Tire Advertising And Labeling Guides
16 CFR Part 228 · Guides · in the Code of Federal Regulations 1968-1995 (27 annual editions)
Scanned CFR pages, OCR text may contain errors; the linked Library of Congress PDF is the authority. Not legal advice; not affiliated with the FTC. These rules and guides are historical: most were rescinded or replaced, so do not assume any is in force.
Latest edition: Library of Congress, 1995 CFR · Earliest edition: 1968 CFR
Text (1995 edition, OCR)
SUBCHAPTER B—GUIDES AND TRADE PRACTICE RULES— (Continued) PARTS 150—227 (RESERVED) PART 228—TIRE ADVERTISING AND LABELING GUIDES Sec. 228.0 ‘Industry Product’ Member’’ defined. 228.0-1 Use of guide principles. 228.1 Tire description. 228.2 Designations of grade, line, level, or quality. 228.3 Deceptive designations. 228.4 Original equipment. 228.5 Comparative quality and performance claims. 228.6 Ply count, plies, ply rating. 228.7 Cord materials. 228.8 ‘‘Change-Overs,” Offs,’’ etc. 228.9 Retreaded and used tires. 228.10 Disclosure that products are obsolete or discontinued models. 228.11 Blemished, imperfect, defective, etc., products. 228.12 Pictorial misrepresentations. 228.13 Racing claims. 228.14 Bait advertising. 228.15 Deceptive pricing. 228.16 Guarantees. 228.17 Safety or performance features. 228.18 Other claims and representations. 228.19 Snow tire advertising. AUTHORITY: Secs. 5, 6, 38 Stat. 719, as amended, 721; 15 U.S.C. 45, 46. SOURCE: 32 FR 15525, Nov. 8, 1967, unless otherwise noted. §228.0 “Industry Product” try Member” defined. As used in this part, the terms ‘‘In- dustry Product” or ‘Product’’ shall mean pneumatic tires for use on pas- senger automobiles, station wagons, and similar vehicles, or the materials used therein. The term ‘‘Industry Mem- ber’? shall mean: All persons or firms who are engaged in the manufacture, sale or distribution of industry prod- ucts as above defined whether under the manufacturer’s or a private brand; and the manufacturers of passenger automobiles, station wagons, and simi- lar vehicles for which industry prod- ucts are provided as original equip- ment. and “Industry “New Car Take and “Indus- §228.0-1 Use of guide principles, The following general principies will be used in determining whether termi- nology and other direct or indirect rep- resentations subject to the Commis- sion’s jurisdiction regarding industry products conform to laws administered by the Commission. $228.1 Tire description. (a) The purchase of tires for a motor vehicle is an extremely important mat- ter to the consumer. Not only are sub- stantial economic factors involved, but in most instances the purchaser will entrust the safety of himself and oth- ers to the performance of the product. (b) To avoid being deceived, the consumer must have certain basic in- formation. Certain of this information should be provided before the purchaser makes his choice but other is essential throughout the life of the tire. (1) Disclosure before the sale. The fol- lowing information should be disclosed in point of sale material which is prominently displayed and of easy ac- cess, on the premises where the pur- chase is to be made in order to appraise the consumer: (i) Load-carrying capacity of the tire. This information is essential to assure the purchaser that the tires he selects are capable of safely carrying the in- tended load. This informatior should consist of the maximum load-carrying capacity as related to various rec- ommended air pressures and may in- clude data which indicates the effect such varying pressures will have on the operation of the automobile. All such information shall be based on actual tests utilizing adequate and _ tech- nically sound procedures. The test pro- cedures and results shall be in writing and available for inspection. (ii) Generic name of cord material. Dif- ferent cord materials can have per- formance characteristics that will af- fect the consumer’s selection of tires. These various characteristics are wide- ly advertised, and the consumer is aware of the distinctions. Without a disclosure of the generic name of the § 228.2 cord material, the consumer is unable to consider this factor in his purchase. (iii) Actual number of plies. Consumers have preference for industry products of a stated type of construction (e.g., 2 ply v. 4 ply). Without adequate disclo- sure the consumer is denied the basis for considering this factor in his selec- tion. . NOTE: Where the tire is of radial construc- tion the ply count disclosure will be satisfied by the statement ‘radial ply.” (2) Disclosure on the tire. The follow- ing information should be clearly dis- closed in a permanent manner on the outside wall of the tire: (i) Size. Size is extremely important not only to insure that the tire will fit the vehicle wheel, but because it also is a determining factor as to the load-car- rying capacity of the vehicle. (ii) Whether tire is tubeless or tube type. (ili) Actual number of plies. NOTE: Where the tire is of radial construc- tion the ply count disclosure will be satisfied by the statement “radial ply.” (3) Other disclosures—(i) Generic name of cord material used in ply. A disclosure of the generic name of the cord mate- rial] used in the ply of the tire should be made on a label or tag prominently displayed on the tire itself, and affixed in such a fashion that it cannot be eas- ily removed prior to sale. (ii) Load-carrying capacity and infla- tion pressure. One of the most impor- tant factors in obtaining tire perform- ance is proper care and use. Included in such care is inflating the tire to the re- quired level as related to load-carrying capacity and use. To insure that such pressures are maintained by the user and the tire is not overloaded beyond its safe capacity, a table or chart should be provided for retention by the purchaser. This will apprise the pur- chaser of the load-carrying capacity of the tires as related to the range of rec- ommended air pressures and use. It may also supply data which indicate the effect such varying pressures will have on the operation of the auto- mobile. NOTE: Automobile manufacturers who pro- vide tires as original equipment with new automobiles should incorporate such infor- mation in the owner’s manual given to new car purchasers. 16 CFR Ch. | (1-1-95 Edition) (Guide 1] (82 FR 15525, Nov. 8, 1967, as amended at 33 FR 982, Jan. 26, 1968] §228.2 Des tions of de. level, caignatiee eras (a) There exists today no industry- wide, government or other accepted system of quality standards or grading of industry products. Within the indus- try, however, a variety of trade termi- nology has developed which, when used in conjunction with consumer trans- actions, has the tendency to suggest that a system of quality standards or grading does in fact exist. Typical of such terminology are the expressions “line,”’ “‘level,’’ and ‘‘premium.’’ The exact meaning of such terminology may vary from one industry member to another. Therefore, the ‘‘lst line’ or £100 level’? or ‘“‘premium”’ tire of one industry member may be grossly infe- rior to the ‘lst line’’ or ‘‘100 level’’ or “premium” tire of another member since in the absence of an accepted sys- tem of grading or quality standards, each member can determine what “line,”’ ‘level,’ or ‘“‘premium’’ classi- fication to attach to a tire. (b) The consumer does not under- stand the significance of the absence of accepted grading or quality standards and is likely to assume that the expres- sions “line,” “level,’’ and ‘“premium”’’ connote valid criteria. Since the consumer is likely to misinterpret the meaning of such terminology, he may be deceived into purchasing an inferior product because it has been given such designation. (c) In the absence of an accepted sys- tem of grading or quality standards for industry products, it is improper to represent, either through the use of such expressions as “‘line,’’ ‘‘level,’’ “premium” or in any other manner, that such a system exists, unless the representation is accompanied by a clear and conspicuous disclosure: (1) That no industrywide or other ac- cepted system of quality standards or grading of industry products currently exists, and (2) That representations as to grade, line, level, or quality, relate only to the private standard of the marketer of the tire so described (e.g., “XYZ first line’’). line, Federal Trade Commission (d) Additionally, products should not be described as being ‘‘first line’ unless the products so described are the best products, exclusive of premium quality products embodying special features, of the manufacturer or brand name dis- tributor applying such designation. (Guide 2] §228.3 Deceptive designations. In the advertising or labeling of prod- ucts, industry members should not use designations for grades of products they offer to the public: (a) Which have the capacity to de- ceive purchasers into. believing that such products are equal or superior to a better grade or grades of their prod- ucts when such conclusion would be contrary to fact (for example, if the “first line’ tire of a manufacturer is designated as ‘Standard,’ ‘‘High Standard,” or “Deluxe High Standard,” the tires of that manufacturer which are of lesser quality should not be des- ignated or described as ‘‘Super Stand- ard,” “Supreme High Standard,”’ “Super Deluxe High Standard,’ or “Premium’’), or (b) Which are otherwise false or mis- leading. NOTE: When a manufacturer applies a des- ignation to a product which falsely rep- resents or implies the product is equal or su- perior in quality to its better grade or grades of products, it is responsible for any result- ing deception whether it is a direct result of the designation or a result of the placing in the hands of others a means and instrumen- tality for the creation by them of a false and deceptive impression with respect to the comparative quality of products made by that manufacturer. (Guide 3] $228.4 Original equipment. Original equipment tires are under- stood to mean the same brand and quality tires used generally as original equipment on new current models of vehicles of domestic manufacture. A tire which was formerly but is not cur- rently used as “Original Equipment,”’ should not be described as “Original Equipment” without clear and con- spicuous disclosure in close conjunc- tion with the term, of the latest actual year such tire was used as ‘Original Equipment.” (Guide 4) § 228.6 §228.5 Comparative quality and formance claims. v per Representations and claims made by industry members that their products are superior in quality or performance to other products should not be made unless: (a) The representation or claim is based on an actual test utilizing ade- quate and technically sound procedures of the performance of the advertised product and of the product with which it is compared; the test procedure, re- sults of which are in writing and avail- able for inspection; and (b) The basis of the comparison is clearly stated and the comparison is based on identical conditions of use. Dangling comparatives should not be used. (c) Claims or representations that one tire is comparable or identical to another should not be used unless the advertiser is able to establish that such tires are comparable not only as re- spects the molds in which the tires are made, but also as respects all signifi- cant materials used in their construc- tion. [Guide 5) $228.6 Ply count, plies, ply rating. A ply is a layer of rubberized fabric contained in the body of the tire and extending from one bead of the tire to the other bead of the tire. The consumer is interested in, and is enti- tled to know, certain information in regard to plies in tires. However, a great deal of terminology connected with plies which is utilized in advertis- ing has the tendency to confuse and de- ceive the public and is accordingly in- appropriate. (a) It is improper to utilize any state- ment or depiction which denotes or im- plies that tires possess more plies than they in fact actually possess. Phrases such as “Super 6’ or “Deluxe 8” as de- scriptive of tires of less than 6 or 8 plies, respectively, should not be used. (b) The actual number of plies in a tire is not necessarily determinative of the ultimate strength, performance or quality of the product. Variations in the amount and type of fabric utilized in the ply and other construction fea- tures of the tire will determine the ul- timate strength, performance or qual- ity of the product. Through variations § 228.7 in these construction aspects, a tire of a stated number of plies may be infe- rior in strength, quality, and perform- ance to another tire of lesser actual ply count. Accordingly, it is improper to represent in advertising, or otherwise, that solely because a product has more plies than another, it is superior. (c)(1) The expression ‘“‘ply rating’ as used in the trade is an index of tire strength. Each manufacturer, however, has his own system of computing ‘“‘ply rating.’’ Thus, a product of one indus- try member of a stated “ply rating’ is not necessarily of the same strength as the product of another member with the identical rating. While the expres- sion “ply rating’? may have signifi- cance to industry members, in the ab- sence of a publicized system of stand- ardized ratings, the use of such expres- sions in connection with sales to the general public may be deceptive. (2) To avoid deception, the expression “ply rated’ or “ply rating’? or any similar language should not be used unless said claim is based on actual tests utilizing adequate and _ tech- nically sound procedures, the results of which are in writing and available for inspection. Further, certain disclosures must be made when such expressions are used in connection with consumer transactions. (3) When ply rating is stated on the tire itself, it must be accompanied in immediate conjunction therewith, and in identical size letters, the disclosure of the actual ply count. In addition, there must be a tag or label attached to the tire or its packaging, of such permanency that it cannot easily be re- moved prior to sale to the consumer, which tag or label contains a clear and conspicuous disclosure: (i) That there is no industrywide defi- nition of ply rating; and (ii) Of the basis of comparison of the claimed rating. (For example, ‘‘2-ply tire, 4-ply rating means this 2-ply tire is equivalent to our current or most re- cent 4-ply nylon cord tire.’’) (4) When ply rating is used in adver- tising or in other sales or promotional materials, in addition to the disclosure of actual ply count as indicated, it must be accompanied by the disclosure: (i) That there is no industrywide defi- nition of ply rating; and 10 16 CFR Ch. | (1-1-95 Edition) (ii) Of the basis of comparison of the claimed rating. (For example, ‘2-ply tire, 4-ply rating means this 2-ply tire is equivalent to our current or most re- cent 4-ply nylon cord tire.’’) [Guide 6) $228.7 Cord materials. (a) The fabric that is utilized in the ply is known as the cord material. The use of a particular type of cord mate- rial may be determined by the use to which the tire will be placed. One type of cord material may provide one de- sired characteristic, but not be used be- cause of other characteristics which may be unfavorable. (b) The type of cord material utilized in a tire is not necessarily determina- tive of its ultimate quality, perform- ance or strength. Through variations in the denier of the material, the amount to be used and other construc- tion aspects of the tire, the ultimate quality, performance, and strength is determined. (c) It is improper to represent in ad- vertising, or otherwise, that solely be- cause a particular type of cord mate- rial is utilized in the construction of a tire, it is superior to tires constructed with other types of cord materia]. Such advertising is deceptive for it creates that impression in the consumer’s mind whereas in fact it does not take into consideration the other variable aspects of tire construction. (d) When the type of cord material is referred to in advertising, it must be made clear that it is only the cord that is of the particular material and not the entire tire. For example, it would be improper to refer to a product as “Nylon Tire.’’ The proper description is ‘Nylon Cord Tire.’’ Similarly, when the manufacturer of the cord material is mentioned, it should be made clear that he did not manufacture the tire. For example, a tire should be described as “Brand X Nylon Cord Material’’ and not ‘Brand X Nylon Tire.” (e) Cord material should be identified by its generic name when referred to in advertising. [Guide 7] $228.8 “Change-Overs,” “New Take Offs,” etc. Industry products should not be rep- resented as ‘“‘Change-Overs’’ or ‘“‘New Car Take Offs” unless the products so Car Federal Trade Commission described have been subjected to but insignificant use necessary in moving new vehicles prior to delivery of such vehicles to franchised distributor or re- tailer. ‘‘Change-Overs’”’ or ‘“‘New Car Take Offs’’ should not be described as new. Advertisements of such products should include a clear and conspicuous disclosure that ‘Change-Overs’’ or “New Car Take Offs” have been sub- jected to previous use. [Guide 8] $2289 Retreaded and used tires. Advertisements. of used or retreaded products should clearly and conspicu- ously disclose that same are not new products. Unexplained terms, such as “New Tread,’’ ‘““Nu-Tread’’ and “Snow Tread’’ as descriptive of such tires do not constitute adequate disclosure that tires so described are not new. Any terms disclosing that tires are not new also shall not misrepresent the per- formance, the type of manufacture, or any other attribute of such tires. See § 228.18. [Guide 9] [32 FR 15525, Nov. 8, 1967, as amended at 58 FR 64882, Dec. 10, 1993) $228.10 Disclosure that products are obsolete or discontinued models. Advertisements should clearly and conspicuously disclose that the prod- ucts offered are discontinued models or designs or are obsolete when such is the fact. Nore: The words ‘“‘model’’ and ‘‘design” used in connection with tires include width, depth, and pattern of the tread as well as other aspects of their construction. [Guide 10) $228.11 Blemished, imperfect, defec- tive, etc., prod: Advertisements or products which are blemished, imperfect, or which for any reason are defective, should con- tain conspicuous disclosure of that fact. In addition, such products should have permanently stamped or molded thereon or affixed thereto and to the wrappings in which they are encased a plain and conspicuous legend or state- ment to the effect that such products are blemished, imperfect, or defective. Such markings by a legend such as “XX” or by a color marking or by any other code designation which is not 11 § 228.14 generally understood by the public are not considered to be an adequate dis- closure. (Guide 11) $228.12 Pictorial misrepresentations. (a) It is improper to utilize in adver- tising, any picture or depiction of an industry product other than the prod- uct offered for sale. Where price is fea- tured in advertising, any picture or de- piction utilized in connection there- with should be the exact tire offered for sale at the advertised price. (b) For example, it would be improper to depict a white side wall tire with a designated price when the price is ap- plicable to black wall tires. Such prac- tice would be improper even if a disclo- sure is made elsewhere in the adver- tisement that the featured price is not for the depicted whitewalls. [Guide 12] $228.13 Racing claims. (a) Advertising in connection with racing, speed records, or similar events should clearly and conspicuously dis- close that the tires on the vehicle are not generally available all purpose tires, unless such is the fact. (b) The requirement of this section is applicable also to special purpose rac- ing tires, which although available for such special purpose, are not the adver- . tiser’s general purpose product. (c) Similarly, designations should not be utilized in conjunction with any in- dustry product which falsely suggest, directly or indirectly, that such prod- uct is the identical one utilized in rac- ing events or in a particular event. (Guide 13) $228.14 Bait advertising. (a) Bait advertising is an alluring but insincere offer to sell a product which the advertiser in truth does not intend or want to sell. Its purpose is to obtain leads as to persons interested in buying industry products and to induce them to visit the member’s premises. After the person visits the premises, the pri- mary effort is to switch him from buy- ing the advertised product in order to sell something else, usually at a higher price. (b) No advertisement containing an offer to sell a product should be pub- lished when the offer is not a bona fide effort to sell the advertised product. § 228.15 Among the acts and practices which will be considered in determining if an advertisement is bona fide are: (1) The advertising of a product at a price applicable only to unusual or off size tires or for special purpose tires; (2) The refusal to show or sell the product offered in accordance with the terms of the offer; (8) The failure to have available at all outlets listed in the advertisement a sufficient quantity of the advertised product to meet reasonably anticipated demands, unless the advertisement clearly and adequately discloses that the supply is limited and/or the mer- chandise is available only at des- ignated outlets; (4) The disparagement by acts or words of the advertised product or the disparagement of the guarantee, credit terms, or in any other respect in con- nection with it; (5) Use of a sales plan or method of compensation for salesmen or penaliz- ing salesmen, designed to prevent or discourage them from selling the ad- vertised product. (Guide 14) §228.15 Deceptive pricing. (a) Former price comparisons. One form of advertising in the replacement mar- ket is the offering of reductions or sav- ings from the advertiser’s former price. This type of advertising may take many forms, of which the following are examples: Formerly $———-— Reduced to $———-. 50% Off—Sale Priced at $———_. Such advertising is valid where the basis of comparison, that is, the price on which the represented savings are based, is the actual bona fide price at which the advertiser recently and regu- larly sold the advertised tire to the public for a reasonably substantial pe- riod of time prior to the advertised sale. However, where the basis of com- parison (1) is not the advertiser’s ac- tual selling price, (2) is a price which was not used in the recent past but at some remote period in the past, or (3) is a price which has been used for only a short period of time and a reduction is claimed therefrom, the claimed sav- ings or reduction is fictitious and the purchaser deceived. Following are ex- 12 16 CFR Ch. | (1-1-95 Edition) amples illustrating the application of this provision: Ezample 1. Dealer A advertises a tire as fol- lows: ‘‘Memorial Day Sale—Regular price of tire, $15.95—Reduced to $13.95." During the preceding 6 months Dealer A has conducted numerous “sales’’ at which the tire was sold in large quantities at the $13.95 price. The tire was sold at $15.95 only during periods be- tween the so-called “sales.” In these cir- cumstances, the advertised reduction from a “regular” price of $15.95 would be improper, since that was not the price at which the tire was recently and regularly sold to the public for a reasonably substantial period of time prior to the advertised sale. . Ezample 2. Dealer B engaged in sale adver- tising weekly on the last 3 days of the week. It was his practice during the selling week to offer a particular line of tires at $24.95 on Monday, Tuesday, and Wednesday, and ad- vertise the same line as “Sale Priced $19.95” on the final 3 days of the selling week. Use of the price for only 3 days prior to the re- duction, even though the higher price is re- sumed after 3 days of ‘‘sale” advertising would not constitute a basis for claiming a price reduction. The higher price was not the regular selling price for a reasonably sub- stantial period of time. Furthermore, when the higher price is used only for the first 3 days of the week and another price is used for the final 3 days, the higher price has not been established as a regular price, espe- clally when most sales are made at the lower price during the final 3-day period. (b) Trade area price comparisons. (1) Another recognized form of bargain ad- vertising is to offer tires at prices lower than those being charged by oth- ers for the same tires in the area where the advertiser is doing business. Exam- ples of this type of advertising where used in connection with the advertis- er’s own price are: Sold Elsewhere at $————. Retail Value $————. (2) The tire market, because of its na- ture, requires that special care and pre- caution be exercised before this type of advertising is used. Trade area price comparisons are understood by pur- chasers to mean that the represented bargain is a reduction or saving from the price being charged by representa- tive retail outlets for the same tires at the time of the advertisement. (3) If a tire manufacturer decides to conduct a promotion of a particular tire, reduces the price in his wholly owned stores and independent dealers Federal Trade Commission follow the promotion price, the ‘‘sale’’ price has become the retail price in the area and it would be deceptive to rep- resent that this ‘‘sale” price is reduced from that charged by others. In most circumstances where a promotion is sponsored by the manufacturer and is followed by the wholly owned stores and most of the independent dealers in the area, such trade area price com- parisons would be improper. (4) A trade area price comparison would be valid where an individual dealer, acting on his own, decides to lower the price of a tire significantly below that being charged by others in his area. In this situation, he would be honestly offering a genuine reduction from the price charged by others in his area, (5) When using a retail price compari- son great care should be exercised to make the advertising clear that the basis of the reduction or saving is the price being charged by others and not the advertiser’s own former selling price. (c) Substantiality of reduction or sav- ings. In order for an advertiser to rep- resent that a price is reduced or offers savings to purchasers without specify- ing the extent thereof, it is necessary that the represented reduction or sav- ings be significant. When the amount of the reduction or savings is not stat- ed in advertising and is not substantial enough to attract and influence pro- spective purchasers if they knew the true facts, the representation is decep- tive. Example. Dealer C advertises a Fourth of July sale featuring X brand tires at a claimed reduction in price. The sale price in the advertisement is stated as $14.75 per tire. The advertisement does not state the former price of the tire. The tire previously had been sold at $14.95. Under the circumstances, the advertisement would be deceptive. The 2-cent reduction in price is insignificant when compared with the actual selling price of the tire. Purchasers generally, if they knew the amount of the reduction, would not be influenced sufficiently thereby to cause them to purchase the tire at the reduced price. (d) Representations of specific price re- ductions and savings. (1) Advertisements which offer a specified amount or per- centage of price reduction or savings should not be used where there is no 13 § 228.15 determinable regular selling price, whether it be the advertiser’s former price or the retail price in the area. (2) The lack of a determinable actual selling price does not preclude all “gale” advertising. For example, if a dealer desires to offer a tire at a price which represents a significant reduc- tion from the lowest price in the range of prices at which he has actually sold the tire in the recent regular course of his business, it would not be deceptive to advertise the tire with such rep- resentations as ‘‘Sale Priced,’’ ‘‘Re- duced” or ‘‘Save.” (3) However, an advertiser is not pre- cluded from offering specific savings from the lowest price at which he has actually sold tires, provided that the advertising clearly states that the of- fered savings are a reduction from the lowest previous selling price and not from the advertiser’s regular selling price. (e) No trade-in prices. (1) The most common device used in advertising is to offer a purported reduction or sav- ings from a so-called ‘‘no trade-in’”’ price. Prospective purchasers are enti- tled to believe this to mean that they would realize a savings from the price they would have had to pay for the tire prior to the ‘‘Sale,”’ either in cash or in cash plus the fair value of a traded-in tire. If this is not true, purchasers are deceived. Where a significant number of sales in relation to a seller’s total sales is not made at the so-called ‘“‘no trade-in’ price and such price appre- ciably exceeds the price purchasers would normally pay the seller (includ- ing the fair value of any trade-in), use of the price as a basis for claiming a re- duction or savings would be deceptive and contrary to this part. (2) Representations of high trade-in allowances are sometimes used in com- bination with fictitious ‘‘no trade-in” prices to deceive purchasers. These may take the form of direct represen- tations that a specified amount (usu- ally significantly higher than the value of the tire carcass) will be allowed for a@ trade-in tire, or, representations of specific savings in the purchase of a new tire when a tire is traded in during @ ‘sale.’ In either case, the purchaser is given the illusion of a bargain in the guise of a high trade-in allowance § 228.15 which he does not in fact receive if the amount of the allowance is deducted from a fictitiously high ‘‘no trade-in’’ price. Ezample 1. An advertisement offers a 25 percent reduction during a May tire sale. The body of the advertisement sets forth a “no trade-in’? price as the price from which the represented 25 percent reduction is made. However, such price represents the price at which only 15 percent of the advertiser’s total sales were made and which was appre- ciably higher than the price at which the tire usually sold with a trade-in even with the addition of an amount representing a reasonable, bona fide trade-in allowance. Use of the “no trade-in’ price in the advertise- ment is deceptive. Example 2. Dealer D advertises, ‘‘Now Get $4 to $10 Per Tire Trade-In Allowance” in connection with the sale of a certain tire. Deaier D has regularly sold the tire for $12 to customers having a good recappable tire to offer in trade. During the regular course of Dealer D’s business he has granted allow- ances ranging from 50 cents to $3, depending upon the condition of the tire taken in trade. During the advertised sale, however, Dealer D sells all of the tires at the manufacturer’s suggested “‘no trade-in’ price of $22 and de- ducts from that price the inflated trade-in allowances. Under the circumstances, the ad- vertisement would be deceptive. Dealer D has not granted the allowances in connection with his regular selling price but has used in- stead the fictitious “no trade-in” price as a basis for offering the inflated allowances. The consumer has been led to believe that his old tire is worth far more than its actual value and Dealer D receives what has been his regular selling price or, in some in- stances, an amount in excess of the regular price, depending upon the allowance granted. (f) Combination offers. (1) Frequent use is made in the tire market of pur- ported bargain advertising which offers ‘free’? or at a represented reduced price a tire, some other article of mer- chandise or a service, with the pur- chase of one or more tires at a specified price. The following are typical] exam- ples of this type of offer: Buy 3, get four at no additional cost. Buy one tire at $—, get second tire at 50% off. Get a wheel free with purchase of each snow tire. . Free wheel alignment with purchase of two new tires. Such advertising is understood by pur- chasers to mean that the price charged by the advertiser for the initial tire or 14 16 CFR Ch. | (1-1-95 Edition) tires to be purchased is the price at which they have been regularly sold by the advertiser for a reasonably sub- stantial period of time prior to the sale, and that the amount of the pur- ported reduction or the value of the so- called ‘“‘free’’ article or service rep- resents actual savings. If the price of the tires to be purchased is not the ad- vertiser’s regular selling price, pur- chasers are deceived. Ezample. Dealer E advertises “2nd Tire % Off When You Buy First Tire At Price Listed Below—No Trade-In Needed!” In the body of the advertisement the first tire is listed as costing $25.15 and the second tire $12.57. The figure listed as the price for the first tire is not Dealer E’s regular selling price, but the manufacturer’s suggested ‘no trade-in” price. E’s regular selling price prior to the so-called sale had been $18.85 per tire. Under the circumstances, the ‘“% Off’ offer would be deceptive. The basis for the advertised offer is not the advertiser's actual selling price for the tire. While consumers are led to believe that they are being afforded substan- tial savings by purchasing a second tire, in fact they are paying Dealer E’s regular sell- ing price for two tires. (g) Federal Excise Tar. Since the Fed- eral Excise Tax on tires is assesséd on the manufacturer and is based on the weight of the materials used and not the retail selling price, the tax should be included in the price quoted for a particular tire, or the amount of the tax set out in immediate conjunction with the tire price. For example, as- suming the tax on a particular tire to be $1 and the advertised selling price $9.95, the price should be stated as **$10.95”’ or ‘‘$9.95 plus $1 Federal Excise Tax” and not ‘‘$9.95 plus Federal Excise Tax.” (h) Advertising furnished by tire manu- facturers. It is the practice of some tire manufacturers to supply advertising to independent as well as to wholly owned retail outlets in local trade areas. A tire manufacturer providing advertis- ing material to be used in local trade areas by either wholly owned or inde- pendent outlets is responsible for the representations made in such advertis- ing and should base price and savings claims on conditions actually existing in the particular areas. In view of price fluctuations at the local level, the gen- eral dissemination (i.e., in more than one trade area) to independent retail Federal Trade Commission outlets of advertising material con- taining stated prices or reduction claims results in deception? and is, ac- cordingly, contrary to this part. [Guide 15) §228.16 Guarantees. (a) In general, any advertising con- taining a guarantee representation shall clearly and conspicuously dis- close: (1) The nature and ertent of the guar- antee. (i) The general nature of the guarantee should be disclosed. If the guarantee is, for example, against de- fects in material or workmanship, this should be clearly revealed. (ii) Disclosure should be made of any material conditions or limitations in the guarantee. This would include any limitation as to the duration of a guar- antee, whether stated in terms of treadwear, time, mileage, or otherwise. Exclusion of tire punctures also would constitute a material limitation. If the guarantor’s performance is conditioned on the return of the tire to the dealer who made the original sale, this fact should be revealed. (iii) When a tire is represented as ‘guaranteed for life’ or as having a “lifetime guarantee,” the meaning of the term “‘life’’ or ‘“‘lifetime”’ should be explained. (iv) Guarantees which under normal conditions are impractical of fulfill- ment or for such a period of time or number of miles as to mislead pur- chasers into the belief the tires so guaranteed have a greater degree of serviceability or durability than is true in fact, should not be used. (2) The manner in which the guarantor will perform. This consists generally of a statement of what the guarantor un- dertakes to do under the guarantee. Types of performance would be repair of the tire, refund of purchase price or replacement of the tire. If the guaran- tor has an option as to the manner of the performance, this should be ex- pressly stated. 1This part does not deal with the question of whether such practice may be improper as contributing to unlawful restraints of trade connected with the enforcement of the Anti- trust Laws and the Federal Trade Commis- sion Act. 15 § 228.16 (3) The identity of the guarantor. The identity of the guarantor should be clearly revealed in all advertising, as well as in any documents evidencing the guarantee. Confusion of purchasers often occurs when it is not clear whether the manufacturer or the re- tailer is the guarantor. (4) Pro rata adjustment of guarantees— (i) Disclosure in advertising. Many guar- antees provide that in the event of tire failure during the guarantee period a credit will be allowed on the purchase price of a replacement tire, the amount of the credit being in proportion to the treadwear or time remaining under the guarantee. All advertising of the guar- antee should clearly disclose the pro rata nature of the guarantee and the price basis upon which adjustments will be made. (ii) Price basis for adjustments. Usually under this type of guarantee the same predetermined amount is used as a basis for the prorated credit and the purchase price of the replacement tire. If this so-called “adjustment” price is not the actual selling price but is an artificial, inflated price the purchaser does not receive the full value of his guarantee. This is illustrated by the following example: “A” purchases a tire which is represented as being guaranteed for the life of the tread. After 75 percent of the tread is worn, the tire fails. The dealer from whom “A” seeks an adjustment under his guarantee is currently selling the tire for $15 but the “adjustment” price of the tire is $20. ‘‘A’’ receives a credit of 25 percent or $5 toward the price of the re- placement tire. This credit is applied not on the actual selling price but on the artificial “adjustment” price of $20. Thus, ‘“‘A’”’ pays $15 for the new tire which is the current se)l- ing price of the tire. Under the facts described in this illus- tration the guarantee was worthless as the purchaser could have purchased a new tire at the same price without a guarantee. If 50 percent of the tread re- mained when the adjustment was made, the purchaser would have re- ceived a credit of $10 toward the $20 re- placement price. He must still pay $10 for a replacement tire. Had the adjust- ment been made on the basis of the ac- tual selling price he would have ob- tained a new tire for $7.50. Thus, while deriving some value from his guarantee § 228.17 he did not receive the value he had rea- son to expect under the guarantee. (b) Accordingly, to avoid deception of purchasers as to the value of guaran- tees, adjustments should be made on the basis of a price which realistically reflects the actual selling price of the tire. The following would be considered appropriate price bases for making guarantee adjustments: (1) The original purchase price of the guaranteed tire; or (2) The adjusting dealer’s actual cur- rent selling price at the time of adjust- ment; or (83) A predetermined price which fair- ly represents the actual selling price of the tire. Whenever an advertisement for tires includes reference to a guarantee, the advertisement should also disclose, clearly and conspicuously, the price basis on which adjustments will be made. Such disclosure of the price basis for adjustments should be in terms of actual purchase or selling price, e.g., original purchase price, ad- justing dealer’s current selling price, etc. A mere reference to a guarantor’s “adjustment price,” for example, would not satisfy this disclosure requirement. In addition, written material disclosing the basis for adjustments should be made available to prospective pur- chasers at the point of sale, and if the third method of adjustment is chosen, such written material should include the actual price on which guarantee adjustments will be made. [Guide 16] §228.17 Safety or performance fea- tures. Absolute terms such as ‘“‘skidproof,” “blowout proof,” “blow proof,” ‘‘punc- ture proof’ should not be unqualifiedly used unless the product so described af- fords complete and absolute protection from skidding, blowouts, or punctures, as the case may be, under any and all driving conditions. (Guide 17] §228.18 Other claims and representa- tions. (a) No claim or representation should be made concerning an industry prod- uct which directly, by implication, or by failure to adequately disclose addi- tional relevant information, has the capacity or tendency or effect of de- 16 16 CFR Ch. 1 (1-1-95 Edition) ceiving purchasers or prospective pur- chasers in any material respect. This prohibition includes, but is not limited to, representations or claims relating to the construction, durability, safety, strength, condition or life expectancy of such products. (b) Also included among the prohibi- tions of this section are claims or rep- resentations by members of this indus- try or by distributors of any compo- nent parts of materials used in the manufacture of industry products, con- cerning the merits or comparative merits (as to strength, safety, cooler running, wear, or resistance to shock, heat, moisture, etc.) of such products, components or materials, which are not true in fact or which are otherwise false or misleading. [Guide 18] §228.19 Snow tire advertising. Many manufacturers are now offering winter tread tires with metal spikes. Certain States, or other jurisdictions, however, prohibit the use of such tires because of possible road damage. Ac- cordingly, in the advertising of such products, a clear and conspicuous statement should be made that the use of such tires is illegal in certain States or jurisdictions. Further, when such tires are locally advertised in areas where their use is prohibited, a clear and conspicuous statement to this ef- fect must be included. [Guide 19) PART 231—GUIDES FOR SHOE CONTENT LABELING AND AD- VERTISING Subpart A—Labeling Sec. Labeling in general. Simulated or imitation leather. Concealed innersoles. Split leather. Embossed or processed leather. Ground or shredded leather. Subpart B—Advertising 231.7 Disclosures in advertising. AUTHORITY: Secs. 5, 6, 38 Stat. 719, as amended, 721; 15 U.S.C. 45, 46. SOURCE: 32 FR 15532, Nov. 8, 1967, unless otherwise noted. 231.2 231.3 231.4 231.5 231.6