle Almond Flavor, Value____________________ . GO 1 2 Ounce Bottle Orange Flavor, Value_____________________ . 50 1 2 Ounce Bottle Maple Flavor, Value______________________ . 50 1 1 Pound Can Choc-o-Toddy FREE, Value_________________ . 50 3.70 YOU SELL IT COMPLETE FOR 97¢ 5 BIG BOTTLES 47¢ SELLS AT SIGHT FOR 97¢ WITH CAN OF CHOCOLATE TODDY FREE! Similar representations have been made by all of the other respondents in connection with the sale and distribution of their products in said commerce as aforesaid. In truth and in fact the "regular retail prices'' as set forth in such advertisements and advertising matter were and are fictitious and greatly in excess of the prices at which said products ordinarily were and are sold and greatly in excess of the prices at which the respondents intended or contemplated that said products would be sold in the usual course of trade. Tile articles mentioned in said advertisements as being free are not in truth a gratuity without cost to the donee, the recipient thereof being required to purchase other articles in order to obtain so called free goods, and the price or value of the free goods is included in the surn paid for such other articles. .

PAR. 6. Respondent Maid-0-Best, Inc., in its advertising matter and price lists distributed in interstate commerce has used the terrn "Vanilla Extract" to describe an imitation vanilla flavor, when in truth and in fact such preparation is not a true extract but a cheap flavoring compound, lacking the alcohol content that would be required as a vehicle to carry the genuine flavoring extract. And said Maid-0-Best, Inc., in its advertising matter further has Etated that "we are particular about the quality of such products as Vanilla beans, Vanillin, Coumarin, Glycerin, Lemon, 1-faple, Orange and other commodities that go into the making of our flavorings," and "You cannot tell how good imitation Vanilla extract is until you try it. Please assure your customers that Maid-0-Dest Vanilla Ex~ tract has no equal for quality. It is the finest available at any price. AVERBACH CO., INC., ET AL. 887 'S79 Complaint l\faid-0-Dest Vanilla Extract is composed of Vanillin, Coumarin, Caramel color and a liberal quantity of pure vanilla made from the -choicest vanilla beans," when in truth and in fact said respondent Maid-0-Best, Inc., has not used "liberal quantities" of "pure vanilla" in the preparation of said alleged "extract," nor v;tnillin made from vanilla beans, and its flavoring compounds designated as "orange," -"lemon," "maple," and "almond" are composed largely of cheap, inferior ingredients, including synthetic chemical substitutes, suspended largely in cheap oils or gum emulsions, instead of ethyl alcohol, recognized as-the most valuable and desirable vehicle that can be used in dissolving and preserving food flavorings, and said Maid-0-Dest, II Inc., flavorings in no manner equal or approach the quality and I€Xcellence claimed for them in said respondent's advertising matter. I' PAn. 7. Said Maid-0-Dest, Inc., further in a circular marked ''New Big Free Deal "' "' "'," caused the following statements to appear: I Maid-0-Best products are exceptionally fine quality. They are made of purest I ingredients-they are guaranteed to you and to your customers--guaranteed that they will give complete satisfaction, otherwise every penny involved in the purchase price of any of the products is cheerfully refunded. This Guarantee is Backed by $3,000.00 of This Company's Money Which Has Been Deposited in a Special Account in a Big Banking Institution for This Purpose. The guarantee is bona-fide, iron clad-it Is your protection for those to whom you sell :M:aid-0 Best Products.

• • • • • • • Guaranteed Quality • • • Lower Prices to You • • • Lower Prices for Your Customers. $3,000 Guarantee of Quality. This is Your Assurance of Success With l\laid-0-Best. - 1: l Maid-0-Best, Inc., has deposited in a: leading banking Institution $3,000 to back.·up its iron-clad guarantee of customer-satisfaction or money back. If any ques- ! tion as to quality arises in the minds of your customers don't hesitate to give j: them the Maid-0-Best Guarantee. Don't hesitate to mention that the Guarantee ( Is backed bY money set aside in the bank.

• • • • • • "Whereas, in truth and in fact, respondent Maid-0-Best, Inc., did t lI.not retain in any bank or banking institution in a special account or ! otherwise, any fund to guarantee Maid-0-Best products and to re- I fund purchase price of the same. upon the return of the goods pur- i chased, the said sum of $3,000.00 or any other sum, but on the con- !. trary, said 11Iaid-O-Best, Inc., withdrew said cash deposit shortly I after it was made with the Western State Bank of St. Paul, l\Iinn., substituted bonds therefor and then withdrew said bonds. Said representations. in connection with said guarantee fund are and were further false and; misleading in fact in that the flavoring products manufactuerd by Maid-0-Dest, Inc., are not and have not been made from the purest ingredients, and are not and never were pure, strong, and delicious.

Complaint · 29 F. •.r. C. PAR. 8. On or about January 15, 1933, the respondent Morris Averbach took over the business of the respondent l\faid-0-Best, Inc., a:i1d continued the business under the name The l\Iuriel Co., and flavoring and other products have been made by him under the· same formulae as used. by l\Iaid-0-Best, Inc., and he has continued to use in connection with the advertising, sale and offering for sale of that company's products in interstate commerce, the same cuts and advertising matter, periodical and otherwise, which had been theretofore employed, as herein alleged, by l\Iaid-0-Dest, Inc., in com;ection with the sale of Maid-0-Best products in interstate commerce. Said .Morris Averbach, trading as The 1\furiel Co., further continued using Maid-0-Best as a trad~ mark on products sold by him and in advertising and offering said products for sale. In the course and conduct of his business, the respondent Morris A verbach caused statements to be made and circulated in printed advertisements regarding the price and quality of the various products sold, regarding the nature and extent of said business and, regarding the opportunity afforded representatives. Typical of these statements are the following:

Amazing Way to Earn Big Pay Up to $15 Every Day Is Easy • * • Here's tlle Best of Its Kind ~ Here's big money for you every day • • "' sensational food flavoring extract • • • deals. ~ . . \Ve sell all over. the United States in .large quantities,. therefore. our lmrcbaslng power is great. Our various raw materials and ingredients are purcba!led in tremendous quantities. thus effecting greater savings which are passed on to you .

• • • • • • • HIGH QUAUTY FL~VORING EXTRACTS FRESH FROM OUR FACTORY We present herewith 4 Great 1\Ioney-Saving Combination Deals for the put·· <·hase of the 1\Iald-0-Best brand of high quality Flavorings and Extracts. • • • • • • • Only the purest of ingredients are used. • • * DEAL NO. 10 1 8 Ounce Bottle Vanilla, Value------------------------·--- $1. 00 1 4 Ounce Bottle Lemon, Value____________________________ . 60 1 4 Ounce Bottle Almond, Value---·-----------·---------- . 60 1 2 Ounce Bottle Orange, Value--------------------------- • 50 1 2 Ounce Bottle Maple, Value--------------------------- • 50 1 Pound Cboc-0-Toddy FREE, Value_______________________ . 50 Total Value------.----------------·----------------------- $3. 70 AVERBACH CO., INC., ET AL. 889 879 Cornplaiut r; FLAVORS AND TODDY FOR 97¢ (Three other such "deals" of substantially the same character are also set out.) In truth and in fact said statements and representations made by the respondent Morris Averbach were and are false, deceptive, and misleading in the following, among other particulars: 1. It is not "easy" nor in fact hardly possible for an agent or representative to "earn up to $15 Every Day" nor any day in selling Muriel Company products.

2. Respondent's food flavors were not and are not "extracts," dissolved and carried in alcoholic solution, but were and are, on the contrary, made and composed of cheap flavoring materials, largely imitation and synthetic, dissolved and carried in cheap emulsions and oils.

3. The ingredients contained in respondent's flavoring preparations were and are not "high quality" or the "purest and finest". 4. Respondent's business is a relatively small one and does not and cannot buy the various raw materials in "tremendous quantities" and thereby effect "greater savings which are passed on" to housewives of America.

5. The "selling prices" or '~values" published in connection with socalled "deals" of flavoring compounds were and are fictitious and greatly in excess of the prices at which such flavoring compounds were and are sold or were ever intended or contemplated to be sold. 6. The said product advertised and designated in advertising matter as "Choc-0-Toddy" and as "manufactured by The Muriel Company" is not and never has been manufactured by The Muriel Company.

PAR. 9. In the course and conduct of its business, the respondent Averbach Company, Inc., in connection with the interstate distribution of said products has cau~ed various statements regarding '~free l goods," "special" offers and deals to be printed and circula~ed. !:..Among and typical of such statements are the following: JACK FOSTER'S FAMOUS ' 4 BOTTLE DEAL . I PLUS A FINE QUALITY i l BID APR'CN FREE! i VALUABLJ!l HOSIERY ! GIFT COUPON Fill':'"! l Complaint 29F.T.C} THIS APRON FREEt i· .. ' ... ' $1 brings you complete sales equipment, Including free apron and hosiery sample, postage paid WHEN THEY SEE THIS AMAZING FREE OFFER J Bungalow Bib Apron Free. 2 pair form-fashioned ladies bose for only 49¢. Ask representative for free coupon SPECIAL DEAL NO. 1 AND NO. 2 Bungalow Bib Apron FREE with Deal PLUS 2 Pair Hosiery Coupon FREE! FREE GOODS To help defray freight cost, we will give you one dozen deals Free with each purchase of twelve dozen, or when your combined order totals twelve dozen. Order must be confined to one deal to get Free Goods In connection with said "free" goods and "special" offer and deal representations, the representation is made, in many instances, that the time within which the "free" goods or "special" offers and deals may be secured is Jimited or that the number of persons who may secure the same is limited.

In the further course of its dealings, respondent Averbach Com~ pany, Inc., has distributed among agents or purchasers in various States a combination deal entitled "American Brand of Guaranteed Flavors-All For Only 99¢." Said deal presented as a "Special Advertising Offer" offers respectively:

One 8-ounce Imitation Vanilla Flavor One B-ounce Lemon Flavor One 4-ounce Orange. Flavor One 4-ounce Almond Flavor Plus Bungalow Bib Apron FREE Said 8-ounce bottle of Imitation Vanilla Flavor contains a state~ ment on its label that said Flavor is "composed of vanillin, coumarin,. vanilla, and caramel"; said 8-ounce bottle of lemon flavor is labeled "Terpeneless Lemon Flavor," and the said 4-ounce bottle of orange flavor is labeled "Terpeneless Orange Flavor," thereby indicatin~ that they are made from the essential oils instead of synthetic chemical flavors. In truth and in fact said statements and rl'prescntations AVERTIACH CO., INC., ET ,AL. 891 879 - Complaint made by respondent A verbach Co., Inc., are false, misleading and deceptive in the following, among other particulars: 1. Genuine vanillin made from vanilla beans has not been employed in the preparation of respondent's said vanilla flavoring. Respondent's flavoring compounds designated as "lemon," "orange," and "almond" are not manufactured from the essential oils, as their labels indicate, but instead are composed largely of cheap, inferior ingredients, including synthetic chemical substitutes suspended in cheai) oils or gum emulsions, and in no manner equal or approach the quality and excellence claimed for them in respondent's advertising matter. 2. Various articles advertised and represented by respondent as being given away "Free" are not, in fact, given away "Free," u. person being required to purchase a deal in order to obtain a bib apron or a gift coupon, and the price or value of the alleged gift is included in the sum obtained in each instance for the particular deal. 3. The offer of two pairs of hose for 49 cents is not limited in time or a special offer, nor are the other so-calh'd "special deals" and "special offers" special in the sense that such deals and offers are limited to a given period of time or to a given number of persons for they are not limited as to time or the number of persons who may secure them, and respondent's selling plans do not help a purchaser to defray freight costs.

PAn. 10. In addition to the respondents expressly named in connection with the acts and practices enumerated in paragraphs 3 to 9 hereof inclusi,·e, all of the other parties respondent have used the acts, practices and methods alleged in paragraphs 3 to 9 hereof inclusive. Said respondents, by their acts, practices, and methods as hereinabove alleged, have falsely represented to respective agents and to the consuming public that certain of their products were worth and were ordinarily sold for the retail prices stated, when in tmth and in fact said products are not sold, and said respondents did not contemplate or intend that they would be sold, at the prices stated, and they have falsely represented the character, contents, value and quality of said products, and they have made false and misleading statements and misrepresentations to the effect that certain goods or articles of merchandise are being, and would be given away "free," when such was not and is not the fact. They have made false and misleading statements and misrepresentations concerning the above described l'l guaranty fund of $3,000.

PAR. 11. Dy the use of the aforesaid false and misleading r£'presentations appearing in respondents' circulars and other advertisingmatter, which representations are passed on to the purchasing public I l I l 892 FEDERAL TRADE COMl\IISSION DECISIONS ~'indings 29F. T. G.

by agents and representatives of respondents, the public are and have been thereby deceived concerning the character, quality, and value of respondents' products, and have thereby been induced to purchase· such products under the erroneous belief that the same are and were of high grade and quality, containing only ingredients of the purity and excellence claimed for them, and of the value claimed for them in said fictitious prices quoted thereon.

The aforesaid practices are further to the detriment and injury of sellers of products similar to those sold by respondents, and have and have had the capacity and tendency to divert to respondents the trade of competitors engaged in selling in interstate commerce products of the nature of those sold by respondents. Thereby, substantial injury is done and has been done by the respondents to competition in interstate commerce, and there is and has been placed in the hands of respondents' dealers, agents and distributors instruments by means of which they mislead and deceive and have misled and deceived the purchasing public.

PAR. 12. The acts and things above alleged to have been done and the false representations alleged to have been made by respondents are to the prejudice of the public and of respondents' competitors, and constitute unfair methods of competition in commerce within the intent and meaning of Section 5 of an Act of Congress entitled "An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes," approved September 26, 1914. REPORT, FINDINGS AS TO TIIE FACTs, AND OnnEn Pursuant to the provisions of the Federal Trade Commission Act, the Federal Trade Commission, on :March 1, 1938, issued, and on March 3, 1938, served, its complaint in this proceeding upon respondents, Averbach Co., Inc., a corporation; Maid-0-Best, Inc., a corporation; G. M. Moses, an individual; and Esther Averbach, Morris Averbach, and Jerome Averbach, individually, and trading variously under the names The Muriel Co., and American Chemical Co., charging them with the use of unfair methods of competition in commerce in violation of the provisions of said act. After the issuance of said complaint and the filing of an answer by the respondents Averbach Co., Inc., a corporation; Esther A verbach, Morris A verbach, and Jerome Awrbach, individually, and trading variously under the names The Muriel Co. and ~\.american Chemical Co., the Commission, by order t>ntt>I'{'d herein, granted said respondents' motion for permission to withdraw said answer and to substitute therefor an amended answer admitting all the material allL'gations of fact set :forth in said complaint and waiving all intervening procedure and furthrr hearing as to AVERBACH CO., INC., ET AL. 893 Ril Findings said facts, which substitute answer was duly filed in the office of the Commission. Subsequently, the respondents Maid-0-Best, Inc., a corporation, and G. M. Moses, an individual, filed their separate answer, in which answer they admitted all the material allegations of fact set forth in said complaint and waived all intervening procedure and further hearing as to said facts. Thereafter, the proceeding regularly came on for final hearing before the Commission on the said complaint and answer and amended answer, and the Commission, having duly considered the matter and being now fully advised in the premises, finds that this proceeding is in the interest of the public and makes this its findings as to the facts and its conclusion drawn therefrom: FINDINGS AS TO THE FACTS PARAGRAPH 1. Respondent Maid-0-Best, Inc., is a corporation organized under the laws of the State of Minnesota, with its principal office and place of business having been located at 695 Selby Avenue, St. Paul, Minn. Respondent Maid-0-Best, Inc., from August 29, I 1932, until March 1, 1933, was engaged in the sale and <listribution in interstate commerce of flavoring compounds, foodstuffs, toilet articles, and novelties. Respondent G.l\f. Moses, during the period next above· stated, was the president of Maid-0-Best, Inc., and directed the activities and controlled the business affairs and policies of .said respondent corporation. About January 1, 1933, G. M. Moses resigned as pre:,ident of Maid-0-Best, Inc., being succeeded in such office by one Esther A verbach, one Marie Ryan becoming vice president of said corporation. Respondent Morris A verbach, in the year 1932, trading under the name of The Muriel Co. at St. Paul, Minn., likewise became engaged in the manufacture and in the selling and the offering for sale in interstate commerce of flavoring compounds, foodstuffs, toilet articles, and novelties. About July 1, 1935, respondent Morris A verbach, in connection with the sale of the herein mentioned products, began to trade under the name American Chemical Co. Thereafter, in .July 1936, the manufacturing businesses which had theretofore been conducted by G. 1\I. Moses through Maid-0-llest, Inc., and by Morris Averbach employing the trade name com pan if'~, The l\Iuriel Co. and the American Chemical Co., were taken over by a corporation organized and financed by the said respondent l\Iorris Averbach and members of his family under the corporate name and designation of Averbach Co., Inc. The officers of the said corporation are: Jerome Averbach, son of respondent l\Iorris Averbach, president; Pearl llerkus, a relative of respondent l\Iorris A verbach, vice presidf'nt; and respondent Morris Averbach, secretary-treasurer. The present address under which the 213706m---40--vu~2o----no Findings 29F.T.C.

Averbach Company, Inc., is now operating through its own corporate name and the trade names, The Muriel Company, the American Chemical Co., and l\faid-0-Best, Inc., is 1449 University Avenue, St. Paul, Minn.

The said Morris Averbach, is, and for several years last past has been, the moving and dominant spirit successively in connection with the conduct, affairs and operations of The Muriel Co., Maid-0-llest, Inc., the American Chemical Co., and Averbach Co., Inc. Throughout the .successive years in which the said Morris Averbach has been in the business of manufacturing flavoring compounds, foodstuffs, toilet articles, and novelties of various kinds, the said respondent has dominated said companies and controlled their respective policies and activities.

. In the course and conduct of their respective businesses, respondents l\Iaid-0-llest, Inc., G. l\f. Moses, Morris Averbach, Jerome_A.verbach, Esther. Averbach, and Averbach Co., Inc., have been and now are engaged in direct and substantial competition with various corporations, partnerships, and individuals engaged in selling and offering for sale in interstate commerce flavoring compounds, foodstuffs, toilet articles, · · 'and novelties of various kinds. · PAn. 2. In the course and conduct of their respective businesses . as described in paragraph 1 hereof, the said named respondents have offer~d their products for sale and have sold and transported or caused the same "to be transported in commerce among the several States of the United States, direct to· consumers, through the medium of travel- ' ling salesmen, agents, and solicitors. Said goods are and were shipped in response to orders taken by such travel.Iing salesmen, agents and f'olicitors and transported or caused to be transported in commerce among the several States of the United States. In the course and conduct of their said businesses, as hereinafter related, respondents have caused various false, deceptive, and misleading statements to be inserted and to appear in advertising circulars and bulletins distributed by them. The statements contained in said Lulletins and circulars are addressed to and are and have been distributed among salesmen or prospective salesmen, and are intended to be and constitute instructions to them in connection with sales talks to be made to housewives, customers, and consumers throughout the various States of the United States. In this manner the said various false und misleading statements and representations inserted in advertising bulletins and circulars by respondents are, and have been, passed on to the ultimate consumer by respondents' salesmen and representatives and the consuming public have been induced to purchase the goods offered for sale and sold by respondents under the erroneous belief l!) i AVERllACH CO., INC., ET AL. 895 879 Findings that said false and misleading-statements and representations were true. j PAR. 3. Respondent :Maid-0-Best, Inc., in connection with the sale I I and distribution in interstate commerce of the aforementioned products, printed in bulletins and circulars and instructions a picture of a person supposed to be one J. M. Gebhardt, wherein the alleged Gebhardt was designated as "Director of Sales, Maid-0-Best, Inc.," and he invites prospective salesmen to "join :Maid-0-Dest's national .sales organization without risking one penny," when in truth and in fact the said "J. U. Gebhardt" is a fictitious person and the picture printed was instead a picture of G. :M. Moses, then president and moving spirit of l\Iaid-0-Dest, Inc. Said picture and accompanying statements and announcements were and have been used for the mani- I fest purpose of creating the impression upon prospective agents and I representatives who would in turn convey such impression to the consuming public, that Maid-0-Best, has and has had a large selling organization, national in scope and character, when such was and is not the "fact.

PAR. 4. In a circular issued by respondent Maid-0-Best, Inc., in fmt herance of the sale, in interstate commerce, of l\Iaid-0-Dest products, the following statements and representations appeared: 1. Long-established manufacturer mnl•es startling announcement to those wno want ready cno:h; (2) The large manufacturing company back of Maid-0-Best products has made it possible for me to offer you better quality products at much lower re>'ale prices. And of great importance to you Is the fact that your margin of profit is a generous one. Every sale repays you handsomely for your pfforts; (3) \Ve arp large manufaeturers of food flavorings. 'Ve tmrthase our ingredients In tremendous quantities. Said l\Iaid-0-Dest, Inc., further caused to appear in advertising matter distributed in interstate commerce the words: Manufacture(] only by Maid-0-Eest, lnc., St. Paul, Minn., U. S. A. When in truth and in fact the said l\Iaid-0-llest, Inc., did not and has not owned, operated or controlled any mills, factory, or laboratory wherein the products which it sells or sold and distributes or distributeu in interstate commerce are und were manufactured or compounded, said products on the contrary, having been manufactured or packed by Morris Averbach, trading as The l\Iuriel Co. l\[ai<l- 0-llest, Inc., is not a long-established manufacturer, concern or business, has not had any large manufacturing company back of its products, anu has not purchased ingredients in tremendous quantities, llor packed the products distributeu by it in interstate commerce; said Maid-0-llest, Inc., on the contrary, merely furnishing bottles and labels to Morris Averbach, who prepares and has prepared certain 896 FEDERAL TRADE COJ\11\HSSION DECISIONS Finding;; 29F.T.C.

quantities of the products which respondent Maid-0-Best has advertised and sold under the name "l\faid-0-Best." PAR. 5. In the further course and conduct of its business respondent, :Maid-0-Best, Inc., caused to appear in periodicals and advertisi11g folders having a wide interstate circulation advertisements containing representations regarding the usual and customary retail sale price and value of the various products sold by the respondent and regarding certain so-called "free" goods allegedly given in connection with the purchase of various prouucts. Typical of these advertisements is the following:

A $3.70 Value 47¢ 1 8 Ounce Bottle Imitation Vanilla Extract, Value--------~- $1.00 1 4 Ounce Bottle Lemon Flavor, Value--~-----~---------~-- . 60 1 4 Ounce Bottle Almond Flavor, Value------------~--~---- . 60 1 2 Ounce Bottle Orange .l<'lavor, Value---~----··----------- . 50 1 2 Ounce Bottle Maple Flavor, Value---~---------~------- . GO 1 1 Pound Can Choc-o-Toddy FREE, Value--------------~- . GO $3.70 YOU SELL IT COMPLE"IE FOB 97¢ u BIG BOTTLES 47¢ SELLS .AT SIGHT FOR 97¢ WITH CAN OF CHOC<)T.ATE TODDY FREE! Similar representations have been made by all of the other respond~ euts in connection with the sale and distribution of their products in said commerce as aforesaid. In truth and in fact the "regular retail prices" as set forth in such advertisements and advertising matter were and are fictitious and greatly in excess of the prices at which said prod~ ucts ordinarily were and are sold and greatly in excess of the prices at which the respondents intended or contemplated that said products would be sold in the usual course of trade. The articles mentioned in said advertisements as being free are not in truth a gratuity without cost to the donee, the recipient thereof being required to purchase other articles in order to obtain so~called free goods, and the price or value of the free goods is included in the sum paid for such other articles. PAR. 6. Respondent l\faid-0-Best, Inc., in its advertising matter and price lists distributed in interstate commerce has used the term "Vanilht Extract" to describe an imitation vanilla flavor, when in truth and in fact such preparation is not a true extract but a cheap flavoring com~ pound, lacking the alcohol content that would be required as a vehicle to carry the gE>nuine flavoring extract.

1j i I AVERBACH CO., INC., ET AL. 897 ! 879 Findings I And said Maid-0-Best, Inc., in its advertising matter further has stated that "we are particular about the quality of such products as vanilla beans, vanillin, coumarin, glycerin, lemon, maple, orange, and Ii other commodities that go into the making o£ our flavorings," and "You cannot tell how good imitation Vanilla extract is until you try it. Please assure your customers that M:aid-0-Best Vanilla Extract has II no equal for quality. It is the finest available at any price. Maid-0-Best Van ill a Extract is composed of vanillin, coumarin, caramel color I and a liberal quantity of pure vanilla made from the choicest vanillabeans," when in truth and in fact said respondent Maid-0-Best, Inc., ! has not used "liberal quantities" of "pure vanilla" in the preparation of said alleged "extract," nor vanillin made from vanilla beans, and its flavoring compounds designated as "orange," '"lemon," "maple," and "almond" are composed largely of cheap inferior ingredients, including synthetic chemical substitutes, suspended largely in cheap oils or gum emulsions, instead of ethyl alcohol, recognized as the most valuable and desirable vehicle that can be used in dissolving and preserving food flavorings, and said Maid-0-Best, Inc., flavorings in no manner equal or approach the quality and excellence claimed for tnem in said respondent's advertising matter.

PAn. 7. Said J\Iaid-0-Best, Inc., further in a circular marked "New Big Free Deal· * * *," caused the following statements to appear: l\Iaid-0-Best products are exceptionally fine quality. They are made of purest ingredients-they are guaranteed to yon and to your customers-guaranteed that they will give complete satisfaction, otherwise every penny involved in the Purchase price of any of the products Is cheerfully refunded. This Guarantre Is Backed by $3,000.00 of This Company's Money Which Has Been Deposited in a Special Account in a Big Banking Institution for This Purpose. The guarantee is bona-fide, iron clad-it is your protection for those to whom you sell l\Iaid-0- Best products .

• • • • • * • Guaranteed Quality * • • Lower Prices to Yon * • • Lower Prices ~'or Your Customers. $3.000 Guarantee of Quality. This is Your Assurance of Success With 1\faid-0-Best. Maid-0-Best, Inc., has deposited in a leading banking institution $3,000 t<> I back up its iron-clad guarantee of customer-satisfaction or money back. Itany question as to quality arises in the minds of your customers don't hesitate I to give them the l\Iaid-0-Best Guarantee. Don't hesitate to mention that the IGuarantee is backed by money set aside in the bank. I I • • • • • • • l Whereas, in truth and in fact, respondent Maid-0-Dest, Inc., did l· not retain in any bank or banking institution in a special account or i otherwise, any fund to guarantee l\Iaid-0-Dest products and to refund I purchase price of the same upon the return of the goods purc~ased, the I I 898 FEDERAL TRADE 001\Il\IISSION DECISIONS Findings 29F.T. C.

said sum of $3,000 or any other sum, but on the contrary, said Maid-0- Best, Inc., withdrew said cash deposit shortly after it was made with the 'Vestem State Bank of St. Paul, Minn., substituted bonds therefor and then withdrew said bonds. Said representations in connection with said guarantee fund are and were further false and misleading in fact in that the flavoring products manufactured by Maid-0-Best, Inc., are not and have not been made from the purest ingredients, and are not and never we-:-e pure, strong, and delicious. PAR. 8. On or about January 15, 1933, the respondent Morris A yerbach, took over the busine::;s of the respondent, l\Iaid-0-Best, Inc., and continued the business under the name The Muriel Co., and flavoring and other products have been made by him under the same formulae as used by l\faid-0-Best, Inc., and he has continued to use in connection with the advertising, sale, and offering for sale of that company's products in intenotate commerce, the same cuts and advertising matter, periodical and otherwise, which had been theretofore employed, as herein alleged, by l\laid-0-Best, Inc., in connection with the sale of Maid-0-Dest products in interstate commerce. Said Morris Averbach, trading as The Muriel Co., further continued using "l\faid-0-Best" as lli trade mark on products sold by him and in advertising and offering said products for sale. In the course and conduct of his business, the respondent l\IorrifJ Averbach caused statements to be made and circulated in printed advertisements regarding the price and quality of the various products sold, regarding the nature and extent of said business and, regarding the opportunity afforded representatives. Typical of these statements are the following:

Amazing Way to Earn Big Pay Up to $15 Every Day is Easy • • • Here's the Best of Its Kind Here's big money for you every day • • • sensational food flavoring extract • • • deals. • • • • • • • We sell all over the United States in large quantities, therefore our purchasing power is great. Our various raw materials and ingredients are purchased in tremendous quantities, thus effecting greater savings which are passed on to you. • • • • • • • HIGH QUALITY FLAVORING EXTRACTS FRESH FROM OUR FACTORY We present herewith 4 Great Money-Saving Combination Deals for the purchase of the 1\Iaid-0-Best brand of high quality Flavorings and Extracts. • • • • • • • Only the purest or ingredients are used. • • • AVERBACH CO., INC., ET At. 899 879 Findings DEAL NO. 10 1 8 Ounce Bottle Vanilla, Value ___________________________ $1.00 1 4 Ounce Bottle Lemon, Value____________________________ . lio q 1 4 Ounce Bottle Almond, Value___________________________ . GO 1 2 Ounce Bottle Orange, Value----~---------------------- . oO ! 1 2 Ounce Bottle Maple, Value____________________________ . 50 1 Pound Choc-0-Toddy FREE, Value______________________ . 50 I Total Value--------------------------------------- $3. 70 5 FLAVORS AND TODDY FOR 97~ (Three other such "deals" of substantially the same character are also set out.) In truth and in fact said statements and representations made by the respondent Morris Averbach were and are false, deceptive and misleading in the following, among other particulars: 1. It is not "easy" nor in fact hardly possible for an agent or representative to "earn up to $15 Every Day" nor any day in selling Muriel Company products.

2. Respondent's food flavors were not and are not "extracts," dissolved and carried in alcoholic solution, but were and are, on the contrary, made and composed of cheap flavoring materials, largely imitation and synthetic, dissolved and carried in cheap emulsions and oils.

3. The ingredients contained in respondent's flavoring preparations were and are not "high quality" or the "purest and finest". 4. Respondent's business is a relatively small one and does not and Icannot buy the various raw materials in "tremendous quantities" and !! thereby effect "greater savings which are passed on" to housewives of I' I' America. !, 5. The "selling prices" or "values" published in connection with so-called "deals" of flavoring compounds ";ere and are fictitious and greatly in excess of the prices at which such flavoring compounds were rland are sold or were ever intended or contemplated to be sold. 6. The said product advertised and designated in advertising mat- I I.ter as "Choc-0-Toddy" and as "manufactured by The Muriel Co." is not and never has been manufactured by The Muriel Co. PAR. 9. In the course and conduct of its business, the respondent It,'A verbach Co., Inc., in connection with- the interstate distribution of said products has caused various statements regarding "free goods", "special" offers and deals to be printed and circulated. Among and typical of such statements are the following: Findings 29F.T.C.

JACK FOSTI!lR'S FAMOUS 4 BOTTLE DEAL PLUS A FlNEJ QUALITY BIB APHON FREE ! VALUABLE HOSIERY GIFT COUPON FREE! THIS APRON Fren! $1 brings you complete sales equipment, including f1·ee apron and hosiery sample, postage paid WHEN TIIEY SEE THIS AMAZING FREE OFFER! Bungalow Bib Apron Free. 2 pair form-fashioned ladies hose for only 49¢. Ask representative for free coupon SPECIAL DEAL NO. 1 and NO. 2 Bungalow Bib Apron FREE with Deal PLUS 2 pair Hosiery Coupon FREE! FREE GOODS To llelp defray freight cost, we will give you one dozf.'n deals FREE with each purchase of twelve dozen, or when your combined order totals twelve dozen. Order must be confined to one deal to get Free Goods In connection with said "free" goods and "special" offer and deal representations, the representation is made, in many instances, that the time within which the "free" goods or "special" offers and deals may be secured is limited or that the number of persons who may secure the same is limited.

In the further course of its dealings, respondent Averbach Company, Inc., has distributed among agents or purchasers in various States a combination deal entitled "American Brand o£ Guaranteed Flavors- All For Only 99¢." Said deal presented as a "Special Advertising Offer" offers respectively:

One 8-ounce Imitation Vanilla Flavor One S-ounce Lemon Flavor One 4-ounce Orange Flavor One 4-ounce Almond Flavor Plus Bungalow Bib Apron FREE Said 8-ounce bottle o£ Imitation Vanilla Flavor contains a state· menton its label that said Flavor is "composed of vanillin, coumarin, vanilla, and caramel"; said 8-ounce bottle o£ lemon flavor is labeled "Terpeneless Lemon Flavor," and the said 4-ounce bottle o£ orange flavor is labeled "Terpeneless Orange Flavor," thereby indicating that they are made from the essential oils instead o£ synthetic chemical flavors. In truth and in fact said statements and representations made by respondent Averbach Co., Inc., are false, misleading, and deceptive in the following, among other particulars:

AVERBACH CO., INC., ET AI 901 'I Findings 1. Genuine vanillin made from vanilla beans has not been employed in the preparation of respondent's· said vanilla flavoring. Respond· ent's flavoring compounds designated as "lemon," "orange," and "almond" are not manufactured from the essential oils, as their labels indicate, but instead are composed largely of cheap, inferior ingredients, including synthetic chemical substitutes suspended in cheap oils or gum emulsions, and in no manner equal or approach the quality and excellence claimed for them in respondent's advertising matter. 2. Various articles advertised and represented by respondent as being given away "Free" are not, in fact, given away "Free," a person being required to purchase a deal in order to obtain a bib apron or a gift coupon, and the price or value of the alleged gift is included in the sum obtained in each instance for the particular deal. 3. The offer of two pa.irs of hose for 49 cents is not limited in time or a special offer, nor are the other so-called "special deals" and "special offers" special in the sense that such deals and offers are limited to a given period of time or to a given number of persons for they are not limited as to time or the number of persons who may secure them, and respondent's selling plans do not help a purchaser to defray freight -costs.

PAR. 10. In addition to the respondents expressly named in connection with the acts and practices enumerated in paragraplis 3 to 9 hereof inclusive, all of the other parties respondent have used the acts, practices and methods alleged in paragraphs 3 to 9 hereof inclusive. Said respondents, by their acts, practices, and methods as hereinabove alleged, have falsely represented to respective agents and to the consuming public that certain of their products were worth and were ordinarily sold for the retail prices stated, when in truth and in fact said products are not sold, and said respondents did not contemplate or intend that they would be sold, at the prices stated, and they have falsely represented the character, contents, value, and quality of said protlucts, and they have made false and misleading statements and misrepresentations to the effect that certain goods or articles of merchandise are being, and would be given away "free," when such was not and is not the fact. They have made false and misleading statements and misrepresentations concerning the above described guaranty fund of $3,000.

PAR. 11. By the use of the aforesaid false and misleading representations appearing in respondents' circulars and other advertising matter, which representations are passed on to the purchasing public by agents and representatives of respondents, the public are and have been thereby deceived concerning the character, quality, and value of respondents' products, and have thereby been induced to purchase such Order 29F. T. C.

products under the erroneous belief that the same are and were of high grade and quality, containing only ingredients of the purity and excellence claimed :for them, and of the value claimed for them in said fictitious prices quoted thereon.

The aforesaid practices are further to the detriment and injury of sellers of products similar to those sold by respondents, and have had the capacity and tendency to divert to respondents the trade o:f competitors engaged in selling in interstate commerce products of the nature of those sold by respondents. Thereby, substantial injury is done and has been done by the respondents to competition in interstate commerce, and there is and has been placed in the hands of respondents' dealers, agents, and distributors instruments by means of \which they mislead and deceive and have misled and deceived the purchasing public.

CONCLUSION The aforesaid acts and practices of the respondents have been ami are all to the prejudice and injury of the public and of respondents' competitors and constitute unfair methods of competition in commerce within the meaning and intent of the Federal Trade Commission Act. . ORDER TO CEASE AND DESIST This proceeding, having been heard by the Federal Trade Commission upon the complaint of the Commission and the answers of respondents, in which answers respondents admit all the material allegations of fact set forth in said complaint, and state that they waive all intervening procedure and further hearing as to said facts, and the Commission having made its findings as to the facts and conclusion that said respondents have violated the provisions of the Federal Trade Commission Act.

It is ordel·ed, That the respondents, Averbach Co., Inc., a corporation and l\Iaid-0-Best, Inc., a corporation, their officers, agents, servants, and employees, G. M. Moses, individually, and his agents, servants, and employees, and Esther Averbach, Morris Averbach, and Jerome Averbach, individually, and trading variously under the names The Muriel Co. and American Chemical Co., and their agents, servants, and employees, directly or through any corporate or other device, in connection with the offering for sale, sale and distribution of flavoring compounds, foodstuffs, toilet articles, and novelties in interstate commerce or in the District of Columbia, do forthwith cease and desist from:

A \"ERBACH CO., INC., ET AL. 903 879 Order 1. Representing by photographs or in any other way that J. M. Gebhardt, a fictitious person, or any other fictitious person, is a Director ofSales of Maid-0-Best, Inc.

2. Representing that Maid-0-Dest, Inc., has a national sales organization until and unless said l\Iaid-0-Best, Inc., actually has and maintains a Eelling organization through and by which sales are made by said l\Iaid-0-Best, Inc., generally throughout the United States. 3. Representing, through the use of the words "Manufactured only by l\Iaid-0-Best, Inc., St. Paul, l\Iinn. U. S. A.," or through the use of any words or terms of similar import and meaning, or through any other means or device or in any manner, that said respondents or any of them are the manufacturers of the products sold by them, unless and until such respondents actually own and operate, or directly and absolutely control, a manuf:1cturing plant when'in said products are manufactured by them.

4. Representing as the customary or regular prices or values for respondents' products prices and nines "·which are in fact fictitious and greatly in excess of the prices at which such products are customarily offered for sale and sold in the normal course of business. 5. Representing through fictitious prices marked or stamped on or affixed to food flavoring or other products, sold in combination deals or otherwise, or on the containers thereof, or through any other means or device or in any manner, that said prices so marked, stamped, or affixed are the regular or customary retail prices for such products. 6. Using the tern1. "vanilla extract" to describe a flavoring product, unless prepared with a vehicle of ethyl alcohol and containing a flavoring content at least 50 percent of which shall consist of true vanilla made from the vanilla bean.

7. Representing that respondents' so-called vanilla extract has no equal for quality, or that it is the finest available at any price, or that it is composed of vanillin, coumarin, caramel color, and a liberal quantity of pure vanilla made from the choicest vanilla beans, unless and until a liberal quantity of pure vanilla, made from vanilla beans, is actually used in the preparation of said alleged extract, the whole suspended or carried in a vehicle of ethyl alcohol. . 8. Using the words "orange," "lemon," "maple," and "almond" in combination or connection with the word "extract" until and unless the product is composed of genuine ingredients, as distinguished from synthetic chemical substitutes, and such ingredients are suspended in ethyl alcohol.

9. Representing that a special account of $3,000 or any other amount represented to be used to cover refunds for returned Maid-0- Best products is deposited in the Western State Bank of St. Paul, Order 29F.T.C.

Minn., or in any other financial institution, until and unless said sum be actually deposited and maintained on deposit in such bank or other financial institution and there kept available in liquid form for the said purpose.

10. Representing that it is easy for agents or representatives to earn up to $15 or any other sum of money per day in selling respondents' products, unless and until the sum named is a true representation of the average net earnings or profits consistently made by respondents' agents or representatives in the ordinary course of business under normal conditions and circumstances.

11. Designating any so-calh'd food flavors as extracts until and unless they are genuine extracts dissolved and carried in alcoholic solution.

12. Representing that cheap, inferior ingredients contained in flavoring preparations are of "high quality" or "purest and finest." 13. Representing that respondents buy their raw materials in "tremendous quantities," and from representing that greater savings are thereby passed on to the housewives of America, until and unless said statements are true in fact.

14. Representing that the product ''Choc-0-Toddy" or any other product is manufactured by the respondents unless and until such respondents actually own or operate, or directly and absolutely control, a manufacturing plant wherein said product is manufactured by them. 15. Representing, designating, or describing articles of merchandise regularly included in a combination offer with other identical, similar, or other articles of merchandise as "free,"'"included free," or any other term of similar import or meaning. 16. Using the word "free" to describe or refer to goods, wares, or merchandise forming a part of any combination offer unless all of the terms and conditions of such offer are clearly and unequivocally stated in immediate connection or conjunction with the word "free" in words, letters, or figures of equal conspicuousness and there is no deception as to the price, quality, character, or any other feature of any items in the offer.

17. Representing that so-called "special offers" or "special deals" are limited to a ·given period of time or to a given number of persons, if in truth and in fact the prices stated in such offers and deals are the regular, usual, and customary prices at which the products therein mentioned are offered for sale. It i8 further ordered, That the respondents shall, within 60 days after service upon them of this order, file with the Commission a report in writing setting forth in detail the manner and form in which they have complied with this order.

THE ZELLE CO. 905 Complaint

← 29 F.T.C. 871 · 29 F.T.C. 905 →