Keystone Silver, Inc.
Volume 10 · 10 F.T.C. 253
product labelingdeceptive advertising
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Keystone Silver, Inc., 10 F.T.C. 253 (1926). Consumer Law Library, https://consumerlawlibrary.org/decisions/v010-0033
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IN THE MATTER OF KEYSTONE SILVER, INC. , FORMERLY KEYSTONE METAL SPINNING & STAMPING COMPANY COMPLAINT ( SYNOPSIS ) , FINDINGS, AND ORDER IN REGARD TO THE ALLEGED VIOLATION OF SECTION 5 OF AN ACT OF CONGRESS APPROVED SEPTEMBER 26, 1914 Docket 1163-July 7, 1926 SYLLABUS : Where it had been long known that the city of Sheffield, England, and its vicinity constituted that country's largest producing area of silverware and silver-plated ware and the center of its silver industry, and such products there made had come to be highly regarded by the trade and public, and the words " Sheffield", " Sheffield Silver", " Sheffield Silver-plated Ware", had come to denote to a substantial portion of the public that the products so designated had been manufactured in Sheffield, England, and were of the quality or nature which had become associated with that name and industry; and thereafter an American manufacturer of silver-plated ware made by the electroplating process, (a) Sold said ware with the words " Sheffield Plate" and other combinations including the word " Sheffield " impressed thereon, notwithstanding the fact that the same was not manufactured in Sheffield, but was of domestic origin and not that quality associated with the term " Sheffield" as above set forth; with the effect of inducing the purchase of the aforesaid ware thus misrepresented as to origin and quality, by a substantial portion of the trade and public in preference to the product of competitors dealing in silver-plated ware manufactured in Sheffield, England, and of competitors dealing in the products not there manufactured and not thus misrepresented, including concerns which, in the absence of any fixed standards for the ware in question, fairly and truthfully represented and identified their products by a firm or house name or nondescriptive trade name, the standard for which they severally fixed and determined or in unison agreed upon and maintained, and to the prejudice and serious injury of the aforesaid competitors from whom trade was thereby diverted ; (b) Sold silver-plated ware with the words " Quadruple Plate " and other combinations including the word Quadruple " impressed thereon, notwithstanding the fact that said ware had not been coated or plated with silver four times and did not contain a thickness or weight of silver-plating equivalent to that formerly applied by four coatings, and was not of the quality and value associated in the minds of the trade and public with the word " Quadruple " or the words " Quadruple Plate ", with the effect of misleading and deceiving the public and of diverting trade from and otherwise injuring competitors dealing in and truthfully and properly describing silver-plated ware coated with silver four times or given one coating equivalent in thickness to that formerly obtained by the four, and of the quality and value associated with the word " Quadruple " as above set forth, and competitors dealing in ware not of the aforesaid quality and value and not thus misdescribed or designated : Complaint 10 F. T. C.
Held, That the sale of products branded as above set forth constituted an unfair method of competition.
Mr. John R. Dowlan for the Commission.
Mr. Morris Kirschstein, of New York City, for respondent. SYNOPSIS OF COMPLAINT Reciting its action in the public interest, pursuant to the provisions of the Federal Trade Commission Act, the Commission charged respondent, a New York corporation, engaged in the manufacture of silver-plated ware, and in the sale thereof to wholesale and retail dealers in various States, and with principal office and place of business in New York City, with misbranding or mislabeling in violation of the provisions of section 5 of such act, prohibiting the use of unfair methods of competition in interstate commerce . Respondent, as charged, stamped or impressed the words " Sheffield Plate " and other combinations of words including the word " Sheffield ", upon silver-plated ware, not made in Sheffield, England, nor its vicinity, nor of the quality associated with the terms " Sheffield Silver " and " Sheffield Plate " and the silver industry of Sheffield, England, nor made by the process originally associated with the word " Sheffield", but made by the electroplating process, and sold the same so stamped or impressed, with the capacity and tendency to create the impression among a substantial portion of the trade and public that such ware was manufactured in Sheffield and is of the quality associated with the terms " Sheffield Silver " and " Sheffield Plate " , and with the effect of creating an undue preference for such ware and inducing the purchase thereof by such trade and public in preference to that made and sold by respondent's competitors, some of whom deal in wares manufactured in Sheffield, and others of whom refrain from the use of such terms in connection with wares not there manufactured.¹ Respondent further, as charged, sold certain of its electroplated commodities upon which it had caused to be stamped or impressed the words " Quadruple Plate " ad other similar designations containing the word " Quadruple", with the tendency and capacity to mislead substantial portions of the public and those contemplating the purchase of such commodities for resale to the public into believing that said ware had been coated or plated with silver four times or contained a fourfold thickness of silver-plating; or that it contained, or had been plated or coated with a four times heavier silver plate than silver plate of substantial thickness or weight only, The complaint is similar to that in the Busch case, the synopsis of which is somewhat fuller. See p. 217.
KEYSTONE SILVER, INC. 267 265 Findings or was " thickly or heavily plated or of a very durable and lasting quality or of a quality superior to similar plated commodities not so stamped and marked "; the fact being that said products had not been coated or plated with silver four times,did not contain a fourfold thickness of silver-plating or a plating or coating four times thicker or heavier than silver-plate of substantial thickness and weight only, and were not " of a quality superior in general to silverplated articles not so stamped or marked "; with the effect of creating an undue preference for the aforesaid commodities and inducing the purchase thereof by a substantial portion of the public and those purchasing for resale thereto " in preference to similar commodities manufactured and sold by respondent's competitors, many of whom do not mark or stamp their products with the aforesaid words or other designations containing the word ' Quadruple. '" Such acts and things done by respondent were, as alleged all to the prejudice of the public and respondent's competitors. Upon the foregoing complaint, the Commission made the following REPORT, FINDINGS AS TO THE FACTS, AND ORDER Pursuant to the provisions of an act of Congress approved September 26, 1914, the Federal Trade Commission issued and served an amended complaint upon the respondent, Keystone Silver, Inc. , formerly the Keystone Metal Spinning & Stamping Co., charging it with the use of unfair methods of competition in commerce in violation of the provisions of section 5 of said act. The respondent having entered its appearance, the chief counsel for the Federal Trade Commission and the respondent thereafter signed and filed a stipulation containing an agreed statement of facts and the further agreement that the said statement of facts might be taken in lieu of all testimony and other evidence in this proceeding, and that the Commission might proceed further upon the agreed facts to make its report in the proceeding and its findings as to the facts and enter its order disposing of the proceeding without briefs or oral argument.
Thereupon this proceeding came on for decision and the Commission, having fully considered the record and being fully advised in the premises, makes this its findings as to the facts and its conclusion drawn therefrom :
FINDINGS AS TO THE FACTS PARAGRAPH 1. Respondent is a corporation organized under the laws of the State of New York with its principal office and place of Findings 10 F. T. C.
business in the City of New York in said State. It is engaged in the manufacture of silver-plated ware as hereinafter described and the sale thereof to wholesale and retail dealers located at points in various States of the United States. It causes said products, when so sold, to be transported from its said principal place of business in the City and State of New York into and through other States of the United States to said purchasers at their respective points of location. In the course and conduct of its said business, respondent competes with other corporations, partnerships, and individuals engaged in the manufacture and/or sale of silver-plated ware in interstate commerce between and among the various States of the United States.
PAR. 2. Respondent and its competitors use, in the manufacture of their products, the electroplating process, which is a method of covering à base metal with an adherent coating of silver by the electrolysis of silver salts. The silver-plated ware thus produced varies in quality and value according to the composition of the base metal, the workmanship upon its form and the decoration, the amount and fineness of the silver deposited upon it and left upon it after the finishing process, and the protection of the surfaces exposed to wear and abrasion. There are no fixed standards for the composition of the base metal or for the fineness or quality of silver to be applied generally or to wearing surfaces, so that the purchasing public is obliged to depend upon the reputation of the maker of such silver-plated ware, or upon the reputation of the trade name or brand attached thereto, or upon the representations of the maker or seller thereof, in purchasing said silver-plated ware, since the quality of the ware can not be determined except by laboratory tests.
PAR. 3. In the course and conduct of its said business for more than a year last past respondent has manufactured and sold silverware upon which it has stamped or impressed the words " Sheffield Plate " and other combinations of words including the word " Sheffield," and such ware is ultimately offered for sale and sold to the purchasing public. Respondent has also, during the same period, manufactured and sold silver-plated ware upon which it has stamped or impressed the words " Quadruple Plate" and other combinations of words including the word " Quadruple," and such ware is ultimately offered for sale and sold to the purchasing public. PAR. 4. About the year 1742 there was originated in Sheffield, England, a process for the production of silver-plated ware, which process involved the welding of a silver plate to one or both sides of a sheet or bar of copper so as to form one thoroughly coherent KEYSTONE SILVER, INC. 269 265 Findings mass whichwas rolled to the desiredgauge and subsequently worked into the desired form. The wareproducedby this process was properly known as " copper rolled plate" though this name was not used as a trade name or designation. The copper rolled plate of Sheffield, England, acquired a very considerable reputation for excellence inquality,workmanship,anddesign,andthough the name "Sheffield " was notgenerally impressed upon or affixed to the ware itself, which was identified by the makers' registered marks, the copper rolled plate came to be generally known and is still known as " Sheffield." While the cheaper electroplating process displaced copper rolled plate which practically went out of production, there have been and still are from time to time importations of the copper rolled plate into the United States and there is a considerable trade incopper rolled plate in this country atprices which reflect not only its value as plated ware but its artistic and historic value as well. The name " Sheffield " as applied to silver-plated ware at the present time implies a quality and a value peculiar to the copper rolledplate process as well as the process itself and its use is a representation thereof.
PAR. 5. Many years prior to the use ofthe words " Sheffield Plate " and other combinations of the word " Sheffield" by respondent as hereinbefore set out, the silversmiths of the city of Sheffield, England, and vicinity adopted the comparatively new electroplating process, in lieu of the older copper rolled-plate process which was practically abandoned, and maintained through the use of the electroplating process the high reputation for quality which they had acquired in the older process. The city of Sheffield, England, and its vicinity, have been continuously since many years prior to the use of the word " Sheffield" by respondent, and are still quite generally known to be, the largest producing area of silverware and silver-plated ware in England, and the center of and predominant place in the silver industry of that country. Silverware and silverplated ware made by the silversmiths of Sheffield, England, have been since many years prior to the use of the word " Sheffield " by respondent, and still are, highly regardedby the trade and the public' in the United States, England, and other countries, as of uniform, reliable, and dependable quality; and the words " Sheffield ", " Sheffield Silver ", " Sheffield Plate ", and" Sheffield Silver-plated Ware ", when used in connection with silverware and silver-plated ware have signified and denoted, and now signify and denote, to a substantiali portion of the public that such silverware and silver-plated ware were manufactured in Sheffield, England, and are of the quality which has become associated with thatname and industry. Findings 10 F. T. C.
PAR. 6. The use by respondent of the term " Sheffield Plate " and other combinations of words including the word " Sheffield " as set out in paragraph 3 herein has the capacity and tendency to create the impression among a substantial portion of the trade and the purchasing public that the silver-plated ware upon which such words appear was manufactured in Sheffield, England, and is of the quality which has been and still is associated with the terms " Sheffield ", " Sheffield Silver ", " Sheffield Plate ", and the silver industry of Sheffield, England; whereas in truth and in fact the silver-plated ware sold by respondent with said terms marked or stamped upon it is not manufactured in Sheffield, England, or in its vicinity, but is made in the United States of America, and is not of the quality which has been and still is associated with the terms " Sheffield ", " Sheffield Silver ", and " Sheffield Plate", and the silver industry of Sheffield, England; and the use of these terms by respondent is a misrepresentation of the origin and quality of respondent's ware, and is confusing and misleading, and tends to create, and does create an undue preference for such silver-plated ware among, and tends to induce and does induce the purchase of such ware by,a substantial portion of the trade and public in preference to silver-plated ware manufactured and sold by respondent's competitors, some of whom deal in wares which are manufactured in Sheffield, England, and others of whom refrain from the use of such terms in connection with wares not manufactured in Sheffield, England, the respondent thereby diverting trade from its competitors truthfully marking the wares sold by them.
PAR. 7. There are competitors of respondent in the manufacture and sale of silver-plated ware who are not endeavoring to induce the sale of their products to the public by representing them as " Sheffield " either with reference to process of manufacture or quality, but, recognizing that there is no fixed standard by which the value or quality of silver-plated ware can be represented to the purchasing public, have adopted and are following the practice of identifying their products by a firm or house name or by a nondescriptive trade name, the standard for which they severally determine or in unison agree upon and maintain. The competitive operations of such manufacturers fairly and truthfully representing their products to the public, are seriously injured by the practices of the respondent misrepresenting the said quality and process of manufacture of its products as aforesaid. PAR. 8. For many years during the development of the electroplating process, large quantities of silver-plated ware of high grade and excellent quality which had been coated or plated four times before the desired thickness or weight of silver plate was obtained KEYSTONE SILVER, INC. 271 265 Findings were marketed throughout the United States under the brand and designation of " Quadruple" , this word being in some instances accompanied by the name of the maker or seller; and the word " Quadruple ", when used in connection with silver-plated ware became associated in the minds of the trade and the purchasing public with a high grade and excellent quality of silver-plated ware which had been coated or plated four times. For a number of years last past the electroplating process has been perfected so that the desired weight or thickness of silver-plating can now be obtained with one coating or plating, by which process a thickness of silver and a quality of plated ware similar to that formerly obtained with the use of four coatings of silver can be and are produced. This fact has become generally known to the trade and the public, so that the word " Quadruple " has come to mean, and now means, a thickness of plating and a quality similar to that formerly obtained by the use of four coatings of silver.
PAR. 9. The silver-plated ware sold by respondent and marked with the word " Quadruple " as set out in paragraph 3 hereof, is not silver-plated ware which has been coated or plated with silver four times, and does not contain a thickness or weight of silver plating similar to that which was formerly obtained by four coatings, and is not of the quality and value which are associated in the minds of the trade and the purchasing public with the word " Quadruple " as applied to silver-plated ware.
PAR. 10. The use by respondent of the word " Quadruple" to designate and describe silver-plated ware, as set out in paragraph 3 hereof, is false and misleading, and tends to, and does, mislead and deceive the trade and the purchasing public by causing them to believe that the silver-plated ware so described has been coated or plated with four coatings of silver, or has been given a single coating of silver equal in thickness to that formerly applied by four coatings, and is of the quality and value associated with the word " Quadruple " as aforesaid.
PAR. 11. There are competitors of respondent mentioned in paragraph 1 hereof, who sell silver-plated ware which has been coated with silver four times, or which has been given a single coating of silver equal in thickness to that which was formerly applied by four platings, and is of the quality and value commonly associated in the mind of the trade and the public with the word " Quadruple ", and who truthfully and properly designate and describe their products. There are others among respondent's competitors who sell silverplatedware which is not of the quality and value associated with the word " Quadruple", and who do not use the word " Quadruple " to designate and describe their ware. The practices of respondent as Order 10 F. T. C.
set out herein tend to, and do divert trade from and otherwise injure both classes of its competitors.
CONCLUSION The practices of this respondent, under the conditions and circumstances described in the foregoing findings, are to the injury and prejudice of the public and respondent's competitors, and are unfair methods of competition in commerce, and constitute a violation of section 5 of an act of Congress approved September 26, 1914, entitled "An act to create a Federal Trade Commission, to define its powers and duties, and for other purposes ". ORDER TO CEASE AND DESIST This proceeding having been heard by the Federal Trade Commission upon the amended complaint of the Commission and the stipulation as to the facts entered into by the chief counsel for the Commission and the respondent, and the Commission having made its findings as to the facts and its conclusion that respondent has violated the provisions of section 5 of an act of Congress approved September 26, 1914, entitled "An act to create a Federal Trade Commission, to define its powers and duties, and for other purposes", It is now ordered, That respondent, Keystone Silver, Inc., its agents, servants, employees, and representatives do cease and desist : From employing or using in connection with the sale of silverplated ware which was not made in Sheffield, England, the word " Sheffield " alone or in combination with any other word or words, sign, symbol, or device to describe or designate such silver-plated ware either by stamping or impressing the name " Sheffield " thereon or in any other manner; and From employing or using in connection with the sale of silverplated ware which has not been plated or coated with silver applied in four coatings, or has not been given a single plating of silver equivalent in amount to that which was formerly applied in four coatings, the word " Quadruple" alone or in combination with any other word or words, sign, symbol, or device to designate or describe such silver-plated ware, either by stamping or impressing the word "Quadruple " thereon or in any other manner. And it is further ordered, That respondent shall within thirty days from notice thereof file with the Commission a report setting out in detail the manner and form in which it has complied with the order of the Commission herein set forth. SUPERIOR SILVER CO., INC. 273 Complaint