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Kemp, David F

Volume 24 · 24 F.T.C. 871

Citation
24 F.T.C. 871
Docket
2943
Complaint
1936-10-15
Decision
1937-03-29
Document type
final order
Case type
consumer protection
Industry
correspondence music education
Outcome
cease and desist
Relief
cease_and_desist; compliance_reporting
Commission counsel
Joseph 0. Fehr
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertisingmail order direct sales

Cite this decision

Kemp, David F, 24 F.T.C. 871 (1937). Consumer Law Library, https://consumerlawlibrary.org/decisions/v024-0084

Report an error in this record (decision id v024-0084)

Order status: unknown. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

IN THE MATTER OF DAVID F. KEMP, TRADING AS UNITED STATES SCHOOL OF MUSIC COMPLAINT, FINDINGS, AND ORDER IN REGARD TO TIIE ALLEGED VIOLATION OF SEC. 5 OF AN AC'l.' OF CONGRESS APPROVED SEPT. 26, 1914 Docket 2943. Complaint, Oct. 15, 1936-Dccision, Mar. 29, 1937 Where an individual engaged in the sale of correspondence courses for home study in playing various musical instruments, and in the sale, as incident thereto, of books, booklets, and other articles- ( a) Represented, in advertising folders, pamphlets, circulars, letters, and other literature circulated to customers and prospective customers in the various States and in the District of Columbia, and In advertisements in periodicals of general circulation, that he had taught 700,000 pupils to play musical instruments, and that when a pupil enrolled in his said course he, the pupil, was assured of success, and that at the end of said course the average pupil was sufficiently proficient to pass. a teacher's examination; and (b) Represented, as aforesaid, that no talent was necessary, and that any pupil could, through his said course, learn to play any musical instrument, and that all pupils, regardless of their degree of talent, could be taught to play an instrument in half the time usually required, and that an automatic finger control of his invention Umbered, trained, or guided one's fingers so that they fell In the proper place automatically, and that a pupil, regardless of his talent, could quickly learn to play any jazz or classical selection and could play real tunes perfectly by note from the very start of the course, or at any point thereof;

li'acts being that not all pupils studying his sald course can play real tunes perfectly by note from the very start thereof, or at any other point therein, some measure of musical talent Is generally necessary in order to enable a person to play n musical instrument, his said course is not such that a pupil ean learn to play any such instrument without any musical talent, and aforesaid representations were otherwise exaggerated and false; With capacity and tendency to deceive anll mislead purchasers and prospective purchasers of his said currespondence lessons and courses of instruction, and to mislead a substantial portion of purchasing public into the erroneous belief that all said representations were true, and with result that a num· ber of the consuming public, as a direct consequence of the mistaken and erroneous beliefs induced by such acts and representations, purchased substantial volume of said correspondence lessons and courses, and trade was Unfairly diveited to him from competitors similarly engaged in sale and distribution of correr<ponllence lessons and courses and who truthfully represent the effectiveness thereof and re~mlts to be obtained from their study; to the iujury of competition In commerce:

lield, That such acts and practices were to the prejudice of the public and competitors and constituted unfair methods of competition. Mr. Joseph 0. Fehr for the Commission.

R. L. P. Wallace and Oo .. of New York City, for responuent. Complaint 2-!F.T.C.

Complaint Pursuant to the provisions of an Act of Corp;ress approved September 26, 1914, entitled "An Act to create a Federal Trade Commil'?sion, to define its powers and duties, and for other purposes," the Federal Trade Commission, having reason to believe that David F. Kemp, trading as United States School of Music, hereinafter referred to as respondent, has been and now is using unfair methods of competition in commerce as "commerce" is defined in said act, and it appearing to tlle Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint stating its charges in that respect as follows: PARAGRAPH 1. Respondent, David F. Kemp, trading and doing business under the trade name United States School of Music, has his principal office and place of business located at 225 Fifth A venue, in the city of New York, Slate of NewYork. He is now, and has been for a number of years, engaged in the business of distributing and selling, in commerce as herein set out, correspondence lessons and courses of instruction for home study in the art of playing various musical instruments to persons hereinafter referred to as pupils, and in selling to such pupils severally as incidental and accessory to the instruction in and to the learning, use and practice of such art, certain merchandise consisting of books, booklets, pamphlets, and other articles.

PAR. 2. Said respondent, being engaged in business as aforesaid, causes said courses of instruction and accessory material, when sold, to be transported from his principal place of business in the State of New York to the respective purchasers thereof located at various points in the States of the United States other than the State of Ne"' York. Respondent, has at all times, maintained a constant current of trade in said correspondence courses and said accessory materials, sold and distribute<! by him, in commerce betwren and. among the various States of the United States.

PAn. 3. In the course and conduct of his business, the respondent is now, nnd has been for many years, in substantial competition with other individuals and with firms and corporations likewise engaged in the business of distributing and selling correspondence lessons and courses of instruction for home study in the art of playing various musical instruments, in commerce between and among the various States of the United States.

PAn. 4. In the course of the operation of said business, and for the purpose of inducing the purchase of his correspondence lessons and courses of instruction, respondent has printed and circulated through· UNITED STATES SCHOOL OF MUSIC 873 871 Complaint out the various Stlttes to custo,mers. and prosp('ctive custoJllers, through the United States mails and otherwise, advertising folders, pamphlets, circulars, letters, and other literature, and has made use of advertisements in newspapers, magazines, and other periodicals of Widespread and interstate circulation. In all of said advertisements, and other advertising literature above referred to, the respondent has caused his trade name United States School of Music to be conspicu- ~usly displayed, together with the following statements: (a) We have taught 700,000 veople to play-more than any other school on earth.

Learn to play the United States S<!hool of Music way-more tlwn 700,000 have done so already.

(b) At the end of the course, our a veruge pupil is ready to pass a teacher's e:examination.

(c) You can actually learn to play your favorite instrunwnt two or three times faster, this amazing short cut way, (d) Automatic finger control-our own invention-limber,;, trains and guides Your fingers so that they fall in the proper place almost automatically. (e) Quickly learn to play any jazz or classical selection. (() Almost before you realize H, you are able to pick up any piece ot music and play it.

lrom the very start, you are playing 1'('!11 tuues perft>ctly by 110te. You actually learn rNtl tunes right from the very start. (g) No talent needed. Forget the old-fashioned idea that you need talent. Just rend the list of lnstrumeuts and decide which one you want to play and the Dniteu States School of Music will do the rest. (h) When you enroll for an Uniteu States School of l\Iu;;il' eour:-;e you are URsnre!l of success.

:\ll of said statements, together with many similar statements apJwnrlllg in rec;pondent's advertising literature, and in advertisements infierted in newspapers and magazines, as herein detailed, purport to be <~escriptivo of respondent's courses of instruction and their 'cffec- ~lveness in teaching pupils how to play various musical instruments. ll all of his advertising literature, including said newspaprr and llln~azine advertising, respomlent represents, through the statements an<J l'PJll'C'ECUtations hC'rPill set out and other statemrnts of ~imilar imrort and effect, (1) tlu~the has taught 700,000 pupils to play musical Instruments; (2) that at the eJlll of the course, the an•rag<' pupil is sufficiently proficient to pasb a teacher's examination; (3) that a PUpil studying rt>spondent 's course' of instruct ion Clll Le taught to Play a musical instrunwnt in one-half the time u;:ua lly n·quired; ( 4) ~at an ~automatic. finger control of r<'spmHlPnt's owu i.nwntion Jimrs, tra111s or gmdcs one's fingers so that. they fall m the proper }lla:·e automatically; (5) that a P"l)il studyiJJg rt>;:ponJt'nt's eour~e 0.£ Instruction will quickly learn to play any jazz or classical selection; (G) tllat any pupil blmlying respoml('nt':. cour:-e of instruction Complaint 24 F. T. C. can play real tunes perfectly by note from the very start of the course; (7) that no talent is necessary and that any pupil can, through respondent's course of instruction, learn to play any musical instrument; and (8) that when a pupil enrolls in the United States School of l\lusic, he is assured of success. PAn. 5. The representations made by the respondent, as herein set out in paragraph 4, are grossly exaggerated, false, misleading, and untrue. In truth and in fact, respondent has not taught 700,000 pupils through his courses of instruction and the average pupil com· pleting the course is not ready to pass a teacher's examination without other training. The courses of instruction offered by the respondent are not such that all pupils can learn to play a musical instrument in one-lwlf tlle time usually required. The respondent has not in· vented an automatic finger control that serves to limber, train or guide the pupil's fingers to such an extent that they automatically fall in the proper place on the instrument being played. All pupils studying respondent's course of instruction do not quickly learn to play any jazz or classical selection. Not all pupils studying respondent's course of instruction can play real tunes perfectly by note from the very start of the course. Some measure of musical talent is gen· erally necessary in order to enable a person to play a musical instru· ment and respondent's course of instruction is not such that a pupil can learn to play any musical instrument without any musical talent. The mere enrollment in respondent's course of instruction is not suffi· cient to insure the pupil that he will successfully learn to play any musical instrument.

PAn. 6. There are among respondent's competitors many who distribute and sell correspondence lessons and courses of instruction for home study in the art of playing various musical instruments and who do not, in any way, misrepresent the character of said lessons or the result to be obtained from a study thereof. PAn. 7. Each and all of the false and misleading statements and rep· resentations made by the respondent, as herein set out, in offering for sale and selling his correspondence lessons and courses of instruction were, and are, calculated to, and had, and now have, a capacity and tendency to mislead a substantial portion of the purchasin~ public into the erroneous belief that all of said representations are true and that after taking said lessons and courses of instruction, a pupil is able to accomplish the results claimed by the respondent. Further, as a direct consequence of the mistaken and erroneous beliefs, induced by the nets and representations of the respondent as hereinabove detailed, a nunl· her of the consuming public have purchased a substantial volume of respondent's correspondence lessons and courses of instruction with UNITED STATES SCHOOL OF MUSIC 875 871 Findings the result that trade has been unfairly diverted to the respondent from competitors likewise engaged in the business of distributing and sell· ing correspondence lessons and courses of instruction who truthfully represent the effectiveness of said lessons and courses of instruction and the results to be obtained from a study thereof. As a result, injury has been, and is now being, done by respondent to competition in commerce among and between the various States of the United States.

PAn. 8. The above and foregoing acts, practices and representations of the respondent have been, and are, all to the prejudice of the public and respondent's con1petitors as aforesaid, and constitute unfair methods of competition within the meaning and intent of Section 5 of an Act of Congress approved September 26, 1914, entitled "An Act to create a Federal Tmde Commission, to define its powers and duties, and for other purposes."

REPORT, FINDINGS AS TO THE FACTS, AND ORDER Pursuant to the provisions of an .\ct of Congress approved Septem· her 26, 1914, entitled "An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes," the Federal Trade Commission, on the 15th day of October, A. D., 1936, issued and served its complaint in this proceeding upon respondent, David P. Kemp, trading as United States School of Music, charging him with the use of unfair methods of competition in commerce in viola· tion of the provisions of said act. After the issuance of said com. Plaint and the filing of said respondent's answer thereto a stipulation as to the facts was entered into by and between the respondent and W. T. Kelley, Chief Counsel for the Commission, by which it was agreed that, subject to the approval of the Commission, the statement of facts so agreed upon should be taken as the facts in this proceeding and in lieu of testimony in support of the charges stated in the complaint or in opposition thereto; and by which stipulation it was further agreed that the Commission might proceed upon said state. ll1ent of facts to issue its report stating its findings as to the facts (including inferences which it might draw from the said stipulated facts) and its cone] usion based thereon and enter its order disposing of the proceeding without the presentation of arguments or the filing of briefs. Said stipulation as to the facts has been duly filed in the office of the Commission and approved by it. Thereafter the proceeding came on for final hearing before the Commission on said complaint, the answer thereto and the statement of facts as agreed llpon in lieu of testimony, briefs and argument having been waived Findings 24F. T.C.

and the Commission having duly consi~lered the same and being fully advised in the premises, finds that this proceeding is in the interest of the public and makes this its findings as to the facts and its conclusion drawn therefrom:

FINDINGS AS TO Tile FACTS PARAGRAPH 1. The respondent, David F. Kemp, trading and. doing business und£>r the trade name United States School of Music, has his principal office and place of business located at 225 Fifth A venue, in New York City, N. Y. He is now, and has been for forty sears, engaged in the business of distributing and selling, in commerce as herein set out, correspondence lessons and courses of instruction for home study in the art of playing various musical instruments to persons hereinaft£>r ref£>rted to as pupils, and in selling to such pupils severally as incidt'ntal an<l accessory to the instruction in and to the learning, use and practice of such art, certain merchandise consisting of books, bookh•ts, pamphlets, and other articles. PAn. 2. In the course and conduct of his business, as aforesaid, respomlent causes said cours£>s of instruction and accessory material, when sold, to be transported from his principal place of business in the State of New York to the respective purchasers thereof located at various points in the States of the United States other than the State of New York, and in the District of Columbia. Since the organization of the business, some forty years ago, more than 700,000 people have taken the courses. Respondent has at all tinws maintained a con- !Otant current of trade in sai<l correspondence comses and said accessory materials, sold and distributed by him, in commerce betw£>en and among the various States of the United States, and in the District of Columbia.

P"\R. 3. 'I'he respondent is now, and has been for many yoars, in substantial competition with other individuals and with firms, corporations, and partnerships likewise ongaged in the business of distributing and selling correspon<lence lessons and courses of instruction for home study in thp art of playing various musical instnmwnts, in conmterce L£>tween an<l among the various States of the Unitl'<l States, antl in the District of Columbia.

PAn. 4. In directing the O]Wration of his business, and for the purpose of inducing the purchase of his correspondence lE>ssons and courses of instruction, r£>spondent has printed and circnlat£><1 to cnstonu'rs and prospt>ctive customers located in the various States and in the District of Columbia, through the Unite<l States mails and otherwisP, a<hertising fol<lPrs, pamphlets, circulars, letters, and otlH'r literature, and hns also ma<le use of advertisements in magazines of UNITED STATES SCHOOL OF 1\IUSIC 877 87l. Findings general circulation throughout the United States. In all of the adver- 6sing literature above referred to, the respondent has caused his trade name, United States School of Music, to be conspicuously displayed, together with the following statements:

(a) We have taught 700,000 people to play-more than any other school on earth.

Learn to play the United States School of Music way-more than 700,000 have done so already.

(b) At the end of the course, our average pupil is ready to pass a teacher's examination.

(c) You can actually learn to play your favorite instrument two or three times faster, this amazing short cut way.

(d)i Automatic finger control-our own invention-limbers, trains and guides Your !lngers so that they fall in the proper place almost automatically. (c) Quickly learn to play any jazz or classical selection. (f) !<'rom the very start, you are playing real tunes perfectly by note. You actually learn real tunes right from the very start. (g) No talent needed. Forget the old-fashioned idea that you need talent. Just read the list of instruments and decide which one you want to play and the United States School of Music will do the rest. (h) When you enroll for an United States School of 1\Iusic course you are assured of success.

Among the statements ami representations made by the respondent since October 2, 1!>35, have been the following: Learn to play the U. S. School of l\Iusic way. l\Iore than 700,000 have done so already.

Yes, you can actually learn to play your favorite Instrument 2 to 3 times faster this amazing short-cut way.

PAn. 5. The statements and representations, as set forth in paragraph 4 lwreof, and otlwr similar thereto, serve as representations on the part of respon<lent to purchasers and prospective purchasers of ~lis correspondence lessons and courses of instruction for home study Ill the art of playing various musical instruments as to the value of saitl courses and as to the r!'sults to be obtained by subscribers to said eours<'s and have the capacity and tendency to l<'a<l purchasers and lWosp<'ctive purchasers of respondent's said cott<'spondence lessons an<l conrsps of instruction into the mistaken beliefs: ( 1) that he has taught 700,000 pupils to play musical instruments; (2) that at the end of the con rse, the a wrage pupil is sufficiently proficient to pass a trac·hcr's examination; (3) that all pupils studying respondent's <'course of instruction,· r<'gardless of their degree of musieal talent, can he taught to play a musical instrument in one-half the time Usually required; ( 4) that an automatic finger control of respondent's own im·ention limlx>rs, trains or guides one's fingers so that they fall in the proper place automatically; ( 5) that all pupils studyi11g respondent's course of instruction will, regardless of their 14<ia:iGm 3() \'ol. 24-5R 878 FEDERAL TRADE COM:l\IISSION DECISIONS Findings 24F.T.O.

degree of musical talent, quickly learn to play any jazz or classical selection; ( 6) that all pupils studying respondent's course of instruction can, regardless of their degree of musical talent, play real tunes perfectly by note from the very start of the course; ( 7) that no talent is necessary and that any pupil can, through respondent's course of instruction, learn to play any musical instrument; and (8) that when a pupil enrolls in the United States School of Music, he is assured of success; and to purchase respondent's said correspondence lessons and courses of instruction for home study in the art of playing various musical instruments on account of such beliefs.

PAR. 6. The said statements and representations made by the respondent, as herein set out in paragraphs 4 and 5 are exaggerated and have the capacity and tendency to deceive and mislead purchasers and prospective purchasers of respondent's said correspondence lessons and courses of instruction for home study in the art of playing various musical instruments.

In truth and in fact, respondent has not actually taught 700,000 pupils through his courses of instruction and the average pupil completing the course is not ready to pass a teacher's examination without other training. The courses of instruction offered by the respondent are not such that all pupils, regardless of their degree of talent, can learn to play a musical instrument in one-half the time usually required. The respondent has not invented an automatic finger control that serves to limber, train, or guide the pupil's fingers to such an extent that they automatically fall in the proper place on the instrument being played. All pupils studying respondent's course of instruction do not quickly learn to play any jazz or classical selection. Not all pupils studying respondent's course of instruction can play real tunes perfectly by note from the very start of the course, or at any other point in the course. Some measure of musical talent is generally necessary in order to enable a person to play a musical instrument and respondent's course of instruction is not such that a pupil can learn to play any musical instrument without any musical talent. The mere enrollment in respondent's course of instruction is not sufficient to insure the pupil that he will successfully learn to play any musical instrument. PAn. 7. There are among respondent's competitors manv who distribute and sell correspondence lessons and courses of inst;·action for home study in the art of playing various musical instruments and who do not represent the character of said lessons or th~ result to be obtained from a study thereof in such a way as to mislead and UNITED STATES SCHOOL OF 1\IUSIO 879 871 Order deceive purchasers or prospective purchasers into subscribing for said courses in preference to those offered by competitors. PAR. 8. Each and all of the mis:eading and deceptive statements and representations made by the respondent, as herein bet out, in offering for sale and selling his correspondence lessons and courses of instruction had and now have a capacity and tendency to mislead a substantial portion of the purchasing public into the erroneous be· lief that all of said representations are true and that after taking said lessons and courses of instruction, a pupil will be able to accom· plish the results claimed by the respondent. Further, a~:: a direct consequence of the mistaken and erroneous beliefs, induced by the acts and representations of the respondent as hereinabove detailed, a number of the consuming public have purchased a substantial volume of respondent's correspondence lessons and courses of instruction with the result that trade has been unfairly diverted to the respondent from competitors likewise engaged in the business of distributing and selling correspondence lessons and courses of instruction who truth· fully represent the effectiveness of said lessons and courses of instruction and the results to be obtained from a study thereof. As a result, injury has been, and is now being done by respondent to competition in commerce among and between the various States of the United States.

CONCLUSION The aforesaid acts and practices of the respondent, David F. Kemp, trading as United States School of Music, are to the prejudice of the Public and of respondent's competitors, and constitute unfair methods of competition in commerce, within the intent and meaning of Section 5 of an Act of Congress, approved September 26, lVH, entitled ''An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes."

ORDER TO CEASE AND DESIST . This proceeding having been heard by the Federal Trade Commis- EHon upon the complaint of the Commission, the answer of the respondent, and the agreed stipulation of facts entered into between the respondent herein, David F. Kemp, trading as United States School of Music, and ,V, T. Kelley, Chief Counsel for the Commission, which provides, among other things, that without further evidence or other Intervening procedure, the Commission may issue and serve upon th~ respondent herein findings as to the facts and conclusion based thereon and an order disposing of the proceedings, and the Commission having 880 FEDERAL TRADE COl\Il\IISSION DECISIONS Order 24F.T. C.

made its findings as to the facts and conclusion t)1at. said respondent has violated the provisions of an Act of Congress, approved September 20, 1914, entitled "An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes." It is ordered, That the respondent, David F. Kemp, individually, and trading as United States School of Music, or trading under any other name, his representatives, agents, and employees, in connection with the advertising, offering for sale, and sale and distribution of courses of instruction for home study in the art of playing various musical instruments in interstate commerce or in the District of Columbia, do forthwith cease and desist from: Uepresenting in newspapers and magazines and through circulars, catalogues, labels, or in any other form of printed matter or by radio broadcasting, or in any other way or manner: 1. That he has taught 700,000 pupils to play musical instruments; 2. That at the end of the course, the average pupil is sufficiently proficient to pass a teacher's examination; 3. That all pupils studying respondent's course of instruction, regardless of their degree of talent, can be taught to play a musical instrument in one-half the time usually required; 4. 'I11at an automatic finger control of respondent's own invention limbers, trains or guides one's fingers so that they fall in the proper place automatically;

5. That a pupil studying respondent's course of instruction will, regardless of having musical talent, quickly learn to play any jazz or classical selection ;

6. That any pupil can, regardless of having musical talent by studying respondent's course of instruction, play real tunes perfectly by note from the very start of the course or at any point in the course; 7. That no talent is necessary and that any pupil can, through respondent's course of instruction, learn to play any musical instrument;

8. That when a pupil enrolls in the United States School of :Music, he is assured of success;

nnd from making any other representations of similar tenor or import. And it is hereby further ordered, That the said respondent shall within GO days from the date of the service upon it of this order file with this Commission a report, in writing, setting forth the manner and form ]n which lt shall have complied with this order. GENERAL ELECTRIC CO. ET AL. 881 Syllabus

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