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Monica M. Rock, Individually and as Executrix of the Estate of Dr. Arthur A. Rock, Deceased, as Successor to Dr. Arthur A. Rock

Volume 29 · 29 F.T.C. 308

Citation
29 F.T.C. 308
Docket
2509
Complaint
1935-08-08
Decision
1939-07-11
Document type
final order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
medicinal preparations
Outcome
cease and desist
Relief
cease_and_desist; compliance_reporting
Hearing examiner
Joseph A. Simpson (Trial Examiner)
Commission counsel
Allen 0. Phelps and lffr. James!. Rooney
Respondent counsel
Rosen, Francis & Cleveland, of Chicago, Ill
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisinghealth claimsmail order direct sales

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Monica M. Rock, Individually and as Executrix of the Estate of Dr. Arthur A. Rock, Deceased, as Successor to Dr. Arthur A. Rock, 29 F.T.C. 308 (1939). Consumer Law Library, https://consumerlawlibrary.org/decisions/v029-0030

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Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

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IN THE Matrer OF MONICA M. ROCK, INDIVIDUALLY AND AS EXECUTRIX OF THE ESTATE OF DR. ARTHUR A. ROCK, DECEASED, AS SUCCESSOR TO DR. ARTHUR A. ROCK, DOING BUSI- NESS IN HIS OWN NAME AND ALSO AS DR. ROCK AND DR. A. A. ROCK 1 CO~IPL.\IXT, FDi'DD1GS, AND ORDER IN REGARD TO THE ALLEGED VIOLATION OF SEC. 5 OF AN ACT OF CONGRESS APPROVED SEPT. 26, 1014 Docket 2509. Complaint, Aug. 8, 1935-Decision, Ju.ly 11, 1939 Where a physician, and the widow and executrix thereof, following his demise, engaged in sale and distribution of tablets and ointment for use, in accordance with directions furnished, in treatment of goiter by those thus afflicted, and In sending to prospective customers replying to their advertisements form of questionnaire with blank spaces for answers covering length of time goiter had existed, and symptoms and general history of progress of disease, for their use in making diagnosis from answers given in such questionnaires without personal contact with patient, and in competition, as thus engaged, with others likewise engaged in selling and distributing to consumers and retail drug stores, for resale to consumers, medicines and preparations designed, intended and used for treatment of said ailment and condition; in advertising their said tablets and ointments in numerous periodicals and other publications of interstate circulation, and through circulars and other • Order of June 4, 1937, substit~tlng Monica M. Rock as respondent in proceeding in question, etc., follows:

This matter coming on for consideration by the Commission upon the record to date, and It appearing that respondent, Dr. Arthur A. Rock, died on or about July 17, 1936: and that thereafter Monica M. Rock, his widow, was appointed executrix of tbe estate of said Arthur A. Rock, deceased, and is now acting as such executrix; that sald Monica !II. Rock bas tendered to the Commission a stipulation, authorized by the County Court of Milwaukee County, Wis., In which she agrees that she, as such executrix and Individually, shall and may be substituted as respondent in this proceeding In the place of said respondent so deceased, and that upon such substitution being made tbls case may proceed In accordance wltb the rules of the Commission In the same manner as It would have proceeded bad not said original respondent so died; and the said stipulation having been considered by the Commission and approved, and the Commission having only considered the same and being now fully advised in the premises ; It is ordered, That Monica M. Rock, Individually and as executrix of the estate of Dr. Arthur A. Rock, decea•ed, be, and she hereby is substituted as respondent herein for Dr. Arthur A. Rock, the original respondent hereinabove named. It is further ordered, In accordance with the terms and provisions of said stipulation, that this case now proceed as against said substituted respondent In like manner and to the same e!l'~ct as It would have proceeded had not said original respondent so died, and all testimony and proceedings heretofore taken and bad herein be considered In the same manner an<\ given like elrect as though said substituted respondent had been the respond· ent originally named in the complaint heretofore Issued herein. It is tm·tller ordered, That the title of this case shall be and same hereby Is amended to r<.'ad as follows:

"In the Matter of: MONICA M. ROCK, Individually and as Executrix of the Estate of Dr. Arthur A. Rock, deceased, as successor to Dr. Arthur A. Rock, an individual, doing business In bls owu name and al•o under the name and style of Dr. Rock and Dr. A. A. Rock, respondent."

MO~ICA 1\L ROCK 309 308 Syllabus literature distributed throughout the United States by mail to prospective purchasers In all the States- (a) Represented that said method of treatment and preparations in question, taken and used as directed, constituted scientific, efficacious, Hafe and proper treatment for goiter, without regard to variety or form thereof or stage to which it might have progressed, and that such treatment and preparation would cure and drive out goiter, remove cause thereof, and get rid of the enlargement or swelling occurring therewith, and that treatment and preparations were a remedy or specific for condition in question and had therapeutic value and would correct the function of the thyroid gland;

(b) Represented that use of medicines was proper and efficacious tt·eatment in all types of goiter, and that surgical operations therefor were unnecessary and would not remove the cause, and were generally inefficacious and dangerous, and that they could and bad accurately correctly diagnosed cases of goiter from answers sent In question blanks furnished as above indicated, without physical examination and personal obsen·ation of customer, and that presence of goiter might be determined from answers thus submitted, and that individual in question had successfully treated goiter by mail and could successfully do so; and (c) Represented that treatment and preparation In question were harmless to all customers In all cases, and constituted the only treatment and preparation which could be used efficaciously in treating such conditions, and that other treatments and preparations were old style and worthless, and that treatment and preparation in question were a remedy or cure for the various bodily ailments which occur with or are usually found present in cases of goiter ;

Facts being It is impossible to diagnose case of goiter with any degree of accuracy from such answers or without personal observation and physical examination of patient by physician, layman can neither determine whether he actually has goiter or type thereof, of several, with which, if any, he may be afflicted, tablets and ointment in question were not sclenti.flc, efficacious, safe and proper treatment for any type of said couditlon and would not cure or drive out same, remove causes thereof, or absorb and get Iid of enlargement or swelling occurring therewith, medication is not proper and efficacious treatment for all types, but surgery, in some, is only effective remedy, nf'ither individual had or could diagnose cases of goiter from answers submitted as above set forth and furnished without physical examination and personal observation of patient, said taulets were not harmless to all, but might cause injury through reliance thereon of }JUtients and consequent failure to secure medical care, surgical operations in certain types are not dangerous and constitute, as aforesaid, only effective remedy, said tablets and ointment were not only treatment which could be used, and were not efficacious in such treatment, as contrasted with others which were, and were not old style and worthless, they had not successfully treated and could not successfully treat such ailmeut by mall, and their said tablets or ointments were not remedy or cure for the various bodily ailments which occur with or are usually found present In cases thereof;

With result that many persons, relying upon such false and misleading representations of said individuals as to efficacy of their tablets and ointments in treatment of goiter, purchased same, and trade was thereby diverted 310 FEDERAL TRADE COMl\IISSION DECISIONS Complaint 29F.T.C.

to them from competitors engaged in sale in interstate commerce to consumers, and to retail drug stores for resale to consumers, of medicines and medicinal preparations designed, intended and used efficaciously in treatment of such condition:

Held, That such practices, under the circumstances set forth, were to the prejudice of the public and competitors and constituted unfair methods of competition in commerce.

Before Mr. Joseph A. Simpson, trial examiner. Mr. Allen 0. Phelps and lffr. James!. Rooney for the Commission. Rosen, Francis & Cleveland, of Chicago, Ill., for respondent. Complaint Pursuant to the provisions of an act of Congress approved September 26, 1914, entitled "An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes," the Federal Trade Commission, having reason to believe that Dr. Arthur A. Rock, an individual, doing business in his own name and also under the name and style of Dr. Rock and Dr. A. A. Rock, has been or is using unfair methods of competition in commerce, as "commerce" is defined in said act, and it appearing to said Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint stating its charges in that respect as follows: PARAGRAPH 1. Respondent, Dr. Arthur A. Rock, is the sole owner and manager of a certain l:>usiness conducted by him in his own name and also under the name and style of Dr. Rock and Dr. A. A. Rock. That said respondent has owned, maintained, and operated said business since prior to April1929, and has, and has had during said time, his office and place of business in the city of Milwaukee, State of Wisconsin.

PAR. 2. That said business so owned, maintained, and operated by respondent consists in the offering for sale, sale and distribution in interstate commerce of a method of treatment for use by those of the general public afflicted with goiter. Said method of treatment consists in the use by the customer of certain medical preparations or tablets and an ointment, prepared and sold by respondent, to be used in accordance with directions furnished by respondent, the method of treatment prescribed being practically the same for all cases treated, except for a differentiation for sex. Respondent in the course and conduct of the said business causes his said preparations and products to be transported in interstate commerce from his said place of business in Wisconsin to, into and through States of the United States other than 'Visconsin to the various members of the consuming public in the several states to whom they are or have been sold. Respondent MONICA l\I, ROCK 311 308 Complaint usually sells and distributes his said products directly to the purchasing public by and through the use of the United States mails. PAB. 3. That during the time above-mentioned other individuals, firms, and corporations in various States of the United States are and have been engaged in the sale and distribution in interstate commerce of courses of treatment, medicines and preparations designed, intended and used for the same general purpose as respondent's method of treatment, medicines and preparations, and also other medicines and preparations designed, intended and used for the treatment of the various bodily ailments that accompany or produce the condition for which respondent's said medicines and preparations are advertised as a remedy, as hereinafter. shown, and such other individuals, firms, and corporations have caused and do now cause their said treatments, medicines and preparations, when sold by them, to be transported from various States of the United States to, into and through States other than the State of the origin of the shipment thereof. That said respondent has been during the aforesaid time, in competition in interstate commerce in the sale and distribution of the said treatment and preparations with such other individuals, firms and corporations. That said competing products are sold directly to the consumer and also to retail drug stores for resale to the consumer on prescription and otherwise, and transmitted through the United States mail.

PAR. 4. That respondent in advertising his said method of treatment of goiter causes advertisements to be inserted in magazines and other publications circulated to the purchasing public in the various States of the United States and also distributes form letters, question blanks, a copyrighted book, advertising circulars and folders by mail to prospective customers in various States of the United States, which said adnrtisements, copyrighted book, form letters, question blanks, advertising circulars and folders represent or imply: That said method of treatment when followed, and said preparations, tablets, and ointments when taken and used as directed constitute a scientific, efficacious, safe, and proper treatment for goiter (except exophthalmic), without regard to the variety or form thereof or the stage to which the goiter may have progressed; that respondent's treatment and preparations will cure and drive out goiter, remove the cause thereof, and absorb and get rid of the enlargement or swelling occurring therewith; that respondent's treatment and preparations are a remedy or specific for goiter, the same have a therapeutic value and will correct the functioning of the thyroid gland; that the use of medicines is the proper and efficacious treatment in all types of goiter; 312 FEDERAL TRADE COl\Il\fiSSION DECISIONS Complaint 29 F. T. C. that respondent can and has accurately and correctly diagnosed cases of goiter from answers submitted to question blanks furnished by him without a physical examination and without personal observation of the customer; that the presence of goiter can be determined from answers so submitted on such question blanks; that respondent's treatment and preparations are harmless to all customers in all cases; that surgical operations for goiter are unnecessary, do not remove the cause of goiter and are generally unefficacious and dangerous; that respondent's treatment and preparations are the only treatment and preparations which can be used efficaciously in treating goiter and that other.r treatments and preparations are "old style" and worthless; that respondent can and has successfully treated goiter by mail; that respondent's treatment and preparations are a remedy or cure for the various bodily ailments which occur with or are usually found present in cases of goiter; and other representations of like import. That respondent in advertising his said treatment and preparations as aforesaid causes advertisements to be inserted in magazines or other publications of general circulation among the several States, an example of which is as follows:

GOITRE NOT A DISEASE l\lilwaukee, Wis.-lt has been brought to light by scientific research that goitre is not a disease and is not to be treated as such. Dr. A. A. Rock, Dept. 705, Box 737, Milwaukee, Wis., a prominent goitre specialist for over 30 years has perfected a different method of treatment which has proven highly successful. He is opposed to needless operations. Dr. Rock has published a copyrighted book at his own expense which tells about goitre and this treatment. He will send this book free to anyone interested. Write him today. To those who answer such advertisements as the above, respondent sends by mail various form letters, question blanks, a copyrighted book, advertising circulars and folders containing many statements and representations as aforesaid in regard to such treatment and preparations, among which are the following: PHOTOGRAPH 2 'Vomen Yes my goitre is gone and now I om well and happy. Thousands hn,·e said this and so may you if you will only rend and believe what I have to suy. Treat goitre by Removing the Cause Absorbing the Enlargement PHOTOGRAPH One Woman In Dancing Posture Dances from sheer happiness because her swelling of the neck is gone! MONICA l\I. ROCK 313 308 Complaint PHOTOGRAPH (Woman Looking into Hand Mirror) Oh ! How happy, the swelling is gone.

PHOTOGRAPH (Woman's Head with Beautiful Neck) A neck and throat restored to normal adds wonderfully to the appearance of any woman, a goitre ruins it. Be wise, get 7'id of your swelling and improve your appearance.

PHOTOGRAPH (l\Ian Admiring Woman) 'Vhy Susan! Your throat looks as natural and nice as when I saw you the first time! Yes, Bob, that treatment is surely wonderful; and I feel so much better and so happy that-that horrid swelling is gone. My treatment drives goitre out! ~'he object is to have the combined treatment, of ointment and tablets, to absorb the overgrowth of tissue and to correct the functioning of the gland. • • • I picked up a paper with your advertisement and used your goitre _treatment for two of our other boils and they got tcell of tll cir goitres • • • l\like Mattson, Independence, Wis.

• • • you can prove what I claim by using full month's treatment. In fact, my treatment is sound and so favorably known all over the country that I don't have to send out any sample treatments. I have such success in treating goitre.

My method of treating goitre is based upon many years of experience and the following principles, viz: To re-establish the natural function of the thyroid gland to absorb the overgrowth of tissue, to tone up the system to remove toxins (poisons) and to overcome any so-called "female trouble" if possible. It is now conceded by the medical profession in general and also recognized by the people that goitre can be prevented and overcome by the proper use of certain medicines. I have known this to be true ever since 1902 and as a result nearly 200,000 persons in all parts of the world have used my treatment. I feel very proud that I was able to introduce a treatment for goitre which possesses that valuable addition, Dr. Rock's Special Treatment Tablet No. 2 (yellow) for women-No. 3 (pink) for men, which act directly upon the reproductive organs and in that way indirectly upon ,the goitre, 1\IAKING THE TREATl\IENT l\IORE EFFECTIVE AND MORE RAPID IN ACTION. I have treated thousands of cases, I get splendid results • • • That I have treated goitre for 30 consecutive years should convince any fair minded person that I must have something good. ~member, if you are a man, a woman or a child, and have o. goitre, I have a treatment for your trouble.

Goitre is, as a rule, a stubborn thing and it requires patience and perse· verance to overcome it, so when you begin treatment make up your mind to stick to ·it erery day until the goitre is enti1·ely gone. Don't quit treatment too soon. Be sure that the goitre is aompletely gone. · l\Iy trpatmPnt has lweu sn<'Cessful in some of the worst goitrPs tiwt I have eyer seen.

314 FEDERAL TRADE COMJ.\USSION DECISIONS Complaint 29F. T. C.

With my treatment I have relieved a goitre from the neck of my own sister, a woman over 50 years of age, and also of ber daughter,:. my n.i.ece, and' a cousin, besides friends and acquaintances too numerous to mention. [PHOTO- MY MESSAGE TO !PHOTO- GRAPH] GOITRE SUFFERERS GRAPH] Over a quarter of a century ago I developed a treatment for goitre which bas been used in nearly every civilized country on earth, and by between one and two hundred thousand persons, young and old. That treatment was, in my opinion, the most successful treatment ever offered the general public, but through long experience it was found that the reproductive organs play a very important part in any condition whereby the thyroid gland is abnormally n:ffected and I found that if I directed my treatment at both the reproductive organs and the goitre at the same time results were far more satisfactory and mq,re rapid. To put it in plain words-I always had a good treatment ·for goitre, but I have now a treatment which Is, in my opinion, far better, for I have added Dr. Rock's Special Treatment Tablet No. 2 (yellow-for women), tmd Dr. Rock's Special Treatment Tablet No. 3 (pink-for men), a combination of wild plant extracts which act directly upon the reproductive organs nnd thus indirectly upon the goitre.

When deciding upon a treatment for your goitre be sure that you get a treatment which has something which w1II act favorably on the reproductive organs, if you don't get that-results may not be what you expect. with my NEW TREATMENT Results MORE RAPID MORE LASTING May be Expected Don't waste time and money with the old style treatment for goitre. I r;:peak from an experience of over 30 years and my honest advice is make use of my new method of treatment, its results should please and surprise you. Sincerely, DR. A. A. ROCK, Milwaukee, Wis.

• • • my treatment has brought results • • • in removing goitr1:~ which I thought hopeless.

There is an underlying cause for every goitre, by operation a part of the goitre Is cut out but DOES THAT REMOVE THE CAUSE? That is a question and what is left may grow again, as thousands have found out. NOTE: Few days pass that I do not receive letters from persons who were operated and telling me the trouble has returned. Remember, my treatment can be taken with any other medicine, at any time, it will not affect the heart or stomach, nor the weakest system. It will not affect a nursing baby and an expectant mother should take treatment for her goitre for her own good and the good of her coming child. A pregnant woman should use goitre treatment for two very important reasons: First, to keep the goitre from growing which it Is apt to do during pregnancy and to remove It entirely if possible. Second, so that the coming MONICA M. ROCK 315 308 Complaint baby will have a normal thyroid gland, and not be born with a goitre (congenital goitre). This ls very important, expectant mothers, remember this! I use my medicines both locally and internally and they are of such a nature that they are safe to use and cause no distress in any way. You cannot do harm by treating a goitre properly, great good to both body and mind follows the successful treatment of goitre, never does uny harm follow such treatment.

1\Iy treatment will not impair your health. and others of like import, some o:f which are contained in testimonials reproduced by respondent in its said advertising literature. PAR. 5. That, in truth and in fact, respondent's said method of treatment when followed, and his preparations, tablets, and ointments when taken and used as directed, do not constitute a scientific, efficacious, safe, or proper treatment for goiter (except exophthalmic), without regard to the variety or form thereof, or the state to which the goiter may have progressed; that respondent's treatment and preparations will not cure and drive out goiter, will not remove the cause thereof, nor absorb and get rid of the enlargement or swelling occurring therewith; that respondent's treatment and preparations are not a remedy or specific for goiter, nor do the same have any therapeutic value, nor will they correct the functioning of the thyroid gland; the use of medicines is not the proper and efficacious treatment in all types o:f goiter, but on the contrary some types and cases require a surgical operation and others require no medical treatment whatever; respondent has not and cannot accurately and correctly diagnose cases of goiter from answers submitted by customers to question blanks furnished by him, without a physical examination and without observation o:f the customer; the presence o:f goiter cannot be determined from answers submitted on such question blanks; respondent's treatment and preparations are not harmless to all customers in all cases, but on the contrary when used by purchasers thereof in accordance with directions furnished by the respondent they may and often do permanently or temporarily injure such purchasers either as a result o:f the effects of the properties in said medicines and preparations furnished by the respondent, or because of consequent postponement of a proper treatment for goiter; surgical operations for goiter are often necessary and do remove the cause of goiter and are generally efficacious and may be safely undergone; respondent's treatment and preparations are not the only treatment and preparations which can be used efficaciously in treating goiter, and other treatments and preparations are not "old style" and worthless; respondent cannot and has not successfully treated goiter by mail; respondent's treatment and preparations are Findings 29F.T.C.

not a remedy or cure for the various bodily ailments which occur with or are usually found present in cases of goiter. That all the statements, representations, and implications set forth in paragraph 4 above are either wholly unfounded in fact or are greatly exaggerated or wholly inaccurate.

PAR. 6. That the representations of respondent, as aforesaid, have had and do have the tendency and capacity to confuse, mislead and deceive members of the public into the belief that respondent's said method of treatment, medicines and preparations are a cure, remedy, or a scientific, efficacious and proper treatment for goiter (except exophthalmic) regardless of the cause thereof, the variety or form which the same may assume or the stage to which it has progressed; that respondent's method of treatment, medicines and preparations will cure and drive out goiter, remove the cause thereof, and absorb and get rid of the enlargement or swelling occurring therewith; that respondent's treatment and preparations are a remedy or specific for goiter and will correct the functioning of the thyroid gland; that respondent can and has accurately and correctly determined the presence of goiter and diagnosed cases thereof by mail; that said treatment when followed and preparations when used are harmless and are the only treatment and preparations which can be used efficaciously in treating goiter; that respondent's treatment and preparations are a remedy or cure-for the various bodily ailments which occur with or are usually found present in cases of goiter; when, in truth and in feet, such are not the facts, or only to a limited extent. That such representations of respondent have had and do have the tendeney and capacity to induce members of the public to buy and use said method of treatment and preparations because of the erroneous beliefs engendered, as above set forth, and to divert trade to respondent from competitors engaged in the sale in interstate commerce of treatments and preparations of the same or similar kind and of those adapted and used for the treatment of goiter and the various ailments and conditions that accompany and induce the same.

PAR. 7. The above acts and things done by the respondent are all to the injury and prejudice of the public and the competitors of respondent in interstate commerce within the intent and meaning of Section 5 of an Act of Congress entitled "An Act to create a Federal Trade Commission, to define its powers and d~ties, and for other purposes," approved September 26, 1914.

REPORT, FINDINGS AS TO THE FACTS, AND Onder Pursuant to the provisions of the Federal Trade Commission Act, the Federal Trade Commission, on the 8th day of August, A. D. 1935, :MONICA :M, ROCK 317 aos Findings issued and thereafter served its complaint in this proceeding upon the respondent Dr. Arthur ·A. Roqk, an individual doing business under his own name and also tinder the name and style, ''Dr. Rock" and "Dr. A. A. Rock,". charging him with the use of unfair methods of compe~ition in commerce in violation of the provision~ of said act. After thl} issuing of said complaint and the filing of re:;;pondent's answer thereto, testimony and other evidence in support of the allegations of the complaint were introduced by Allen C. Phelps, attorney for the Commission, and in opposition thereto by John A. Rosen, attorney for the respondent, before Joseph A. Simpson, an examiner of the Commission theretofore appointed by it; and said testimony and other evidence were duly recorded and filed in the <>ffice of the Commission.. Said respondent departed this life on the 17th day of July, A. D., 1936, and his widow, Monica M. Rock, being the sole beneficiary under his will and the executrix thereof, was substituted as respondent, by order of the Commission dated June 4, A. D., 1937. Thereafter, the proceedings regularly came on for final hearing before the Commission on the complaint of the Commission, the answer thereto, the testimony ~md other evid~nce, and briefs in support of the complaint and in opposition thereto; and the Commission, having duly considered the matter and being now fully ad., vised in the premises, finds that this proceeding is in the jnterest of the public az:1d makes this its findings as to the facts and its conclusion drawn therefrom:

FINDINGS A$ TO ';rile FACTS PARAGRAPH 1. · Respondent Dr: ~Arthur A. Rock was an individual who was doing business in his own name and also under the name and style "Dr. Rock" and "Dr. A. A. Rock." His principal place of business was located at 5409 Vliet Street, Milwaukee, 'Vis. PAR. 2. Respondent Dr. Arthur A. Rock departed this life on the 17th day of July, A. D., 1936. Monica M. Rock, widow of said respondent and sole beneficiary under his last will and testament, was, Qn the 24th day of July, A. D., 1936, duly appointed executrix of the -estate of said respondent. On the 15th day of August,' 1936, the County Court of Milwaukee County, 'Vis., authorized and. empowered the said l\fonica M. Rock to conduct the business of her late husband, Dr. Arthur A. Rock, and said Court, on the 14th day of November, A. D., 1936, authorized and empowered said Monica 1\I.' Rock to substitute herself in the place and stead of her deceased husband, Dr. Arthur A. Rock, as respondent in this proceeding. On June 4, 1937, the Commission, acting upon motion of said Monica M. Rock, sub- 21370~m--40--vo~29~23 Findings 2~F.T.O.

stituted the said Monica M. Rock as respondent in this proceeding, in the place of respondent Dr. Arthur A. Rock. Respondent Monica M. Rock stipulated that, as executrix of the will of her late husband, respondent Dr. Arthur A. Rock, she would conduct the hereinafter described business formerly conducted by her decease_d husband, respondent herein, during the period of her executrixship, and thereafter in her individual capacity, in the same manner and by the same methods as were formerly used by respondent Dr. Arthur A. Rock.

PAR. 3. Respondent Dr. Arthur A Rock was a physician duly licensed to practice medicine in the State of Wisconsin, and from 1906 to the date of his death was engaged in the sale and distribution of tablets and an ointment to be used in accordance with directions furnished by said respondent in the treatment of goiter by persons thus afllicted. Said respondent, in the course and conduct of his said business, caused the said tablets and ointment to be transported from his principal place of business, in the State of Wisconsin, to purchasers thereof located in all the States of the United States. PAn. 4. Respondents have been, and respondent Monica M. Rock now is, in competition in interstate commerce, in the sale and distribution of said tablets and ointment, with individuals, firms, and corporations engaged in the business of selling in interstate commerce, to consumers and to retail drug stores for resale to consumers, medicines and preparations designed, intended and used for the treatment of goiter.

PAR. 5. Respondents have advertised their said tablets and ointment in numerous magazines and other publications having interstate circulation, and also by means of circulars and other literature distributed through the United States mails to prospective purchasers in all the States of the United States. Respondents have also sent to prospective customers who answer their advertisements a form of questionnaire with blank spaces for answers, covering the length of time the goiter has existed, the symptoms and a general history of the condition and progress of the disease, and from the answers given in such questionnaires the respondents make diagnosis without having had ·personal contact with the patient. PAR. 6. Among the representations made by the respondents in their advertising matter are the following: 1. That said method of treatment, when followed, and said preparations, tablets and ointments, when taken and used as directed, constitute a scientific, efficacious, safe, and proper treatment for goiter (except exophthalmic), without regard to the variety or form thereof, or the stage to which the goiter may have progressed. MONICA M. ROCK 319 ~08 Findings 2. That respondent's treatment and preparations will cure and drive out goiter, remove the cause thereof and absorb and get rid of the enlargement or swelling occurring therewith. · 3. That respondent's treatment and preparations are a remedy or specific for goiter, that same have a therapeutic value and will correct the functioning of the thyroid gland.

4. That the use of medicines is the proper and efficacious treatment in all types of goiter.

5. That respondent can diagnose, and has accurately and correctly diagnosed cases of goiter from answers submitted in question blanks furnished by him, without a physical examination and without personal observation of the customer.

6. That the presence of goiter can be determined from answers so submitted on such question blanks.

7. That respondent's treatment and preparations are harmless to all customers in all cases.

8. That surgical operations for goiter are unnecessary, do not remove the cause of goiter, and are generally inefficacious and dangerous.

9. That respondent's treatments and preparations are the only treatment and preparations which can be used efficaciously in treating goiter, and that other treatments and preparations are "old style" and worthless.

10. That respondent can successfully treat and has successfully treated goiter by mail.

11. That respondent's treatments and preparations are a remedy or cure for the various bodily ailments which occur with or are usually found present in cases of goiter.

PAR. 7. It is impossible to diagnose a case of goiter with any degree of accuracy from the answers to the above-mentioned questionnaire, or without personal observation and physical examination of the patient by a physician. There are 15several types of goiter and a layman can neither determine whether he actually has a goiter, or the type of goiter, if any, with which he may be afflicted. PAR. 8. All of the representations made by respondents, as set forth in paragraph 6 hereof, are false and misleading, in that: 1. The tablets and ointment sold by respondents are not a scientific, efficacious, safe and proper treatment for any type of goiter. 2. Respondents; tablets and ointment will not cure or drive out goiter, remove the cause thereof, or absorb and get rid of the enlargement or swelling occurring therewith.

320 FEDERAL TRADE COl\'LMISSION DECISIONS Conclusion 29F.T.C.

3. Respondents' tablets and ointment are not a remedy or specific for goiter, have no therapeutic value, and will not correct the functioning of the thyroid gland.

4. :Medication is not a proper and efficacious treatment for all types of goiter; in some types of goiter surgery is the only effective remedy. 5. Respondents have not diagnosed, and cannot accurately and correctly diagnose, cases o£ goiter from answers submitted, on the question blanks furnished by them, without a physical examination and personal observation of the patient.

6. The presence of a goiter cannot be determined from answers entered in said questionnaires.

7. Respondents' tablets and ointments are not harmless to all customers, and injury may be caused to patients because of their reliance on said preparations, and consequent failure to secure proper medical care.

8. In certain types of goiter surgical operations are necessary, not dangerous, and constitute the only effective remedy. 9. Respondents' tablets and ointment are not the only treatment which can be used for goiter, nor can they be efficaciously used in the treatment of goiter; there are a number of other preparations which are efficacious in such treatment, and which are not "old style" and worthless.

10. Respondents have not successfully treated, and cannot successfully treat goiter by mail 11. Respondents' tablets and ointment ar~ not a remedy or cure for the various bodily ailments which occur with, or are usu.ally found present in, cases of goiter.

PAR. 9. Many persons, relying upon the false and misleading representations of the respondents as to the efficacy of their tablets and ointment in the treatment of goiter, purchase said preparations of the respondents, and, as a result, trade has been diverted to the respondents from individuals, firms, and corporations engaged in the business of selling in interstate commerce to consumers, and to retail drug stores for resale to consumers, medicines and medical preparations designed, intended and used efficaciously in the treatment of goiter.

CONCLUSION The practices of the respondents, as set forth in the foregoing findings as to the facts, are to the prejudice of the public and of respondents' competitors, and constitute unfair methods of competition m commerce in violation of the Federal Trade Commission Act. MONICA :M. ROCK 321 308 Order ORDER TO CEASE AND DESIST This proceeding having been heard by _the Federal Trade Commission upon the complaint of the Commission, the answer of re- , spondent, testimony and other evidence taken before Joseph A. Simpson, an examiner of the Commission theretofore duly designated by it, in support of the allegations of said complaint and in opposition thereto, briefs filed herein and oral arguments by Allen C. Phelps, counsel for the Commission, and by J olm A. Rosen, counsel for the respondent, and the Commission having made its findings as to the facts and its conclusion that said respondent has violated the provisions of the Federal Trade Commission Act. It is ordered, That the respondent, Monica M. Rock, individually and as executrix of the estate of Dr. Arthur A. Rock, deceased, her representatives, agents and employees, directly or through any corporate or other device, in connection with the offering :for sale, sale and distribution of her medicinal preparations or treatment in interstate commerce or in the District of Columbia, do :forthwith cease and desist from representing:

1. that respondent's method of treatment, when :followed, and respondent's preparations, when taken and used as directed, constitute a scientific, efficacious, safe and proper treatment for goiter, without regard to the variety or form thereof or the stage to which the goiter may have progressed.

2. that said treatment and preparations will cure and drive out goiter, remove the cause thereof and absorb and get rid of the enlargement or swelling occurring therewith.

3. that said treatment and preparations are a remedy or specific for goiter, that same have a therapeutic value and will correct the functioning of the thyroid gland.

4. that the use of medicines is the proper and efficacious treatment in all types of goiter.

5. that respondent can diagnose and has accurately and correctly diagnosed cases of goiter from answers submitted in question blanks furnished by her, without a physical examination and without personal observation of the customer.

6. that the presence of goiter may be determined from answers so submitted on such question blanks. • 7. that respondent's treatment and preparations are harmless to all customers in all cases.

8. that surgical operations for goiter are unnecessary, do not remove the cause of goiter and are generally inefficacious and dangerous. Order 29F.T.C.

9. that respondent's treatment and preparations are the only treat- .ment and preparations which can be used efficaciously in treating goiter and that other treatments and preparations are "old style" and worthless.

10. that respondent can successfully treat and has successfully treated goiter by mail.

11. that respondent's treatment and preparations are a remedy or cure for the various bodily ailments which occur with or are usually found present in cases of goiter.

It is further ordered, That the respondent shall, within 60 days after service upon her of this order, file with the Commission a report in writing setting forth in detail the manner and form in which she has complied with this order.

AMERICAN MEMORIAL CO. 323 Syllabus

← 29 F.T.C. 300 · 29 F.T.C. 323 →